Archives For Facebook

kaufmanns
Image: Maryann Kauffman and her late husband Marcus, Source: Lifted from the Courier Mail’s Facebook post linked below

Jesus, in his enduringly popular Sermon On The Mount said:

“You have heard that it was said, ‘Love your neighbour and hate your enemy.’ But I tell you, love your enemies and pray for those who persecute you, that you may be children of your Father in heaven.” – Matthew 5:43-45

A few years later while he’s dying on the cross – being hated and persecuted while lovingly sacrificing himself for people (which is, itself, a demonstration of this concept), Jesus says:

Jesus said, “Father, forgive them, for they do not know what they are doing.” – Luke 23:34

When Christians get it right this is the example we follow. Loving our enemies in a way that demonstrates how God loved us. When this happens, in the real world, it’s pretty surprising. Apparently it’s newsworthy. Even thousands of kilometres away from events.

The Courier Mail shared Maryann Kauffman’s story on Facebook yesterday. Of all the click bait ‘fodder’ the page served up yesterday, this had the least sensationalised introductory text.

Here’s how the Courier Mail billed this particular story:

“MARCUS Kauffman returned home from a church service with his wife Maryann to find burglars in their house. Marcus, 25, was shot in the head and, after nearly three weeks on life support, died. The death penalty is being sought for the killers but his widow wants something else”

Maryann has forgiven them, because she wants to love like Jesus loved. Here’s what she said…

“I don’t see any exceptions in the bible depending on how terrible the sin is, or how much it hurts me,” she went on. “Jesus forgave me, I can forgive them. Thank you all for caring, but please don’t feel hate towards them on our behalf. I don’t want that, and Marcus wouldn’t want that.”

Wow. I think this is incredible. Such a powerful demonstration of the counter-intuitive love at the heart of the Gospel. Where God loves those who, in essence, take part in the murder of his son, as we all play our part in humanity’s shared rejection of our creator (that’s the charge laid against all of us by the Bible and according to how Christians understand the world).

This is the example of Jesus put in to practice in the most horrific of tragedies.

Just in case you want some more heart strings pulled – it’s not enough these guys were so clearly in love. Maryann was pregnant when the shooting happened. Their son was born two months later. And Maryann Kauffman has forgiven the people who did this.

And how did Facebook’s punters respond to this demonstration of cross-shaped love? It was a mixed bag. A few Christians chimed in with some awkward jargony defences of Christianity. Lots of people expressed sympathy for Maryann. As you’d expect. What surprised me was the vitriolic outrage, and, in particular, the direction of this outrage.

People, real people, were prepared to put their faces and names on horrible sentences, words not directed at the murderers but at Maryann. Nasty stuff. I usually try not to read comments on stories like this. For reasons like this:

“Sounds like she’s using jesus to cover up something sinister, there’s no way in hell I’d forgive anyone no matter how religious I was”

“Sounds like she organized the murder if she isn’t even sad…”

“She is insane.. they killed her husband and she wants forgiveness. ? She cannot love her husband sorry but thats absolutely shocking… yer death penalty I say..”

“they KILLED her husband, how can she even consider forgiveness?”

“She is delusional, Jesus probably appears in her toast”

“Stupid woman, lethal injection is the way to go”

“If it’s happened to me, my family. I would not give this scums any chance to survive.”

“It may sound noble but if anyone shoots one of my relatives, I would never be able to forgive them, no matter how much it is stressed by a religion”

“There is a reason Christians used to fed to lions!”

Sorry for your lose…but the bible stuff just doesn’t cut it with me..If someone shot and killed my wife..I would want them cut to prices…without pain killers . make them really suffer as I am.

Perhaps my “favourite” bits of the vitriol are the bits where people quote the Bible (and various Ancient Near Eastern law codes) to support not forgiving.

Well im sorry but the society we live in today if you do the crime you do the time end of story . I can understand if someone dies accidentally by your hands then forgiveness may be needed but you enter private property without an invertation armed then use that gun on the owner who is unarmed and protecting his property and family well im sorry but you don’t deserve forgiveness you don’t deserve to be call a human being you don’t have a place in this society.An Eye For An Eye”

“Eye for an eye should be both put to death”

“Eye for an eye is totally just… Forgive them and they will just repeat this heinous crime encouraging others to follow. Its reality and human nature in todays day and age unfortunately”

Great…..let the Killer off with it to go kill a few more people!!!! I believe the wife is still in shock, not thinking straight right now…. There are many “Christian Opinions” just now…… But read the Bible “AN EYE FOR AN EYE”….. People were stoned to death for crimes much less violent than the CRAZY ARSED PEOPLE AROUND THESE DAYS!!! Serial killers, baby rapists, Pedo’s…. AND all at an alarming increase!!!!
The Prisons are FULL these days, the Professionals KNOW these MONSTERS can’t be rehabilitated….. Death Penalty hopefully will be brought back soon for the safety and justice of all the MILLIONS of people murdered….”

Jesus uses this “eye for an eye” quote in the Sermon On The Mount – immediately before the quote about loving your enemy. He says:

You have heard that it was said, ‘Eye for eye, and tooth for tooth.’ But I tell you, do not resist an evil person. If anyone slaps you on the right cheek, turn to them the other cheek also. – Matthew 5:38-39

This is so counter-intuitive. An eye for an eye appeals to our rights based approach to the world, willingly giving up your rights for people who have wronged you is crazy. But that’s the heart of the Christian message. That’s why, in the age of the click bait headline (the Courier Mail’s Facebook stream is full of clickbaity badness), loving like Jesus doesn’t need to be dressed up to be shocking and newsworthy.

This little ad for an app (State) is titled “you are what you share” – in the world of social media this is true. To an extent. Read some gear on Tom Standage’s Writing On The Wall (or this one) to see how this has been sort of true historically too.

This, I think, has massive implications for how we approach Facebook as Christians. It’s important that people see that Jesus defines who we are, but it’s also important for us to be authentic and share stuff beyond the same boring thing over and over again. Sometimes, for Christians, Jesusbooking makes us seem like one dimensional people. And one dimensional people fall off people’s newsfeeds as fast as toilet selfies.

Ok. Long title. I know.

megaphone on facebook

I hate to get on anything like a high horse when it comes to how people use social media. I’m far from perfect when it comes to what I post on Facebook, and I’d love to be more authentic about my life and about the part my living hope in Jesus plays in my life so that people find the Gospel attractive because of how I approach this platform.

I hate to be negative – it’s much easier to point out what people are doing wrong, rather than pointing out what they’re doing right. But seriously.

Christian.

Shut up.

Stop using Facebook as a sounding board or a location for a debate about whatever argument is the hot button issue of the day. Start a blog. Start a forum. Start a private group on Facebook. Meet up in person. Go to theological college.

Just stop using Facebook to air your theological differences. Differences that arise about 20 years after you figure out who Jesus is. Not everybody is as enlightened as you, or as ready to hear about the obscure nuances surrounding a Greek word. I think you’ve picked the wrong Greek word anyway – preaching is preaching. Not teaching.

Preaching is about pointing people to Jesus. The king. It’d be great if you started using Facebook to do that more, combining your Facebook clout to push positive Gospel stuff into people’s newsfeeds (and I know many of you already do – just stop doing the distracting stuff).

Facebook will serve up what its algorithms decide is popular. If you’re a Christian on Facebook – help your non-Christian friends meet Jesus. Not your theological hobby horse. Help them meet Jesus by sharing stuff about him. Authentically. Stuff you read that excites you. Comment on threads of other Christians to encourage them. People will know Jesus is for real when they see he changes the way we relate to each other – online and offline. People will know Jesus is for real when they see the love we have for each other when we use communication mediums differently to others. Facebook is full of narky arguments about politics and economics and other dross. Why are we adding to the noise.

Let me leave you with a visual. An image of what you are doing when you dive in, boots and all, into the latest controversy. Whatever your contribution.

Christians. Picture two people with megaphones standing in a crowded public square. Yelling at each other about obscure theological differences. Picture those two people being joined by other people. Yelling essentially the same thing. With megaphones. The noise amplifies. This is how Facebook works – it decides what to put in a newsfeed based on how much noise it is making. Every time you comment on one of these controversial threads it throws your post into newsfeeds of all sorts of people who have no idea what you’re talking about.

Now.

Picture the crowd, looking around. Puzzled at why the obnoxious noise is interrupting their lives. Picture how seriously they’ll take you when you turn around to tell them about Jesus.

Jesus is great, and I’d love people to be hearing about him through how we use Facebook, not getting an update on the latest example of Christians bashing each other over the head over our minute disagreements (important though they may be).

This is how some of you are using Facebook. Please stop. Find somewhere else to yell at each other. Facebook is a public square. It is not a BBQ with friends, you aren’t at the pub, you are in front of thousands of people – potentially tens or hundreds of thousands.

I promised six parts to this mammoth series way back at the start. In January.

And here is the last one.

I was going to make part six a list of suggested reading in this area – but you should just read TheoMedia (my review), and From the Garden to the City, you can also check out my thesis and the companion piece I wrote applying it to social media specifically (PDF).

This video has been doing the rounds.

It’s compelling.

The basic thesis of the first post in this series was that social media isn’t ‘neutral’ - it’s not simply a tool. It effects us. It changes us. That’s basically what this video is saying – only it’s also taking a position. The changes are bad. Mostly. I think I agree. A bit.

But am I less committed to being present on Facebook as a result – or figuring out how to use it as a platform for presenting the Gospel? No.

I think the Gospel offers us a significant toolkit not for redeeming Facebook (or social media) but for subverting it in a way that helps people connect with Jesus.

I think the story at the heart of the Gospel provides us with a communication model. A communication model based on getting messed up through the mediums we use to communicate, in order to be heard by messed up people.

I think deliberately getting messed up by a medium as an act of love for the people using the medium – aware of the cost – is a way for us to imitate Christ. Who became a communication medium – human – in a way that cost him everything.

Jesus stepped out of his infinite, immortal, divinity, out of his perfectly loving eternal relationship with the Trinity – and into the flesh and blood and muck of human existence, and the humiliation of the Cross, and that moment of separation from the Father and Holy Spirit. Huge cost. To communicate and relate to us. His enemies.

That is costly.

Interactions on Facebook appear low cost. Facebook is free (because you’re the product, not the customer). There is the hidden cost this video speaks of – the cost to our relationships and quality of life.

One thing I think we need to figure out, as Christians, is how to make our interactions on Facebook – and platforms like it – more costly for us, and more beneficial for others.

Fleeing social media and the people you have limited contact with because you realise it is costing you quality of life might be attractive when a British sounding guy says we should do it in a compelling spoken word – but if being on social media allows me to pray for someone in a more informed way, or allows me to offer some words of comfort to a hurting friend, to give a reason for the hope that I have, to present the Gospel, to be a token Christian friend, or to supplement and facilitate real world relationships – then I think that is worth it.

Absolutely.

My challenge is to use Facebook to do those things – as long as there are people there. Though my natural inclination is to use Facebook to make myself a bigger deal. (NOTE: When people move on to something new, it’ll be our job as Christians to find ways to use whatever that new thing is to introduce people to Jesus at cost to ourselves).

My challenge is not to flee Facebook to avoid getting messed up and to have a more fulfilling life. Though that’s my natural response when I watch a video like the one above.

The message at the heart of that video is kind of selfish. Compelling. But selfish. Maybe I was in a bad mood when I watched it. Maybe I misunderstood. But I won’t choose what communication mediums to use on the basis of their impact on my life, but rather on the potential impact that choice might have for others who don’t know Jesus.

I have eternity to have a fulfilling life. In this life I want to get messy and messed up on purpose. For the sake of others. Because that’s what Jesus did for me.

This is part 4 in a 5 part series on what social media does to our brains. It uses Facebook as a case study – but it’s not just about Facebook. In fact, it’s just as likely to apply to people who use smartphones… A study from the University of Winnipeg found:

“The values and traits most closely associated with texting frequency are surprisingly consistent with Carr’s conjecture that new information and social media technologies may be displacing and discouraging reflective thought.”

Part 1 established that there is good reason to believe that the communication mediums we use change the way we communicate and relate (media ecology), and thus change the way we think, in turn rewiring our brains (neuroscience and neuroplasticity), and that there is good evidence that this is consistent with a Christian view of the world. Part 2 considered how we might approach this emerging consensus about the impact of social media from the perspectives of media ecology and neuroscience. Part 3 considered how this fits in with a Christian view of the world – in these posts the conclusion was the same – mediums aren’t neutral, they contain powerful “myths” that conform their users to a particular way of operating and thus thinking – but forewarned is forearmed. If we bring our own deliberate framework to the party we’ll probably be able to avoid the power of these myths…

Christians have extra motivation to do this – we have a social network that is conforming us into a different image. We are participants in the body of believers, the church. United with Christ, by the Spirit, as God’s children. Being conformed into the image of Jesus – while avoiding competing patterns.

“Do not conform to the pattern of this worldbut be transformed by the renewing of your mind. Then you will be able to test and approve what God’s will is–his good, pleasing and perfect will.” Romans 12:2

The insights from media ecology and modern neuroscience aren’t teaching us anything that Christian theology didn’t already know – we are shaped by what we think about, and by how we receive and process information. If we’re going to avoid being manipulated by the media we use, and the myths they carry, we need to think hard and deliberately about how to avoid the patterns they try to imprint on our thinking – and the changes they make to our brains. There’s nothing wrong with your brain changing – that’s natural. But being in control and having your mind “renewed” is the goal.

This post, with some practical steps, will be particularly focused on a Christian approach, but hopefully the principles will be able to be extrapolated (because they’ll also draw from media ecology and neuroscience).

 

facebook brain

As I was reading stuff for this post, and as I was writing it,  I read a stunning book on approaching communication mediums as a Christian. I’ve read a bunch of these – and this is absolutely the best out there. This post took so long to write that the book got its own separate review – if you want to read a whole book, rather than an 8,000 word blog post, please check out Andy Byers’ TheoMedia: The Media of God and the Digital AgeYou won’t be disappointed.

1. Bring your own ‘myth-busting’ narrative (and deliberately be multi-medium)

To recap previous posts – the reason mediums aren’t neutral tools, the reason they can subtly change how we think and act as we use them, is that communication mediums come pre-loaded with myths that shape how we use them, and this shapes our thinking, which rewires our heads.

Media aren’t just channels of information. They supply the stuff of thought, but they also shape the process of thought. – Nicholas Carr, The Shallows

“When we go online, we, too, are following scripts written by others—algorithmic instructions that few of us would be able to understand even if the hidden codes were revealed to us. When we search for information through Google or other search engines, we’re following a script. When we look at a product recommended to us by Amazon or Netflix, we’re following a script. When we choose from a list of categories to describe ourselves or our relationships on Facebook, we’re following a script. These scripts can be ingenious and extraordinarily useful, as they were in the Taylorist factories, but they also mechanize the messy processes of intellectual exploration and even social attachment. As the computer programmer Thomas Lord has argued, software can end up turning the most intimate and personal of human activities into mindless “rituals” whose steps are “encoded in the logic of web pages.”  - Nicholas Carr, The Shallows

“First, like the telephone, the function of social media is to connect physically distant people. But any time people are connected through a medium, that connection happens within the rules of the medium. Our question then should not be “Is it real?” because connecting online is just as “real” as talking on the phone or sending a letter. The better question is, what are the rules of the medium and what are the underlying messages and patterns that emerge from those rules? - John Dyer, From the Garden To The City

Dyer has this to say about Facebook’s mythic messages and their impact on our thinking…

“Blogger and web developer Leisa Reichelt uses the term “ambient intimacy” to describe this background connection. She writes, “Ambient intimacy is about being able to keep in touch with people with a level of regularity and intimacy that you wouldn’t usually have access to, because time and space conspire to make it impossible. In order to achieve ambient intimacy, friends need to continually post things about themselves—what they are thinking, feeling, and doing—for their friends to read about. To maintain this pattern, we have to regularly think about what we’re thinking, feeling, and doing and then decide which of those things to communicate. In other words, when we do community online we have to think about ourselves much more than when we do community offline… This feedback loop of thinking about oneself is why many people conclude that the Internet makes us narcissistic… As far back as Cain’s city, we’ve said that our flesh will do whatever it can to make technology an idol of distraction. In the online world, the great danger is that we are constructing an idol of ourselves and becoming distracted with our own beauty… We are continually tempted to construct a Tower of Babel unto ourselves rather than work together on being the people of God, conformed into the image of his Son… Those born into Internet culture and those who feel comfortable in it will need to spend more time challenging it in order to avoid subtly giving in to its negative tendencies.”

These tendencies come in the embedded values, myths, or narratives surrounding and promulgating a platform, so, for example, Facebook’s is that by using Facebook you are more connected to your friends and the world.

As Christians, we already have a paradigm shaping narrative, the Gospel, a story that not only transforms our minds – but transforms our approach to media. What does this mean when it comes to Facebook? It means, firstly, that we’ll be suspicious of the narrative Facebook brings, but our use of Facebook will also be governed by priorities about our thinking, relationships and use of time that come from our understanding of who we are in Christ, where we’re heading, how we’re meant to live, and who it is that shapes our lives. Peter may as well have been writing about Facebook when he wrote these words…

Therefore, with minds that are alert and fully sober, set your hope on the grace to be brought to you when Jesus Christ is revealed at his coming.  As obedient children, do not conform to the evil desires you had when you lived in ignorance. But just as he who called you is holy, so be holy in all you do;  for it is written: “Be holy, because I am holy.” – 1 Peter 1:13-16

And this actually works. Having a controlling narrative robs little narratives of their power. Here’s how Andy Byers sums up some pretty similar advice in his most excellent TheoMedia, he also appreciates the opportunity social media presents for Christians to live like Jesus – to be “incarnate,” to carry our message to mediums that lower the barrier between medium and messenger (which is one of the features of profile-driven social media platforms, we naturally become part of the medium), but more on that later…

“Social media companies are providing us with a platform. It is not their job to police poor grammar or correct bad theology promulgated through their channels. As media platforms, Twitter, Tumblr, Blogger, and WordPress offer remarkable opportunities for conducting God’s mediated voice into the cybersphere. I just think it is important for us to recognize that behind the graphics on the screen are corporations with budget goals, profit plans, marketing strategies, and other business-oriented agendas. These are not necessarily corrupting influences. But they are there, barely perceptible in those imperatives (“just write”) and questions (“what’s happening, Andy?”). Responsible use of media technology means we that rely on more authoritative voices to govern our online activity than those coming from executives poised in their corporate suites. As Christians, we take our theological and technological cues from elsewhere… ”

… as media and religion specialist Heidi Campbell points out, there is the assumption in the extreme, distilled version of this more cautious perspective that media technology use will always shroud and distort human culture, so that we are left only with the ability to respond to its power or educate ourselves against its control. This approach often allows only for acceptance or rejection of technology in light of religious values. It does not leave room for considering how religious values may lead to more nuanced responses to technology or the creative innovation of aspects of technology so they are more congruent with core beliefs…

Heidi Campbell has proposed a more nuanced approach for understanding religion and media: “the religious-social shaping of technology.” She has found in her extensive observations that although communication technologies have the capacity to influence their users, religious groups often resist those influences and bring their theological traditions to bear on how they use them. In other words, although religious folks may indeed be shaped by the technologies they employ, at the same time they exert their own influences on media, incorporating communications technology within their existing conceptual grids and forcing some degree of theological compliance. As John Dyer succinctly puts it, “Technology should not dictate our values or our methods. Rather, we must use technology out of our convictions and values.” - Andy Byers, TheoMedia

I’m going to go a step further than simply suggesting that we use each technology, separately, within our existing value system, and suggest that using multiple platforms, deliberately (ie with thought and thinking about how to use them differently), dilutes the pull of particular narratives and the power of different platforms to completely shape your thinking. This deliberate mastery over multiple platforms will stop single platforms mastering you, and hijacking your head. It’ll help you notice the distinctives of different platforms, which is a shortcut to spotting a “myth”…

Choosing your narrative, and using tools and mediums according to your existing values, is the best way to control the “shaping” that is happening.

Dyer, who wrote From the Garden to the City has a useful five-pronged approach to ‘mythbusting’:

1. Valuation: “We must begin by continually returning to the Scriptures to find our Christian values and identity. From that perspective we can evaluate the strengths and weaknesses of technology and determine what values will emerge from the tendencies of use built into its design.”

2. Experimentation: “Thinking about technology is helpful, but it’s difficult to discover the tendencies and value systems built into a technology without actually using it”

3. Limitation: “Once we understand the patterns of usage of a technology, the next step is to see what happens when we put boundaries on it. If we become convinced that spending too much time on social media sites invites narcissism and that reading online limits deep thinking, then a disciplined set of limits is necessary.”

4. Togetherness: “The previous three steps—valuation, experimentation, and limitation—will be rendered mostly useless if we practice them in isolation apart from the context of Christian fellowship.”

5. Cultivation: “we must be careful not to enter into a kind of inactive stasis where we talk about technology but fail to support those who are actually doing technology in service of what God has asked of his image bearers: to cultivate and keep his creation and to make disciples of all nations. In recent years, Christian communities have been rediscovering the importance of cultivating and nurturing artists, and I think the time has come for us to begin doing the same with those working in technology. We already spend time and resources developing and encouraging business people and politicians, yet it is the technologists—the men and women creating the next generation of tools—who are often implicitly making important decisions about health care, energy, Internet regulation, privacy, weapons availability, biomedical advances, and so on.” 

2. Keep your head and hands ‘active’ inside and outside of social media

Most of the people who are worried about what the internet is doing to our head – those like Nicholas Carr – are quite fond of the effect books have on the head, Christians, who are people of the book (or at least people of words, people shaped by a story, if we don’t want to get to medium bound) should also probably into books – or at the very least reading long, coherent, literature presented in a logically linear form. Here’s a little ode to the book (and its effect on the brain) from Carr’s The Shallows. 

“Readers didn’t just become more efficient. They also became more attentive. To read a long book silently required an ability to concentrate intently over a long period of time, to “lose oneself” in the pages of a book, as we now say. Developing such mental discipline was not easy. The natural state of the human brain, like that of the brains of most of our relatives in the animal kingdom, is one of distractedness… Reading a book was a meditative act, but it didn’t involve a clearing of the mind. It involved a filling, or replenishing, of the mind. Readers disengaged their attention from the outward flow of passing stimuli in order to engage it more deeply with an inward flow of words, ideas, and emotions.”

“In one fascinating study, conducted Washington University’s Dynamic Cognition Laboratory and published in the journal Psychological Science in 2009, researchers used brain scans to examine what happens inside people’s heads as they read fiction. They found that “readers mentally simulate each new situation encountered in a narrative. Details about actions and sensation are captured from the text and integrated with personal knowledge from past experiences.” The brain regions that are activated often “mirror those involved when people perform, imagine, or observe similar real-world activities.” Deep reading, says the study’s lead researcher, Nicole Speer, “is by no means a passive exercise.” The reader becomes the book. The bond between book reader and book writer has always been a tightly symbiotic one, a means of intellectual and artistic cross-fertilization. - Nicholas Carr, The Shallows

This ‘incarnate’ relationship between book and reader – at least in the mind – is pretty interesting territory to explore, theologically, but for the purpose of the current exercise we’ll simply note that books seem to do desirable things to our head, and If it’s true that the “reader becomes the book” then books are arguably every bit as dangerous, if not more dangerous, than social media in terms of warping your mind… Reading books from one author, or on one topic, will skew your head and your thinking, potentially to a greater extent, than simply relying on one social media platform. The same advice “forwarned is forearmed” applies here as it does for social media – we should be aware of what is going on for our brains, and trying to exercise and stimulate them in multiple ways, not getting them addicted to a particular fix. So reading widely is probably important for a well rounded mind.

By the by, I love this advice and concept…

“Read at Whim. I learned this principle from the essayist and poet Randall Jarrell, who once met a scholar, a learned man and a critic, who commented that he read Rudyard Kipling’s novel Kim every year. Jarrell’s response: The critic said that once a year he read Kim; and he read Kim, it was plain, at whim: not to teach, not to criticize, just for love—he read it, as Kipling wrote it, just because he liked to, wanted to, couldn’t help himself. To him it wasn’t a means to a lecture or article, it was an end; he read it not for anything he could get out of it, but for itself. And isn’t this what the work of art demands of us? The work of art, Rilke said, says to us always: You must change your life. It demands of us that we too see things as ends, not as means—that we too know them and love them for their own sake. This change is beyond us, perhaps, during the active, greedy, and powerful hours of our lives; but during the contemplative and sympathetic hours of our reading, our listening, our looking, it is surely within our power, if we choose to make it so, if we choose to let one part of our nature follow its natural desires. So I say to you, for a closing sentence, Read at whim! read at whim!” - Alan Jacobs, The Pleasure of Reading in an Age of Distraction

For every person who loves a good book – there are those, like Plato (see previous post), and Schopenhauer, who were worried about what books do to free thought and one’s ability to think outside the box, or books…

“The difference between the effect produced on the mind by thinking for yourself and that produced by Facebook is incredibly great… For social media forcibly imposes on the mind thoughts that are as foreign to its mood as the signet is to the wax upon which it impresses its seal. The mind is totally subjected to an external compulsion to think this or that for which it has no inclination and is not in the mood… The result is that much web browsing robs the mind of all elasticity, as the continual pressure of a weight does a spring, and that the surest way of never having any thoughts of your own is to log on to Facebook every time you have a free moment.”  (NOTE: The Facebooks, social media, and web browsing in this quote originally referring to the reading of books), - Freney, citing A Schopenhauer, Essays and Aphorisms

Be it Facebook, or books, there is something to be said, given our developing knowledge of neuroplasticity, for the concern that too much of a thing will shape your head into the image of the thing. But Carr actually thinks (and I’m with him on this bit), that reading well might spur us on to think better.

The words of the writer act as a catalyst in the mind of the reader, inspiring new insights, associations, and perceptions, sometimes even epiphanies. And the very existence of the attentive, critical reader provides the spur for the writer’s work… After Gutenberg’s invention, the bounds of language expanded rapidly as writers, competing for the eyes of ever more sophisticated and demanding readers, strived to express ideas and emotions with superior clarity, elegance, and originality. The vocabulary of the English language, once limited to just a few thousand words, expanded to upwards of a million words as books proliferated. - Nicholas Carr, The Shallows

I’d suggest – and I think Carr agrees, though he sort of beats around the bush a little – that taking various streams of data from multiple mediums and platforms – and integrating them, produces a more balanced brain and better thinking too.

Book readers have a lot of activity in regions associated with language, memory, and visual processing, but they don’t display much activity in the prefrontal regions associated with decision making and problem solving. Experienced Net users, by contrast, display extensive activity across all those brain regions when they scan and search Web pages. The good news here is that Web surfing, because it engages so many brain functions, may help keep older people’s minds sharp. Searching and browsing seem to “exercise” the brain in a way similar to solving crossword puzzles… – Nicholas Carr, The Shallows

There is an odd tendency (well, not really, it’s completely understandably given the vested interests) for writers of books to romanticise the reading of books as some sort of panacea for the changing brain. I don’t want to do that. Books, journal articles, long form essays… they’re all part of a healthy and varied diet of media. But I think the real key to having your brain is in charge isn’t so much in consuming the thoughts of others, without thought, it’s in thinking for yourself. In that sense I reckon the slightly paranoid (and reworked) Schopenhauer quote above is onto something. When we read something that someone else has written – that they have put a piece of themselves into, and when we make that connection where we put a piece of ourselves into their thoughts and let them occupy our heads, a sort of overlapping incarnation, we begin to think other people’s thoughts and have our heads shaped by their view of the world – now that’s fine if you want to think like your favourite author, but it’s a little bit scary. Just a little. And it’s enough to encourage me to make sure I read widely, but also to try to proactively think independently, and, perhaps, write my own thoughts down. Or type them. Creating your own words, deliberately, and putting them in mediums you choose, mindful of the myths involved in the platforms themselves, is probably the best way to stay in the driver’s seat when it comes to your brain that I can think of. It’s active rather than passive. And, in a post I wrote about TED a while back I discussed how I think it actually sort of works to help you integrate and process stuff. This effect is no doubt amplified if you do have an organising myth, or paradigm shaping narrative that helps you understand the world.

There’s a real circularity here where the media we consume is pretty important in terms of how we choose and identify a paradigmatic narrative that shapes our approach to life and helps us systematise and understand information, but the story also shapes that communication mediums we use and the information we encounter. This is particularly true for Christians, and I think it’s part of the reason the Bible simultaneously offers such effective advice (content) and is so effective at shaping our thinking (form/medium), by encouraging Christians to set their minds on a particular path via a regular dose of ‘TheoMedia’ the Biblical authors are deliberately shaping their readers’ thinking, and providing the thoughts.

It’s interesting how in both these passages – from Colossians and Philippians – which seem so apt to this sort of neuroscience meets media ecology exercise – link a healthy Christian mind to the concept of ‘peace’ in our hearts and minds…

Since, then, you have been raised with Christ, set your hearts on things above, where Christ is, seated at the right hand of God. Set your minds on things above, not on earthly things. For you died, and your life is now hidden with Christ in God. When Christ, who is your life, appears, then you also will appear with him in glory…

Let the peace of Christ rule in your hearts, since as members of one body you were called to peace. And be thankful. Let the message of Christ dwell among you richly as you teach and admonish one another with all wisdom through psalms, hymns, and songs from the Spirit, singing to God with gratitude in your hearts. And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him – Colossians 3:1-4, 15-17

It’s also interesting how many hot-button neuroplasticity related activities Paul nails in this passage in Philippians 4. Prayer, thankfulness, mindfulness, focused thinking, and acting out one’s beliefs, are all incredibly powerful tools for shaping the mind. It’s possible that the “do not be anxious about anything” is followed by a neuroplastically sound approach to not being anxious. That actually works…

“Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus.

Finally, brothers and sisters, whatever is true, whatever is noble, whatever is right, whatever is pure, whatever is lovely, whatever is admirable—if anything is excellent or praiseworthy—think about such things. Whatever you have learned or received or heard from me, or seen in me—put it into practice. And the God of peace will be with you.”

3. Be actively “Incarnate” on social media in order to lovingly accommodate - but don’t be a passive part of the machine

The last two points serve as something of a defence against letting Facebook take control of your head – but what if you want to take control of Facebook, using your head? I think there’s something to be said for modelling how we communicate to the world around us on how God chose to communicate and reveal himself to us, and I think there are two nice theological words that help.

Because God is infinite and completely without limit it would blow our little, tiny, finite minds to even begin to comprehend just a tiny bit of that vast gap between us without his help. There is now way we can really understand God as he really is without him revealing himself to us. We’d make up pictures of God (and people have, for as long as people have been around), but these pictures would all look kind of stupid compared to the real thing. God has to reveal himself in order to be made known – and in order to bridge the finite/infinite divide he has to accommodate himself to us. He’s the one in the position of dominance. He’s the one who needs to make the first move. And it’s like that with us – Paul says first, we only know stuff we know about God because God has revealed himself to us by the Holy Spirit, and second, people without the Spirit think we’re talking a load of rubbish…

“What we have received is not the spirit of the world, but the Spirit who is from God, so that we may understand what God has freely given us. This is what we speak, not in words taught us by human wisdom but in words taught by the Spirit, explaining spiritual realities with Spirit-taught words. The person without the Spirit does not accept the things that come from the Spirit of God but considers them foolishness, and cannot understand them because they are discerned only through the Spirit.” – 1 Cor 2:12-14

Then in 2 Corinthians 3 and 4 he talks about people who don’t know God having veils that stop them seeing God – they can’t see God without an act of accommodation. And we are the accommodaters. It is our job to try to take steps towards other people in our communication, to help them see things from our perspective by first understanding theirs. To speak the language of the people we love so that they’ll understand us, in the mediums they use.

The second part of God’s communication methodology is the incarnation – where his word, Jesus, became flesh. He didn’t become flesh and speak a crazy language that nobody around him could understand. He became flesh and spoke Aramaic, which was much more appropriate in first century Judea than it is in 21st century Australia. But that was God’s communication method from the very beginning – the Bible is a collection of literature produced in genres that were appropriate to carry particular truths about God to particular people, but also serve to communicate about God in a timeless way. The Bible is an incarnate text, produced by real people, for a God who uses incarnation as a communication methodology and expects us to do likewise…

Facebook is an opportunity for us to accommodate our message about Jesus in an incarnate way – especially if mediums change our head so that we become like the medium, this is the very essence of what incarnation is. It’s what I think Paul is thinking about when he writes:

“I have become all things to all people so that by all possible means I might save some.” – 1 Cor 9:22

This point isn’t necessarily going to protect our heads from outside influences like the first two points – in fact, it may involve you deliberately being reshaped by the medium (in this case, Facebook) in order to reach others. This becoming an “incarnate” representative of Jesus should guide our use of mediums and keep us connected to the master narrative of our lives, and to the ultimate social network – our union with Christ, and our participation in his body, the church. I wrote some stuff about using Facebook as a Christian a long time ago (in Internet years), and there’s not a lot I’d change – except that I’m much more cautious about wholeheartedly (or wholeheadedly) recommending jumping in without the caveats laid out above.

I do like this quote from TheoMedia on the way the Gospel story pushes us, as participants, to engage with the people of our generation using the communication and cognitive tools they’re engaging with…

Discerning what characterizes the socially constructed worlds people around us inhabit places us in a better position to address the generation God calls us to serve. Doing so, however, necessitates that we conceptualize and articulate Christian beliefs—the gospel—in a manner that contemporary people can understand. That is, we must express the gospel through the “language” of the culture—through the cognitive tools, concepts, images, symbols, and thought forms—by means of which people today discover meaning, construct the world they inhabit, and form personal identity. — Grenz & Franke, quoted in TheoMedia

The first sentence is a little difficult to parse – but what he’s saying is we have to think a little bit, and basically understand the myths – the stories that shape people’s lives – in order to speak to them. And this, increasingly, means doing some basic myth-busting media studies. So the exercise in the first point above isn’t completely self-indulgent and pointless after all.

Being incarnate always comes at a cost. It always involves becoming something that you weren’t before. Sometimes the cost might be a cost you pay because you want to embrace a change whole-heartedly (or whole-headedly), other times it might be a sacrifice. Sometimes you become incarnate in something without realising – and Facebook is particularly insidious when it comes to a passive form of being incarnate, it gets its energy from your narcissism. A bit like the robots in the matrix. If you’re not paying attention, Facebook consumes your time and resources, it keeps your eyeballs fixed to a screen, by getting you addicted to the chemicals that are released when other people pay attention to you. It turns you into a more self-seeking person. If you become incarnate on Facebook without thinking, it comes at a substantial cost. To become incarnate without paying that particular cost, where you are simply viewed as a human brain and set of relationship connections to be harvested by a giant advertising corporation, you need to be aware of what Facebook is trying to do, and you need to subvert it (which we’ll get to below). It may be that subverting this is to become thoughtfully incarnate and know that you’re paying a price in your interactions by deliberately looking for ways to pay the price.

It may be that being incarnate in this medium isn’t for you – perhaps the temptation to conform to Facebook’s world of narcissism and the endless siren call encouraging you to smash your time and energy against the pointless rocks of Farmville (or whatever the kids and empty-nest mothers are playing these days) is irresistible and you’re going to wreck your life – or at least your head. At this point it’s worth keeping those words from Romans 12 bouncing around in your head like a mantra.

“Do not conform to the pattern of this worldbut be transformed by the renewing of your mind. Then you will be able to test and approve what God’s will is–his good, pleasing and perfect will.” Romans 12:2

There’s a very close relationship between incarnation and idolatry – between being a person who is made in the image of the God who made them (and Jesus who remakes them), and being a person who carries the image of whatever idol they are consumed by. It’s human to reflect and promote the image of something – even if, and often, that something is you and your own glory. It’s all about the heart – and the mind. Whatever you are fixated on when you’re participating in a medium is shaping how you use it, and shaping you through your use of it.

You yourselves are our letter, written on our hearts, known and read by everyone. You show that you are a letter from Christ, the result of our ministry, written not with ink but with the Spirit of the living God, not on tablets of stone but on tablets of human hearts... And we all, who with unveiled faces contemplate the Lord’s glory, are being transformed into his image with ever-increasing glory, which comes from the Lord, who is the Spirit. - 2 Corinthians 3:2-3, 18

 

By the by, this is why I get so excited about the implications of the image of God for communicating in our modern multimedia world - a world where images are everywhere and trying to sell something, trying to display what it is that makes our hearts sing, is a world not too far removed from the world where Genesis landed on the scene as a text, a world full of images-as-persuasion. A world where the image you projected told everybody who you were.

If you can’t log off a medium, if you’ve become so caught up in it that you can’t walk away without believing that you are doing significant damage to yourself as a person – then it has become an idol, and you’ve become a slave. Mediums with strong myths can do that. Marshall McLuhan, the Media Ecologist, loved to quote Psalm 115 when talking about the potential for mediums to unhelpfully become extensions of our humanity…

But their idols are silver and gold,
    made by human hands.
They have mouths, but cannot speak,
eyes, but cannot see.
They have ears, but cannot hear,
noses, but cannot smell.

They have hands, but cannot feel,
feet, but cannot walk,
nor can they utter a sound with their throats.

Those who make them will be like them,
    and so will all who trust in them.

4. Be the “Cruciform” Medium – communicate sacrificially, and through sacrifice

The Net commands our attention with far greater insistency than our television or radio or morning newspaper ever did. Watch a kid texting his friends or a college student looking over the roll of new messages and requests on her Facebook page or a businessman scrolling through his e-mails on his BlackBerry—or consider yourself as you enter keywords into Google’s search box and begin following a trail of links. What you see is a mind consumed with a medium. When we’re online, we’re often oblivious to everything else going on around us… The interactivity of the Net amplifies this effect as well. Because we’re often using our computers in a social context, to converse with friends or colleagues, to create “profiles” of ourselves, to broadcast our thoughts through blog posts or Facebook updates, our social standing is, in one way or another, always in play, always at risk. The resulting self-consciousness—even, at times, fear—magnifies the intensity of our involvement with the medium. - Nicholas Carr, The Shallows

I think the key to subverting the power of the medium of Facebook – but this is true for every other platform I can think of – is having a narrative that shapes your life that is built around an incredible act of subversion. A narrative that is built not on building yourself up, but on dying to self out of love for others. When it comes to using the incarnation as a model for thinking about participation in a social network like Facebook, what can be a better control of how we ‘incarnate’ ourselves than the climax of God’s own incarnation in our world, in Jesus. The cross.

Most properly Christian engagement with the world is an act of subversion. Because it will be shaped by the ultimate act of subversion. Shaped by the cross (paradoxically, if these acts are consistent with the character of God, as it was revealed at the cross, it’s not subversion at all, but consistent with the approach to life humans should have had from the very beginning).

Just as Jesus subverted the most powerful propaganda medium, and the most powerful myths, of the Roman empire – by turning the crucifix from a symbol of humiliating domination into a symbol of liberating hope, rather than imperial power – we are, as we take up our crosses to follow Jesus, called to subvert the values of systems and platforms that want to glorify ourselves or our idols.

But the subversion thing probably needs some fleshing out. When it comes to the me-soaked world of social media which is about your profile. Your status. Your likes… the challenge is to make Facebook simultaneously authentically you (which is a little subversive), and not about you at all… channeling John the Baptist…

“He must become greater; I must become less.” – John The Baptist, John 3:30

This is hard on Facebook, it is hard beyond Facebook - it’s, as David Ould and I discussed recently, equally challenging for bloggers - one way I tackle this one, personally, is almost never ever checking my stats – and feeling dirty and craven when I do, I want so much for blogging to not be about me, while realising, paradoxically, that the very nature of a blog is that it is.

This means, when it comes to Facebook, for the Christian, it’s not about us. We can’t play Facebook’s me game. It’s not just about making it about Jesus so that you drive your non-Christian friends nuts – I’ve had to pull myself up on this front a little lately. We have to make Facebook about actively and sacrificially loving others, in a way that is real and unexpected – not just by hitting like on their status or telling someone they look nice in a photo. Being sacrificial and incarnate on Facebook might actually mean doing something loving in the real world. The medium you use to communicate says something about the level of sacrifice you’re willing to make in the act of communication. Part of both accommodation and incarnation involves taking costly steps to close a gap between communicator and recipient – be it on God’s part, or ours as we communicate about God. Being subversive communicators, more broadly, might mean adopting a more sacrificial medium than expected. Or approaching a medium in a more sacrificial way than intended. As a little bit of proof that mediums matter, check out this quote from one of John’s letters, and then these thoughts on it from John Dyer.

“I have much to write to you, but I do not want to use paper and ink. Instead, I hope to visit you and talk with you face to face, so that our joy may be complete.” – 2 John 1:12

 

“The great temptation of the digital generation is to inadvertently disagree with John and assume that online presence offers the same kind of “complete joy” as offline presence. Our problem is not that technologically mediated relationships are unreal, nor is the problem that all online communication is self-focused and narcissistic. Rather, the danger is that just like the abundance of food causes us to mistake sweet food for nourishing food, and just like the abundance of information can drown out deep thinking, the abundance of virtual connection can drown out the kind of life-giving, table-oriented life that Jesus cultivated among his disciples. Social media follows the device paradigm in that it masks the long, sometimes arduous process of friendship and makes it available at the press of a button - John Dyer, From the Garden to The City

Relying on Facebook to sustain your friendships cheapens your friendships, just as relying on Facebook for communication cheapens your communication. If you communicate using other mediums, there’s the added bonus that Facebook isn’t rewiring your brain all on its lonesome.  

Being incarnate, and being properly subversive, means knowing something about the system you are infiltrating. Jesus didn’t come to first century Israel speaking English. That would’ve been stupid. And he wasn’t crucified by accident. Becoming incarnate requires some deliberate attention to detail, an understanding of the world or platform you are operating in. You’ve got to know the language of the people in order to converse – and you probably need to have some idea about how the systems and algorithms and business imperatives underlying these platforms shape what they present to the average user. So, for example, Being incarnate on social media doesn’t mean being a Super-Christian who nobody wants to hear from (like John Piper on Twitter or Mark Driscoll on Facebook) – in fact, as someone who knows a little bit of how Facebook works – that’s a shortcut to only having your posts seen by other super-Christians who already think exactly like you do. Facebook thrives on giving people exactly the information they want. And people aren’t necessarily on Facebook jonesing to be smacked in the face with a bit of Jesus. Facebook will, by the magic of its algorithm, filter your posts out for those who aren’t already into Jesus, and show your posts to the choir. Which might well be edifying… but it’s not effective.

This all sounds completely irrelevant to the task at hand – protecting your mind from the clutches of Facebook – but being subversive is a surefire way to not have your mind controlled by the system. Just watch the Matrix. Think of yourself as Neo, Morpheus, Trinity and the gang – and Facebook as the brain sucking machine driven empire and you won’t be far wrong… But those guys wouldn’t have got far, certainly not past the first movie, without knowing how the machines they were fighting against worked, or without actively fighting against them…

I really like this stuff Paul says in 2 Corinthians about his approach to sacrificial communication – the methodology we choose says something about the message we speak.

But we have this treasure in jars of clay to show that this all-surpassing power is from God and not from us. We are hard pressed on every side, but not crushed; perplexed, but not in despair; persecuted, but not abandoned; struck down, but not destroyed. We always carry around in our body the death of Jesus, so that the life of Jesus may also be revealed in our body. For we who are alive are always being given over to death for Jesus’ sake, so that his life may also be revealed in our mortal body. 2 Corinthians 4:7-11

And I like Paul’s reflections on how the incarnation of Jesus – and the cross – shape the way we treat one another in our social networks, and the way we think. This is the purple passage, I think, for approaching Facebook through the lens of the cross. How much better would relationships on Facebook be – and our heads be as a result – if this was our approach…

Therefore if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.

In your relationships with one another, have the same mindset as Christ Jesus:

Who, being in very nature God,
did not consider equality with God something to be used to his own advantage;
rather, he made himself nothing
by taking the very nature of a servant,
being made in human likeness.
And being found in appearance as a man,
he humbled himself
by becoming obedient to death—
even death on a cross! – Philippians 2:1-8

I was going to write a fifth point – about making sure you’re participating in the ultimate social network – a relationship with God, and with his people, through prayer, real world relationships in church communities, and by consuming TheoMedia – but this ultimately would just be a rehash of the first four points – it’s only as someone decides they want to participate in that social network that they become suspicious of the myths peddled by all the other social networks, it’s only by consuming TheoMedia that the narrative of the Gospel starts to not only shape our thinking (points 1 and 2), but also how we use other mediums (points 3 and 4) (note – by TheoMedia I’m referring to the concept described in the book of that name, but this includes reading the Bible, appreciating how God speaks through his world, spending time reflecting on who God is by singing, reading, mediating on the Bible, praying, reading theological books, reading blogs, following interesting Christians on Facebook or Twitter, and generally being stimulated to think about God).

This is part 3 in a 5 part series on what social media does to our brains – it uses Facebook as a case study, but sustained use of any communication medium will have a similar effect (though Facebook is extra specially designed to addict you).

The first post showed that the mediums we use do shape our thinking and rewire our brains. The second post was about how one might process this fact drawing on insights from media ecology and neuroscience.

In this post we’ll consider what insights might be gained here for Christians who want to use mediums like Facebook to communicate about Jesus and share their lives authentically with their friends while steering clear of the down side of having your brain changed in ways you don’t want.

This post is less about why a Christian should use Facebook (though it deals with that briefly), and isn’t so much about what steps to take to use Facebook well (which will be dealt with a little in post four) – it is more about what to think about the power our communication mediums have over us.

facebook brain

The Theological Framework

I’m speculating a little here – and it’s possible that you can’t simply equate the Biblical concept of “mind” with the neuroscientific understanding of what the mind is. But I think there are some important Biblical and theological touch points to consider when it comes to social media and our brains. Some of these are also covered in John Dyer’s excellent From the Garden to the City - Dyer approaches the question of communication technology as a Christian theologian and media ecologist. His journey through the Biblical narrative hits similar points - as does this old post.

Briefly – according to the guy who kickstarted a lot of the neuroplasticity stuff, Daniel Siegel, people’s well-being involves a combination of brain, mind, and relationships - the “mind” is the process that regulates the flow of energy and information through the brain, which is the physical “neurocircuitry,” relationships are how energy and information is shared between people via communication. When it comes to the Bible – the mind and heart are closely linked with how people think and act. I’m working on the assumption that these are roughly equivalent and related.

The God who speaks (from the ultimate hive mind)

“In the past God spoke to our ancestors through the prophets at many times and in various ways, but in these last days he has spoken to us by his Son…” – Hebrews 1:1-2

In the beginning was the Word, and the Word was with God, and the Word was God. He was with God in the beginning. Through him all things were made; without him nothing was made that has been made… The Word became flesh and made his dwelling among us. We have seen his glory, the glory of the one and only Son, who came from the Father, full of grace and truth…No one has ever seen God, but the one and only Son, who is himself God and is in closest relationship with the Father, has made him known. - John 1:1-3, 14, 18

Theological projects – like this – are best served by starting with who God is. God is the ultimate ‘hive mind’ – one God, in three persons, acting with one mind. There’s a word bandied about in theological tomes – perichoresis (wikipedia) – which describes the interpenetration of the persons of the Trinity. There is no act of God the Father that doesn’t  involve unity of purpose and action from God the Son and God the Holy Spirit because each person of the Trinity is so thoroughly ‘networked’ to the other. The Trinity is the ultimate social network – or perhaps, in a less theologically dangerous way – social networks are what we get when humans made in the image of God, for relationship, use our meagre, broken, selves to try to act out that relational aspect of our humanity.

It shouldn’t really surprise us, in this sense, if our attempts at forging communication networks end up with something like a hive mind. Relationships are about connection.

Here are a few paragraphs from my project – you can read the whole thing if you want to see the footnotes.

As ethos, pathos, and logos, are necessary elements of persuasive act, so the “perichoretic” contribution of Father, Word, and Spirit is necessary in divine communicative acts. There is no act of God that is not produced by the three divine persons, acting in concert, so it should be impossible to speak of any work of Father, Son, or Spirit separately, just as it is impossible to produce a spoken communicative act that doesn’t inherently contain the three persuasive proofs: ethos, logos, and pathos.

Moon (2010) suggests the Triune God is a Divine “communicative system” that employs the perfect media – the Word and Spirit, to produce communicative acts both internally (ad intra), and externally (ad extra) through “coupling with creaturely media.” Moon suggests the primary part of “the distinct form of divine operation is communication,” because divine action is consistently depicted as speech, or alongside divine speech, and God is described as “word.” The divine communication system is the “ground of communicative/meaning systems” so that human communication is “grounded in divine communication,” or, as O’Donovan describes it “from God’s true speech flows all possibility of true human speech.”…

…I suggest that divine communicative acts are persuasive acts, containing the three proofs, analogously aligned to the persons of the Trinity. Each divine communicative act involves the inextricably perichoretic contributions of each divine person, yet one might describe those acts in terms of the ethos of the father, being demonstrated in the incarnate logos, with the Spirit moving the hearts and minds of the audience as divine pathos. So, as a communicative act of God, consistent with his character, the incarnation of the logos, and his death on a cross express the ethos of God, who also works in the hearts of the recipients of his communicative act to produce appropriate emotional responses (either hardness or softness of hearts) as divine pathos. In communicating through Scripture, to and through people in particular times and places, using appropriate and common mediums and genres, and through the incarnation itself, God “aptly” accommodates himself to his audience and situation.

Basically, all our communication, true or otherwise, is a reflection or refraction of the way God communicates and uses mediums. This is especially true when one considers the incarnation of Jesus – and what that does with humanity as a medium. Which we’ll get to below. First we’ve got to look a little bit at what humanity, especially the ‘mind,’ is and to do that we’ll do a little run through the Biblical story…

A Biblical Theology of Personhood: Heart, Mind and Image

The best way to develop a theological framework for something like what it means to be a person with a changing brain, is to start with Biblical Theology – and see how the idea of personhood develops – I think there are three interesting ‘human’ threads – the heart, mind, and image – that we can pull together to help us understand what the Bible thinks about your mind being rewired into an externalised social hive like thing (I don’t want to use brain and mind completely interchangeably – a lot of the neuroplasticity stuff out there makes a slight distinction between them).

The Bible talks of personhood in a whole heap of ways – but the ones that are particularly pertinent for this little exercise are to do with the state of our hearts and minds (a sort of overlapping mishmash of desires, objects of worship, and the thinking that frames our actions), and the image we present to the world as we live out those desires.

The first thing we learn about humans is that we’re created ‘male and female, in God’s image’ – made in the image of the God who is a plural (he says “let us”), but a singular entity as people who are designed to relate to each other (Genesis 1). Humans were then given a job to do. Adam and Eve were to be God’s images – his representatives (and probably something like his ‘idols’) in his Garden Temple. There’s a really nice thread in the Bible that starts at Eden, weaves through the Temple, and ends in the New Creation – that involves a Garden, flowing water, precious stones, and God’s people. Adam is also meant to “work and take care of” the Garden – and the Hebrew words used in Genesis 1:15 are later used of the priests in the Temple. Part of his job – presumably where he is showing that he’s a chip off the old block – is speaking to name the animals, just like God spoke to make the world and create the animals. Communication is part of what it means to be made in the image of God – and being made in the image of God means we have a function that communicates something about God as people look at us. Images are mediums. People are mediums. We all carry messages about the things we live for – the image that is imprinted on our hearts as we live and relate to other people.

The things we think about and the way we think shape our lives. Contemporary neuroscience is catching up with thousands of years of Christian (and Jewish) theology. We shouldn’t be shocked – as Christians – to learn that we can alter our brains by the way we live, and alter the way we live by altering our brains. We should expect it. It’s foundational – we’ll see in the next post that many of the ways we might go about deliberately changing our brains for the better are also part and parcel of a Christian way of life.

At the heart of humanity’s rejection of God’s rule, in the events of the Fall, is the desire to be like God ourselves – not to bear God’s image, but to bear our own image, to shape our own lives. The serpent’s deception cunningly attacks the very heart of our created being.

“For God knows that when you eat from it your eyes will be opened, and you will be like God…” – Genesis 3:5

Adam and Eve were already created to be like God, the desire the serpent awakens is the desire to set the communication agenda for one’s self.  The result is a breaking of the ability to carry God’s image – Adam’s son is made in Adam’s image (Genesis 5:3), and a darkening of the human heart so that it’s “only evil all the time” (Genesis 6:5).

Furthermore, just as they did not think it worthwhile to retain the knowledge of God, so God gave them over to a depraved mind, so that they do what ought not to be done. – Romans 1:28

I think Paul, in Romans 7, is talking about the frustration of being someone made in the image of God who lives with this darkened heart brought about by sin.

“So I find this law at work: Although I want to do good, evil is right there with me. For in my inner being I delight in God’s law;  but I see another law at work in me, waging war against the law of my mind and making me a prisoner of the law of sin at work within me. What a wretched man I am! Who will rescue me from this body that is subject to death? Thanks be to God, who delivers me through Jesus Christ our Lord!

So then, I myself in my mind am a slave to God’s law, but in my sinful nature a slave to the law of sin.” – Romans 7:21-25

Our minds – as created – long to break free of the shackles of our broken human nature. When a bunch of people whose humanity is broken like this, get together as broken humans, with darkened hearts, in social networks, using the language they were created to use as people made in God’s image – they no longer work to point people to God, like they were created to, but to their own images and interests. So we get Babel.

“Now the whole world had one language and a common speech. As people moved eastward, they found a plain in Shinar and settled there. They said to each other, “Come, let’s make bricks and bake them thoroughly.” They used brick instead of stone, and tar for mortar.

Then they said, “Come, let us build ourselves a city, with a tower that reaches to the heavens, so that we may make a name for ourselves; otherwise we will be scattered over the face of the whole earth.”

But the Lord came down to see the city and the tower the people were building. The Lord said, “If as one people speaking the same language they have begun to do this, then nothing they plan to do will be impossible for them. Come, let us go down and confuse their language so they will not understand each other.” – Genesis 11:1-7

The people who went to build this tower – using new technology they had created (bricks and mortar), and the language that united them – tried to turn themselves into gods and use their created technologies that were new and mythically permanent to try to make a name for themselves, but their plans were shattered and they were scattered.

“Rather than using their creative powers to honor God as Noah did, the people of Babel wanted to bring glory to themselves. Rather than live in dependence upon God (as Abraham will in the coming chapters), they tried to achieve complete autonomy from him… At Babel, we find humans creating a city as their anti-garden and a tower as an image to themselves.” - John Dyer, From the Garden to the City

We shouldn’t be surprised that as we interact with created things that have the potential to either serve our idols, or become idols themselves, those things rub off on us a bit.

“We are molded and formed into the image of whatever shapes us. Here wisdom warns us that not all technologies are created equal in this regard.”

“The things we create can—and will—try to become idols in our hearts. Though they enable us to survive and thrive in a fallen world, the very aid they provide can deceive us with a false sense of comfort and security, hiding our need for God and his grace.” - Tim Challies, The Next Story

The problem with being conformed into the image of something hollow and empty is that it leaves you hollow and empty, and it never quite lives up to the promise. David Foster Wallace gave a famous speech This Is Water to a bunch of college graduates. In it, though he wasn’t a Christian, Foster Wallace said:

“Everybody worships. The only choice we get is what to worship. And the compelling reason for maybe choosing some sort of god or spiritual-type thing to worship–be it JC or Allah, be it YHWH or the Wiccan Mother Goddess, or the Four Noble Truths, or some inviolable set of ethical principles–is that pretty much anything else you worship will eat you alive. If you worship money and things, if they are where you tap real meaning in life, then you will never have enough, never feel you have enough. It’s the truth. Worship your body and beauty and sexual allure and you will always feel ugly. And when time and age start showing, you will die a million deaths before they finally grieve you. On one level, we all know this stuff already. It’s been codified as myths, proverbs, clichés, epigrams, parables; the skeleton of every great story. The whole trick is keeping the truth up front in daily consciousness.

Worship power, you will end up feeling weak and afraid, and you will need ever more power over others to numb you to your own fear. Worship your intellect, being seen as smart, you will end up feeling stupid, a fraud, always on the verge of being found out. But the insidious thing about these forms of worship is not that they’re evil or sinful, it’s that they’re unconscious. They are default settings.

They’re the kind of worship you just gradually slip into, day after day, getting more and more selective about what you see and how you measure value without ever being fully aware that that’s what you’re doing.” - David Foster Wallace, This Is Water

The connectivity that Facebook offers – the boost to your ego that keeps you coming back – it’s the same hollow and empty shadow of Christian relationships, or the eternal self-giving relationships in the Trinity. The effect it has on your brain is a shadow of the effect that participating in those social networks has. And participating in those social networks – the church, and being connected to Jesus via the Holy Spirit – is possible because of how the Triune God employed communication mediums. It’s this social network that should reshape our brains, and help us to avoid having them reshaped by other stuff as we manage to be in the world but not of it.

Jesus’ prayer in John 17 is pretty useful for thinking about how we share in a deeper social network if we follow Jesus.

“My prayer is not that you take them out of the world but that you protect them from the evil one. They are not of the world, even as I am not of it. Sanctify them by the truth; your word is truth. As you sent me into the world, I have sent them into the world. For them I sanctify myself, that they too may be truly sanctified.

“My prayer is not for them alone. I pray also for those who will believe in me through their message, that all of them may be one, Father, just as you are in me and I am in you. May they also be in us so that the world may believe that you have sent me. I have given them the glory that you gave me, that they may be one as we are one— I in them and you in me—so that they may be brought to complete unity. Then the world will know that you sent me and have loved them even as you have loved me.

“Father, I want those you have given me to be with me where I am, and to see my glory,the glory you have given me because you loved me before the creation of the world.” – John 17:15-24

That’s a nice bookend to John’s prologue, quoted above. Jesus – God’s word made flesh – became a human. Truly human. Sharing all of humanity’s potential pitfalls and foibles. Entering a broken world, and yet he managed not to be broken by sin, while choosing to be broken for us.

For we do not have a high priest who is unable to empathize with our weaknesses, but we have one who has been tempted in every way, just as we are—yet he did not sin. - Hebrews 4:15

Jesus became a communication medium, he used communication mediums, and rather than being conformed into the messy “myth” or narrative of the human condition – he transformed the narrative and rewrote the myth – so that if you want to be human like Jesus was human – through the cross and sharing in his death – you too can be transformed. This has to change the way we use communication mediums – and I’ll suggest that it does. In the next post.

The story of the Old Testament, and the promise anticipated that is fulfilled in the New, revolves around broken humanity’s inability to focus mind and heart on God, as they should.

Israel was called to be a nation of priests – a nation that represented God to their neighbours – and the tool they had for doing that was the Law. God’s word.

Now if you obey me fully and keep my covenant, then out of all nations you will be my treasured possession. Although the whole earth is mine, you will be for me a kingdom of priests and a holy nation.’ These are the words you are to speak to the Israelites.” – Exodus 19:5-6

See, I have taught you decrees and laws as the Lord my God commanded me, so that you may follow them in the land you are entering to take possession of it. Observe them carefully, for this will show your wisdom and understanding to the nations, who will hear about all these decrees and say, “Surely this great nation is a wise and understanding people.” – Deuteronomy 4:5-6

Fix these words of mine in your hearts and minds; tie them as symbols on your hands and bind them on your foreheads. – Deuteronomy 11:18

That didn’t work so well. So God had to intervene… first with a promise…

“The days are coming,” declares the Lord,
“when I will make a new covenant
with the people of Israel
and with the people of Judah.
It will not be like the covenant
    I made with their ancestors
when I took them by the hand
    to lead them out of Egypt,
because they broke my covenant,
though I was a husband to them,”
declares the Lord.

“This is the covenant I will make with the people of Israel
after that time,” declares the Lord.
I will put my law in their minds
    and write it on their hearts.
I will be their God,
    and they will be my people. – Jeremiah 31:31-33

I will give you a new heart and put a new spirit in you; I will remove from you your heart of stone and give you a heart of flesh. – Ezekiel 36:26

And then he intervened again with the Holy Spirit – which does something profound to the hearts and minds of those who follow Jesus – and works to conform them into his image.

“After they prayed, the place where they were meeting was shaken. And they were all filled with the Holy Spirit and spoke the word of God boldly. All the believers were one in heart and mind. No one claimed that any of their possessions was their own, but they shared everything they had - Acts 4:31-32

Paul shows how the renewing work of the Spirit as a result of Jesus’ work on the Cross, and our union with him – which brings us our justification and sanctification (makes us ok by God, and works to make us like Jesus), brings about a new humanity – a new link between heart, mind and image.

“Those who live according to the flesh have their minds set on what the flesh desires; but those who live in accordance with the Spirit have their minds set on what the Spirit desires. The mind governed by the flesh is death, but the mind governed by the Spirit is life and peace. The mind governed by the flesh is hostile to God; it does not submit to God’s law, nor can it do so. Those who are in the realm of the flesh cannot please God.

You, however, are not in the realm of the flesh but are in the realm of the Spirit, if indeed the Spirit of God lives in you. And if anyone does not have the Spirit of Christ, they do not belong to Christ. But if Christ is in you, then even though your body is subject to death because of sin, the Spirit gives life because of righteousness. And if the Spirit of him who raised Jesus from the dead is living in you, he who raised Christ from the dead will also give life to your mortal bodies because of his Spirit who lives in you… the Spirit helps us in our weakness. We do not know what we ought to pray for, but the Spirit himself intercedes for us through wordless groans. And he who searches our hearts knows the mind of the Spirit, because the Spirit intercedes for God’s people in accordance with the will of God… For those God foreknew he also predestined to be conformed to the image of his Son, that he might be the firstborn among many brothers and sisters.

We become part of the ultimate mind-rewiring social network . Our hearts and minds are rewired to match up with the heart and mind of God. Suddenly we’re able to communicate with God again.  This is the ultimate socially networked ‘hive mind.’ The Holy Spirit has incredible power to connect us with other people to make us more like Jesus.

Romans 12 is, I think (along with Philippians 2), an incredibly prescient passage for this whole idea that your brain is altered by the company you keep and the mediums you use to keep it. It, along with the incarnation of Jesus, provides an important framework for responding to competing influences on your head, but it also spells out what the ideal Christian social network looks like… people acting as one. Sacrificially giving of themselves for the sake of others. Just like Jesus does as, a person of the Trinity, at the cross.

Therefore, I urge you, brothers and sisters, in view of God’s mercy, to offer your bodies as a living sacrifice, holy and pleasing to God—this is your true and proper worship. Do not conform to the pattern of this world, but be transformed by the renewing of your mind. Then you will be able to test and approve what God’s will is—his good, pleasing and perfect will. – Romans 12:1-2

Here’s why Christians should be a little wary of the impact Facebook can have – the world we live in isn’t neutral. It has a pattern that we are naturally conformed into – a pattern of behaving and communicating – culture – created by people whose lives are consumed by things that aren’t God. Who bear the image of things that aren’t God. People who are broken. Facebook is part of the “pattern of this world” – it promotes and rewards self-seeking behaviour. Facebook isn’t neutral because the world isn’t neutral. But that doesn’t mean Christians shouldn’t use it – in fact, in the next post I’ll argue that we should, using Jesus becoming human as the framework.

As Christians – we shouldn’t be surprised that groups of people work together to rewire our brains, and that communication mediums play a part in that – but we should be careful about what the communication air we breath in our hyper-connected world is doing to us.

We should be careful about what happens when a bunch of people gather with a common language to share a platform that is designed to bring glory to people, not God. Forewarned is forearmed.

We should be excited about being part of an incredible network of relationships – joined with God, by his Spirit, as his children, being transformed into the image of Jesus, and joined with other Christians, by the Spirit, as brothers and sisters united around the ultimate act of self-sacrifice – and that excitement should be something we seek to spread to others.

Here’s Paul’s solution to avoiding being conformed to the patterns of the world – living sacrificially and chasing humility has always been counter cultural…

“For by the grace given me I say to every one of you: Do not think of yourself more highly than you ought, but rather think of yourself with sober judgment, in accordance with the faith God has distributed to each of you. For just as each of us has one body with many members, and these members do not all have the same function, so in Christ we, though many, form one body, and each member belongs to all the others.” – Romans 12:3-5

Or, restated in Philippians 2…

“Therefore if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.

In your relationships with one another, have the same mindset as Christ Jesus - Philippians 2:1-5

Paul’s hope for the Roman church was that they’d be a social network with a hive mind… changed by God to do what people were created to do – not what the broken world made them do…

“May the God who gives endurance and encouragement give you the same attitude of mind toward each other that Christ Jesus had, so that with one mind and one voice you may glorify the God and Father of our Lord Jesus Christ.” – Romans 15:5-6

Interestingly – this sort of integration between mind and relationships is a pretty highly sought after type of neuroscientific “well-being” – we’re much more likely to be able to make deliberate changes to our brains if we’re part of such a network where people are committed to each other and to a set of values – in this case being sacrificially loving like Jesus. The Spirit has a big role to play in changing our thinking – because naturally we’d never focus on God – but Christianity, as described in the New Testament, works from a neuroscientific framework.

Paul was basically a neuroscientist before neuroscience existed. Probably because neuroscience is simply describing the way God created us to function, and the way we function as image bearers of whatever it is that we focus on bringing glory to with our minds, hearts and lives.

 

 

This is part 2 of a 5 part series on how the media you consume – in this case, Facebook – changes and rewires your brain, and what the implications are for people using Facebook, especially Christians. In the first post I looked at how your brain is rewired by the Internet in general, social media in particular, and Facebook specifically.

In this post I’ll consider what we should think about the idea that we’ve essentially rewired our heads to incorporate social media into the way we think and operate. I’ll continue to explore these questions in terms of media ecology, neuroscience, and Christian theology.

This post will look at how one might approach the truth that Facebook changes your brain from a media ecology and neuroscientific standpoint – should we be scared? Or is this just the circle of life? A description of the inevitable implications of the intricacies of life within our tech-fuelled environment? How much should we listen to the pessimists and their doomsaying?

facebook brain

The Media Ecology Framework

Every new technology brings change – and it brings the same cultural doomsday prophets with the same cultural doomsday predictions. Change happens (also XKCD). It happens through the tools we create, and as a result of the tools we create. Some of the change is good. New communication mediums make communicating more efficient, they broaden our reach, they provide new platforms for relationships with other people.

Nicholas Carr, whose book The Shallows featured pretty heavily in post one, is pretty pessimistic about the impact of technology – he also famously asked “Is Google making us stupid?” - and he tends to look back, somewhat romantically, at the way things were.

“Thanks to the ubiquity of text on the Internet, not to mention the popularity of text-messaging on cell phones, we may well be reading more today than we did in the 1970s or 1980s, when television was our medium of choice. But it’s a different kind of reading, and behind it lies a different kind of thinking—perhaps even a new sense of the self. “We are not only what we read,” says Maryanne Wolf, a developmental psychologist at Tufts University and the author of Proust and the Squid: The Story and Science of the Reading Brain. “We are how we read.” Wolf worries that the style of reading promoted by the Net, a style that puts “efficiency” and “immediacy” above all else, may be weakening our capacity for the kind of deep reading that emerged when an earlier technology, the printing press, made long and complex works of prose commonplace. When we read online, she says, we tend to become “mere decoders of information.” Our ability to interpret text, to make the rich mental connections that form when we read deeply and without distraction, remains largely disengaged. - Nicholas Carr, Is Google making us stupid?

Carr isn’t saying anything new here. In fact, he’s (with Wolf) essentially saying exactly what Plato said/wrote when writing was invented, he was “quoting” Socrates in Phaedrus

“If men learn this, it will implant forgetfulness in their souls; they will cease to exercise memory because they rely on that which is written, calling things to remembrance no longer from within themselves, but by means of external marks. What you have discovered is a recipe not for memory, but for reminder. And it is no true wisdom that you offer your disciples, but only its semblance, for by telling them of many things without teaching them you will make them seem to know much, while for the most part they know nothing, and as men filled, not with wisdom, but with the conceit of wisdom, they will be a burden to their fellows.”

Carr is right to sound the warning about the power of the internet – because most of us want to be in control of how our brains are being changed – otherwise we’re being coerced, manipulated, and captivated by the tools we use. But his pessimism is the same pessimism that has been expressed at every point in history. There’s nothing really to worry about in terms of the changes media theory wise – technology develops. It just does. These developments bring social and societal change. Some of these changes are good, some are bad.

The founder of Media Ecology, Marshall McLuhan has some pretty nifty stuff to say about technological changes in his Tetrad of Media Effects, it’s famous enough to have its own wikipedia entry, and you can read about it there – but his basic thesis is that new mediums, when introduced to the communication landscape – or ecology – effect the ecology, the balance of things. So the printing press changed the world by making the written word more accessible, cheaper to produce, and very linear in appearance (lines on the page) and logic. This changed the way people thought, and made communication more accurate and precise. McLuhan also wanted to make sure we didn’t just see communication mediums and technologies as neutrals – he wasn’t a big fan of Augustine’s wrong use/right use dichotomy that believed created things are simply inert – he recognised that things we create are created as part of cultures, with myths and uses – while they could potentially be extracted from those myths and used for something else, McLuhan said:

“Our conventional response to all media, namely that it is how they are used that counts, is the numb stance of the technological idiot.”

A Short Excursus on Augustine

People who’ve been reading for a while will know I’m a fan of the Augustinian maxims “Wrong use does not negate right use,” and that all gold is created by God and should be “plundered from Egypt and used for presenting the Gospel.” Augustine was talking specifically about a communication medium – oratory – when he wrote this.

I don’t think McLuhan’s position contradicts this. McLuhan isn’t talking about “gold” – neutral created stuff. He’s talking about the stuff we’ve made out of gold – so, for example, Israel should have known that taking the gold of Egypt, and building idols just like Egypt had, out of that gold, was a bad idea. They could possibly have used a golden calf, carefully, by putting it in a golden zoo in the palace or something.

This is a pretty outlandish hypothetical – Israel had real trouble distinguishing between right and wrong use, there’s an example with their use of  the bronze snake they make in the desert in Numbers 21. They’re being bitten by snakes as a judgment against their stupidity, when:

“The Lord said to Moses, “Make a snake and put it up on a pole; anyone who is bitten can look at it and live.” So Moses made a bronze snake and put it up on a pole. Then when anyone was bitten by a snake and looked at the bronze snake, they lived.”

By 2 Kings 18 the snake has become an object of worship… that Hezekiah has to smash.

“He removed the high places, smashed the sacred stones and cut down the Asherah poles. He broke into pieces the bronze snake Moses had made, for up to that time the Israelites had been burning incense to it. (It was called Nehushtan.)”

Anyway. Excursus over. Back to the media ecology thing… there are two ways to think of the changes brought about by technology – instrumentalism, and determinism.

Determinists believe this change is inevitable, that the changes wrought by new technologies are unavoidable, and people are destined to become part of “the machine,” while instrumentalists believe mediums are simply instruments that are employed by people for their own ends. Then there are optimistic determinists and pessimistic determinists.

McLuhan is a determinist – but he, on good days, was pretty optimistic about where things were heading because he had an interesting view of the end of the world informed by an interesting Catholic theological framework. I’m more at the instrumentalist end of the spectrum – but I think you can only be an instrumentalist if you are aware of the changes wrought by new mediums. And most people aren’t.

Technology changes the environment it is introduced to, and changes the people who use it. Some people will like the change, others won’t. Some people will find a medium. Some people will be passive passengers in the process of change – some people will be agents of the change, fully aware of what they are doing. You don’t want to be the passive passenger, or you end up like this.

Image: The Matrix, a battery farm of humans. Basically. You need to decide between the red pill and the blue pill. Freedom to rage against the machine – or slavery. It’s not actually that extreme. Unless you want to be Amish. New tools usually replace old tools for a reason – they do jobs better, or jobs we couldn’t previously imagine doing. You’d be an idiot to insist on using a handsaw to cut down a massive tree once the chainsaw has been invented – but you’d also be an idiot to test how sharp a chainsaw is, with your hand, while it’s running. What we need to remember about the Internet is that it presents an incredible opportunity for people with something to communicate.

“The Internet is proving to be one of the most powerful amplifiers of speech ever invented. It offers a global megaphone for voices that might otherwise be heard only feebly, if at all. It invites and facilitates multiple points of view and dialogue in ways unimplementable by the traditional, one-way, mass media… “ “After a one-hundred-and- fifty-year hiatus during which the person-to-person aspect of media was overshadowed by centralized mass media operating on a broadcast model, the pendulum has swung back. Social forms of media based on sharing, copying, and personal recommendation, which prevailed for centuries, have been dramatically reborn, supercharged by the Internet.” - Tom Standage, Writing on the Wall, 2,000 Years of Social Media

From a media ecology sense – change is inevitable. What effect the change has on you is up to you. Forewarned is forearmed.

The Neuroscience Framework

This conclusion is, in part, supported by neuroscience. One of the big ‘tools’ in neuroscience, in terms of shaping your brain, is a thing called “mindfulness” – it basically boils down to being intentional in how you think as much as in terms of what you think about. Just knowing, and adopting or resisting the changes a medium brings is enough to avoid being trapped into mind-altering conformity.

This sort of thinking isn’t new – and while I’m not anywhere near qualified to speak about neuroscience and the efficacy of neuroplasticity in terms of actual medical care for mental health issues – and I’m not trying to do that at all – this quote from Cicero’s Tusculan Disputations (Book 3) is interestingly prescient.

“But surely we must admit that the mind is capable of healing itself. After all, it was the mind that invented the science of medicine for the body. And while bodily healings are largely dependent on the nature of the bodies themselves, so that not all those who submit to treatment show any immediate improvement, of the mind there can be no doubt: once it is willing to be healed, and heeds the precepts of the wise, it does indeed find healing. A medical science for the mind does exist: it is philosophy. And unlike medicine for the body, the help of philosophy is something we need not look to others to gain. Instead, we should make every possible effort to become capable physicians for ourselves.”

There are actually some neuroscientifically derived practical steps that we’ll look at in a future post – but most neuroscientists see the way our brains adapt according to the use of our technology as part of the ongoing process of evolution. Carr, for example, says:

“When a carpenter picks up a hammer, the hammer becomes, so far as his brain is concerned, part of his hand. When a soldier raises a pair of binoculars to his face, his brain sees through a new set of eyes, adapting instantaneously to a very different field of view… Our brains can imagine the mechanics and the benefits of using a new device before that device even exists… The evolution of our extraordinary mental capacity to blur the boundary between the internal and the external, the body and the instrument, was, says University of Oregon neuroscientist Scott Frey,“no doubt a fundamental step in the development of technology.”… The tight bonds we form with our tools go both ways. Even as our technologies become extensions of ourselves, we become extensions of our technologies.” 

The mental functions that are losing the “survival of the busiest” brain cell battle are those that support calm, linear thought—the ones we use in traversing a lengthy narrative or an involved argument, the ones we draw on when we reflect on our experiences or contemplate an outward or inward phenomenon. The winners are those functions that help us speedily locate, categorize, and assess disparate bits of information in a variety of forms.”…The brain of a person raised in the age of print, a person who learned from books and who read books in time of leisure or study, has a brain that is markedly different from a person who has learned primarily from images or who has watched videos in times of leisure or study… technology changes our biology, reshaping our brains, we become the product of our technologies in some deep and profound ways.” - Nicholas Carr, The Shallows

This isn’t really neuroscience – but the concept of “synchronicity” or “spontaneous order” – which relates to the “hive mind” (see the first post in this series), is pretty interesting.

“Steven Strogatz, an expert in applied mathematics, uses to illustrate his theory of spontaneous order. In spontaneous order, Strogatz explained to an elite audience of entrepreneurs in 2004, live organisms and even inanimate objects fall into sync with one another in ways that seem unnatural and inexplicable… Steven Strogatz summarized his case for the prevalence of synchronicity at every level of nature, with examples from the subatomic to the farthest reaches of the universe. He pointed out more obvious examples like fish that move in schools and birds that travel in flocks. He tied in our human experience, as well. “We [humans] actually take pleasure in synchronicity,” said Strogatz. “We sing together. We dance together.” In fact, while he conceded the law of entropy that proves objects both animate and inanimate typically move toward disorder, he also claimed that the tendency toward the harmonization of objects might be an even more certain reality. “Sync,” Strogatz says, “might be the most pervasive force in nature.” - Jesse Rice, The Church of Facebook

Throw the research that shows our heart beats sync when we sing together into the mix and there’s a pretty interesting picture of what happens when humans gather together with the same mind. Neuroscientists, like media ecologists, will either be positive about these changes seeing them as the next step in our evolution (towards becoming Wolverine), or be against them because they think that process should be ‘natural.’

In biomedicalized societies, the concept of brain plasticity has generated much excitement giving rise to a new style of thought, connected to a booming industry of brain-based self-improvement or “neuroascesis,” particularly since the late 1990s. The idea that the brain has the capacity to modify itself through experience-dependent processes has pushed neuroscience towards a less deterministic and more interactional discourse. Aside from genetic programming, neuroplasticity is after all dependent on environmental inputs, and, as popularized accounts emphasize, the enrichment of a given environment can bring about reorganization and genesis of neurons. In adulthood, plasticity has been celebrated as the means through which recovery can occur after trauma and injury, and the mechanism through which new skills can continue to be learned throughout life. In contrast to the notion of the brain as a fixed organ, which determines certain behaviours or dispositions of a person, the plastic self is alterable, continually evolving and able to steer its own course into an open future by working on its material substrate, the metamorphosing brain. This plastic reason has radically recast visions of the brain giving it a sense of historicity, individuality, and situatedness, and assigning it the ability to respond to psychological experience as well as to generate it. In fact, it has become an ethical imperative to deploy one’s brain in ways that preserve its openness in order to maintain psychological health. In this imperative, adult neuroplasticity articulates with individualizing formations of risk and responsibility. Plasticity in the adult brain is thus seen for the most part as a positive thing—a process that should be harnessed in order to learn, change or recover, and sustained in order to prevent mental illness and the negative effects of ageing… 
“Plasticity in the case of adolescence is often framed differently—certainly in the debate about the effects of digital media. The adolescent brain, programmed to be in a much more pronounced state of synaptic plasticity compared to the adult brain, is rendered vulnerable and risky by virtue of its plasticity… Further, the stakes and consequences of neuroplasticity for adolescents are interpreted differently than for adults, for whom opportunities for neural change entail responsibility and provide hope primarily as individualizing practices. However, while the actual locus of change rests within the brain of the individual adolescent, the risks or consequences of these changes are imagined to occur at a much broader level. The stakes are indeed quite high as changes in individual brains are seen to have the potential to collectively shape the future of society.” Choudhury & McKinney, Digital media, the developing brain and the interpretive plasticity of neuroplasticity 

Because the changes wrought in your brain by these technologies are dependent on you using them actively, rather than passively – you are in control. The changes are what they are – some of them are positive, some are negative, some are only negative if you want to live in the world of yesteryear. I’d say the inability to think reflectively or deeply and the rewiring that turns people into bigger narcissists (which can only be the result of people seeking likes for their selfies) are mostly negative changes. Carr is worried about the effect the emerging shared digital consciousness is having on our brains – which are wired to seek that sort of connection, but maybe not in this way…

There’s another, even deeper reason why our nervous systems are so quick to “merge” with our computers. Evolution has imbued our brains with a powerful social instinct, which, as Jason Mitchell, the head of Harvard’s Social Cognition and Affective Neuroscience Laboratory, says, entails “a set of processes for inferring what those around us are thinking and feeling.” Recent neuroimaging studies indicate that three highly active brain regions—one in the prefrontal cortex, one in the parietal cortex, and one at the intersection of the parietal and temporal cortices—are “specifically dedicated to the task of understanding the goings-on of other people’s minds.” While this cybernetic blurring of mind and machine may allow us to carry out certain cognitive tasks far more efficiently, it poses a threat to our integrity as human beings. Even as the larger system into which our minds so readily meld is lending us its powers, it is also imposing on us its limitations - Nicholas Carr, The Shallows

But our brain being wired to be more social, or more connected to others – that’s probably a good thing. There are obvious caveats here based on how much you’re in control of the rewiring – and how much it’s on your terms, not the medium’s – but that’s a media ecology issue, not a neuroscience issue.

When we go online, we, too, are following scripts written by others—algorithmic instructions that few of us would be able to understand even if the hidden codes were revealed to us. When we search for information through Google or other search engines, we’re following a script. When we look at a product recommended to us by Amazon or Netflix, we’re following a script. When we choose from a list of categories to describe ourselves or our relationships on Face-book, we’re following a script. These scripts can be ingenious and extraordinarily useful, as they were in the Taylorist factories, but they also mechanize the messy processes of intellectual exploration and even social attachment. As the computer programmer Thomas Lord has argued, software can end up turning the most intimate and personal of human activities into mindless “rituals” whose steps are “encoded in the logic of web pages” - Nicholas Carr, The Shallows

It’s this conversion of our personalities and activities into binary bits and bytes that has Tim Challies worried about the effect of the Digital world.

“Time may well show that one of the digital world’s greatest effects on human beings has been to depersonalize us, to tear away our humanity in favor of 1’s and 0’s—to make us little more than their data. And increasingly we relate to one another as if we are not real people, not people with thoughts and feelings and emotions but people who are barely people at all. We relate to one another as if we are all computers, as if we are merely digital.” - Tim Challies, The Next Story

Once again, forewarned is forearmed. If you know the change is possible you can either prevent it – by avoiding technologies, or steer it, by using them deliberately and as part of a bigger mix of brain stimuli. In the next post we’ll tackle the question of our changing brain theologically.

In the next few days I’ll be unpacking an essay I wrote for my Licensing (you can cheat by reading the whole thing now) – the application of my Masters thesis on communicating as Christians using worldly mediums to social media.

facebook brain

This series could be more generically titled – all social media is messing with your head. Because all communication mediums mess with your head. And by mess with your head, I mean “rewire your brain.” And by rewire your brain – well, I mean that literally.

Have you noticed that you habitually return to certain things – even without thinking? I have. While I was procrastinating during my last little bit of college work I even found myself typing “facebook.com” into my browser, when I was already on Facebook. Then I posted a Facebook status about my mistake.

Do you think slow internet is just about the worst thing in the world? I’d hazard a guess that a significant number of “first world problems” shared online have something to do with phones, internet access, or happenings on social media.

It’s not just Facebook. But whatever your poison – social media is changing the way we live.

The systems are designed to keep you engaged. They are constantly adapting to maximise your eyeball time. Remember Farmville? None of my friends play Farmville anymore. I don’t play Farmville anymore – and yet, I’m still on Facebook just as much.

Mediums carry powerful myths, or are associated with powerful myths. These myths aren’t lies or fiction. In fact the truer they are, the more they resonate with our reality, the more compelling they are. These myths are the big narratives that get us to sign up to new platforms in the first place, the values that systems lock us in to, and celebrate. Facebook is no different. It has myths. It has values. It has a system that is designed to get you to participate, and to keep you coming back.

Facebook’s myths revolve around its “mission to make the world more open and connected, (PDF) because “the internet not only connects us to our friends, families and communities, but it is also the foundation of the global knowledge economy.”

Image Credit: Facebook.com, ‘Is Connectivity a Human Right?’

It is the most powerful teller of its own myth. And as the myth maker, and platform creator, it is in the driving seat. The changes it makes – to its design, or what you see in the news feed – are changes made in line with its values and “myth” – changes designed to keep you engaged for longer, building a more detailed profile, to keep you clicking and interacting – so that companies have more compelling reasons to spend money getting their product in front of consumers.

Facebook changes the way you think.

The more you use it – the more your thinking is shaped by it. It’s scary stuff. Especially because as you use them, and think the way they get you to think, your brain is actually rewiring itself. You are being conformed to the image of its world, participating according to its rules. And when it comes to Facebook – as we’ll see below – the results aren’t pretty.

Interestingly – this sort of conclusion is something of a venn diagram of multiple academic disciplines. Theologians, media theorists (especially media ecologists), and neuroscientists are all on the same page on this one. They all take the same data, and reach the same conclusions, down different roads.

The way we consume and transmit information changes us and our audience, potentially as much as the content we communicate.

In Christian theology – we are warned about worshipping idols (anything other than God) – not only because idols are poor substitutes for the very real God, not only because idols are hollow projections of our broken desires, but because idols work in an insidious way – the consequences of idolatry aren’t pretty. Idols shape those who worship them. We become what we behold. We were made to behold God – to be his image bearers, and once we tried to be “like God,” autonomously – that void became empty, and our hearts lead us where they will.

Those who make them will be like them,
    and so will all who trust in them. – Psalm 115 (about idols)

“The things we create can—and will—try to become idols in our hearts. Though they enable us to survive and thrive in a fallen world, the very aid they provide can deceive us with a false sense of comfort and security, hiding our need for God and his grace.” Tim Challies, The Next Story

What becomes mythic is only one step removed from becoming idolatrous. Tim Challies, The Next Story

Media ecologists are those who study the effects different communication mediums have on the world they operate in, and the people who use the mediums. Social media platforms like Facebook are communication mediums. Communication mediums don’t just carry data – they provide a context for the interpretation of data, and this influences the meaning of the data, and how it is understood. That’s a little technical – but think about it this way – I can tell my wife that I love her. Face to face. With flowers. Or I can post her a message on Facebook with a flower emoticon. The message is the same, the meaning is vastly different – it’s not just about physical presence (though that’s important) – Facebook brings with it a whole heap of assumptions about the value of messages – if I post the message on my wife’s wall, for all to see, that is different to if I send the message to her as a private message. Media ecology goes beyond understanding the impact of mediums on meanings – and looks at the impact of new mediums on the world.

“We shape our tools, thereafter they shape us.” - John Culkin

“Neil Postman, the late cultural critic and media theorist, pointed out that over time certain technologies come to be considered mythic, not in the sense of being fictional or legendary, but in the sense that they seem to have always existed in their current form. They have become part of the natural order of life. They become assumed, and we forget that they have not always been a part of our lives… In fact, mythic technologies seem impossible to change. It seems easier to change ourselves and adapt to the new technology than to change it. Often, we assume that we must or should change to accommodate the new technology… What becomes mythic is only one step removed from becoming idolatrous.” - Tim Challies, The Next Story

There is a growing consensus amongst neuroscientists – people who look at brains for a living – that our brains continue to change as we use them. Like any other muscle. That they are “plastic” – that what we do has the ability to form patterns in our thinking and processing. That we change our heads as we use our heads. That we change our heads as we use technology.

“Neurons that fire together, wire together.” – Daniel Siegel, The Developing Mind

 

We become, neurologically, what we think… But the news is not all good. Although neuroplasticity provides an escape from genetic determinism, a loophole for free thought and free will, it also imposes its own form of determinism on our behavior. As particular circuits in our brain strengthen through the repetition of a physical or mental activity, they begin to transform that activity into a habit. - Nicholas Carr, The Shallows

 

“But scientists are only now beginning to understand a further truth: technology is biological. Our brains actually change in response to new technologies. The brain of a person raised in the age of print, a person who learned from books and who read books in time of leisure or study, has a brain that is markedly different from a person who has learned primarily from images or who has watched videos in times of leisure or study.”

A person who is raised digitally becomes a digital person, with a brain shaped by the computer, the Internet, and the mobile phone. Though this may sound alarming, it seems clear that this is consistent with the way God created us. We are molded and formed into the image of whatever shapes us. - Tim Challies, The Next Story

Several writers have noticed the overlap between media ecology and theology,  the overlap between theology and neuroplasticity, and the overlap between neuroplasticity and media ecology – but there aren’t a whole lot of people out there putting all these insights together. There are a few good books to read at the end of this series. What is relatively clear – if you couple the insights of all of these disciplines – is that social media, as a created “thing” that we use to communicate, with increasing regularity – is messing with our heads.

The head-changing power of Facebook

Research shows that Facebook likes cause your brain to get excited, causing neurons to fire and wire, giving us little chemical rewards and causing addiction. The study scanned people’s brains while they were using Facebook

“We found that we could predict the intensity of people’s Facebook use outside the scanner by looking at their brain’s response to positive social feedback inside the scanner/ Specifically, a region called the nucleus accumbens, which processes rewarding feelings about food, sex, money and social acceptance became more active in response to praise for oneself compared to praise of others. And that activation was associated with more time on the social media site - Time Magazine, This is Your Brain on Facebook

The longer you spend on Facebook – participating in Facebook the way it is set up to reward you, hook you, and keep you coming back, the more Facebook rewires your brain in its image.

It makes you a more self interested person. We don’t need much help being more self interested.

It also makes you more distracted – especially coupled with the ubiquitous access that comes with a smart phone. You can get this fix any minute of the day (or night). It’s like giving a junkie a limitless, effortless, supply of their drug of choice. In their pocket. Always on tap. And the effect is a change in the default functions of your brain.

“Calm, focused, undistracted, the linear mind is being pushed aside by a new kind of mind that wants and needs to take in and dole out information in short, disjointed, often overlapping bursts—the faster, the better.” - Nicholas Carr, The Shallows

Carr’s book The Shallows is fascinating. When he talks about “The Net” in the below paragraphs he’s particularly talking about social networks. Social media platforms are designed to be addictive. They are wired not just in a way that reflects the human brain – but to appeal to the human brain – and because of how we use them, they end up changing, and in some cases, replacing, the brain’s functions.

“The Net also provides a high-speed system for delivering responses and rewards—“positive reinforcements,” in psychological terms—which encourage the repetition of both physical and mental actions. When we click a link, we get something new to look at and evaluate. When we Google a keyword, we receive, in the blink of an eye, a list of interesting information to appraise. When we send a text or an instant message or an e-mail, we often get a reply in a matter of seconds or minutes. When we use Facebook, we attract new friends or form closer bonds with old ones. When we send a tweet through Twitter, we gain new followers. When we write a blog post, we get comments from readers or links from other bloggers.

The Net’s interactivity gives us powerful new tools for finding information, expressing ourselves, and conversing with others. It also turns us into lab rats constantly pressing levers to get tiny pellets of social or intellectual nourishment.

The interactivity of the Net amplifies this effect as well. Because we’re often using our computers in a social context, to converse with friends or colleagues, to create “profiles” of ourselves, to broadcast our thoughts through blog posts or Facebook updates, our social standing is, in one way or another, always in play, always at risk. The resulting self-consciousness—even, at times, fear—magnifies the intensity of our involvement with the medium.

“The Net grants us instant access to a library of information unprecedented in its size and scope, and it makes it easy for us to sort through that library—to find, if not exactly what we were looking for, at least something sufficient for our immediate purposes. What the Net diminishes is Johnson’s primary kind of knowledge: the ability to know, in depth, a subject for ourselves, to construct within our own minds the rich and idiosyncratic set of connections that give rise to a singular intelligence.” Nicholas Carr, The Shallows

Carr’s argument – supported by other neuroscientists (see for example, Choudhury & McKinney, ‘Digital Media, the Developing Brain, and the Interpretive Plasticity of Neuroplasticity’, Transcultural Psychiatry) – is that we are externalising our brain. The internet is becoming part of how we think and store information.

Marshall McLuhan – the father of Media Ecology – believed the end goal of technology was that we would become indistinguishable from the machines we use. That seemed a little crazy at the time. He was writing before the internet – but now not so much. Choudhury and McKinney are excited about that.

The cellphone then is not ‘‘other’’ but exists as an extension of the mind’s capacity to store information or to communicate. Through feedback and feedforward loops that move across the boundaries of brain, body, and world, the distinction of brain and environment is collapsed…

…Taken a step further, the view of the socially extended mind pushes us to consider how the mind is also constituted in and is distributed across social processes and environments, and would thus include institutions, social structures, and discourses. - Choudhury & McKinney

Basically, these guys are saying when your mind is externalised into a social network you really do get a “hive mind” where we function like a swarm of bees (not simply within your own head, or through a sci-fi technological “telepathic noosphere”), but because our thinking is happening in shared spaces, influenced by all the participants in our network.

Carr thinks that’s bad. Others like McLuhan, Choudhury, and McKinney that it’s good, or neutral. But what are Christians to think?

Well. That’s the next post. But what do you think? Can you see how the social networks you participate in – or your smart phone – is changing the way you think?

Here’s a paragraph from a book I’m reading about the power of images in the Roman empire. People were pretty much using images of themselves doing cool stuff (cooler than their neighbours) to establish their own brand. Their own significance. Their own place in the great pecking order of life.

The disintegration of Roman society created individual rivalries and insecurity that led to exaggerated forms of self-promotion even among people who had nothing to gain by it. What began as a traditional agonistic spirit among the aristocracy denigrated into frantic displays of wealth and success. But the scope of opportunity for such display was often still rather limited. P. Zanker, The Power of Images in the Age of Augustus, 15

Sounds a lot like now. Except we have Facebook.

Screen Shot 2013-04-30 at 4.04.16 PM
Image: A screenshot from Facebook’s “Timeline” page

Using Facebook to glorify something other than yourself and your curated life is pretty hard. Even the links we share about stuff that we’re passionate about tends to be stuff that tries to make us look good. Check out this TechCrunch article that may as well be titled the hypocrisy of our use of the Internet, but is actually titled “Sex is more popular than Jesus on Google” (for some depressing confirmation – try going to google and watching the autocomplete results for “I’m 10 and” and then adding a number until you get to your 50s, 60s, or 70s…).

The TechCrunch article features this series of snippets from a presentation the guy who made buzzfeed (Jonah Peretti) gave at a conference today.

When you look at google searches, he says perhaps unsurprisingly, “sex is more popular than Jesus on google.” Compare the search terms “diet pills” and “Arab spring,” diet pills win. Obviously, this isn’t what Larry and Sergey had in mind when they started Google.

We use Google to search for secret things, to investigate what other people are saying about our deepest darkest secrets, interests and curiosities. Google Image search is filled with pictures of pets doing hilarious things, while Google search serves up results on the great ocean of porn out there on the Web.

Facebook, on the other hand, is a projection of our social relationships and behavior. Together, they generally represent and are a metaphor for the two ways we use the Internet. On Facebook, the same person who is looking at stories involving nude pics, is also looking at and sharing inspiring stories about victims overcoming disabilities and so on, along with politically-motivated stories.

My goal for the next little while is to practice something like the 80/20 rule – where 80 percent of the stuff I post isn’t about me and how great my coffee life is – but about how thankful I am for Jesus, and how thankful I am for other people. And the other 20 percent of stuff is authentically me – not the curated me. I’ll try to be interesting, and not just reflect on my toast (unless it’s a really cool instagram shot of my toast. No wait. That’s doing it again).

Facebook is changing. Again.

The newsfeed is getting more compelling. It’s getting a facelift. The dross is being cut, and that mostly means that pages will suffer because people’s profiles will trump them. Very few people (I’d say “nobody”) join Facebook because they want to follow brands.

Fresh Feeds

Such is the way of Facebook.

They have no business model if they can’t entice people to spend money on advertising, and if they can’t keep users interested and on the site. They’re already losing out to other sites because they’re a little more boring than your average social media platform.

The key to success on Facebook is being interesting. Getting people talking about your brand.

Facebook has this thing called “EdgeRank” – it’s an algorithm they use to decide what gets into newsfeeds and what gets edited out. You’ll see stuff you want to see because Facebook tracks who you interact with, and tracks what other people are interacting with. This doesn’t seem to be changing in the new newsfeed – pictures, check-ins, and video get interacted with (shared, liked, and commented on) more than text. The changes are emphasising what is already popular.

This means, if you’re running a page, there’s more value in multimedia content than text updates.

But the key for pages is as it always has been – producing good content.

I feel like I’ve said this all before. Because I have.

What do these changes mean for your church?

We’ve been thinking about how we use social media as a church as part of thinking about how we use the web. Here’s our Facebook page.

We’re interested in sharing stories, and sharing this sort of multimedia content – at the moment, we’re especially interested in sharing videos.

The key, as far as I’m concerned, to succeeding on social media – and in most PR – is getting other people endorsing your product, talking about you, and pushing your agenda. I’m convinced almost nobody listens to anything that sounds “corporate” or like advertising. But people do listen to other people. Especially other people they trust. The real power and value of social media is in people talking about and sharing things.

Our strategy is to get other people sharing the content we’re created. People who are bought into the idea of using Facebook for Jesus.

These changes mean this is even more important than ever. Because as a page you need people who come to your page, without being hooked, in order to share the content you’re producing.

It works. We’re in pretty early days of our strategy of asking people to share our content (offline as well as online), and it seems to be working. Here are some stats from recent posts on our church page. We were starting from a relatively low base in terms of sharing and views per post, and we have less Facebook likers than we’d like.

On the 31st of December – our last post for last year – a link to our podcast (coincidentally, one I preached) scored 152 “organic” views on Facebook – that’s 152 views where the link made it into the newsfeed of people who already like the page, or where people came to the page.

A month later, on the 30th of January, we posted a promo poster thing to announce the launch of our new 4:30 service, it was shared 10 times, but only liked twice – it scored 141 organic views, and 4 “viral views” – where people saw it beyond the “organic” process, because it showed up in their newsfeed when a friend shared it.

We posted another post card type picture for our big term 1 teaching series “Got Questions” – it was shared 37 times, liked 10 times, but was only seen by 213 people.

We started sharing our vodcast instead of a podcast – and the numbers began a steady increase. A video of our podcast on Hell was viewed 503 times, 356 of those times were “viral”…

A video post featuring a friend of mine from our church wondering if the Bible was anti-gay was shared by 8 people and scored 684 “viral” views. Then, last week, a young woman from our church anonymously shared her testimony as a story on our page, which was shared 6 times and scored 50+ likes and was seen by 1500 “viral” viewers, and 300 organic viewers.

In the same time this was happening – a business I do some social media consulting for spent $200 on advertising on Facebook to reach about 21,000 people a day during the 6 day campaign, and increase likes on the page by 145 people (in a targeted demographic based on a location).

We could start paying for advertising for church – but because I’m a PR type not an advertising type – I’m biased towards not paying and trying to get people talking about our product – the good news about Jesus. I think this fits with our message too. It’s a person-driven message and anybody who becomes a follower of Jesus has their own story of transformation to share. That covers our “content”…

One of the other big markers for communicators/advertisers is the ability to “convert” messages into results. A “conversion” for us, online, is getting someone to church in the real world, or seeing someone come to know Jesus. When it comes to conversations with our friends - the real power of social media rests in the ability of Christians to engage in gospel conversation online that they take offline.

I think our non-paid model is a good long term strategy. It’s a better fit with who we are and what we’re on about.

Getting people to like and share our content has seen our reach on Facebook increase by a multiple of seven. The only way Facebook is going to work for your page – if you’re not going to pay to promote it – in the long term is by encouraging real people to share your content and to discuss it with each other on social media.

If your social media isn’t “social” you’re doing it wrong.

We have a pretty great story to tell. And telling real stories of real transformation – especially our own stories of transformation, offered by Jesus – like the story the girl from Creek Road shared – is something that can work in just about any platform. Social media or otherwise.

The Facebook newsfeed changes mean we need to think about how we’re sharing our message – the media types we use – so pictures and images are in, and text is mostly out. But the method and content is the same – we’re ambassadors for Jesus sharing the good news about what he means for us and can mean for others.

2 Cor 5:17 Therefore, if anyone is in Christ, the new creation has come: The old has gone, the new is here! 18 All this is from God, who reconciled us to himself through Christ and gave us the ministry of reconciliation: 19 that God was reconciling the world to himself in Christ, not counting people’s sins against them. And he has committed to us the message of reconciliation. 20 We are therefore Christ’s ambassadors, as though God were making his appeal through us. We implore you on Christ’s behalf: Be reconciled to God. 21 God made him who had no sin to be sin for us, so that in him we might become the righteousness of God.”

Faux-spiritual fauxtivation is the new black on Instagram. I’ve always fancied myself a hallmarkesque writer of vaguely convincing half truths – and lets face it, that’s what passes for truth these days. So I’ve launched an experiment that is part seeing how gullible the internet is, part fun, part outlet for my cynicism.

benspiration

Will you join me? Will you be #benspired?

You can get your regular dose of #benspiration, or contribute, at the Facebook page, the instagram hashtag #benspiration, or you can follow @benspiration on instagram.

benspiration 2

When I get sick of it I’ll do a bit of a breakdown on what sort of pictures and quotes were the most popular and what that says about the instagram generation. Maybe. Or maybe I’ll be so benspired I’ll start believing the hype.

Nothing.

These recent changes to the newsfeed algorithm “EdgeRank” are bad if you’re a business that isn’t committed to engaging people via Facebook, but just wants all your fans to see every inane thing you have to say.

thumbs down

Image Credit: I turned the pic from this page “upside down”

Facebook has controversially made pages less prominent in people’s newsfeeds – but other than page admins, is anybody really bothered by this?

Who likes pages on Facebook to hear from them regularly?

And if you do, the honus is on you to keep engaging with the page. If you run a page – you can still pay to promote your posts. But that’s dangerous – because, as a commenter on that post points out – people will disconnect from your page if you serve up content they don’t care about. Facebook is even going to introduce a “pages only” newsfeed. I’ll probably use it occasionally, but I doubt many other people will…

Content publishers and Football teams (well, their owners) are up in arms. Because apparently Facebook owes them something. There’s a rule about this – if you’re not paying, you’re the product. Not the customer. Facebook doesn’t owe you anything – and its job is to give users relevant content, that they want to see, to keep them engaged addicted.

Look. It’s hard if you’re a small business owner, or a big business owner – and Facebook changes the rules. And it’d be great to get a platform on the web for free. But that’s not how life works.

You’ve got three choices if you want your stuff in people’s feeds – pay for it, post good stuff that gets shared naturally, or game the system. You can pay for ads. You can pay to promote your posts. You can produce things that people will share. Or you can produce a team of people who are committed to sharing your stuff.

If you’re a business wanting to get noticed on Facebook, then be noticeable  Naturally. You might have poured resources into getting fans – but what sort of relationship do you pay to start, but not invest in maintaining? That’s not how friendship works – and it’s not how developing brand loyalty works.

Yes. Facebook is turning down the reach of your page. Because you’re boring. Produce good content. See what happens. If people want to visit your page, they will. And they can add it to their interests. But Facebook is just doing it’s job. So stop whining.

These Changes and your Church Page

But what does all this mean for churches on Facebook?

Nothing.

No really. Nothing.

It’s slightly different if you’ve got a business page, where you have to win people to your brand so that they’ll talk about you, and don’t have a ready made team of people who should be thinking of themselves as ambassadors for the Gospel (2 Cor 5:20), which I’d suggest means living the Gospel out on Facebook. The gospel is built for virality. It’s built to be shared. It’s good news. It’s what social media is made for…

I’ve no doubt getting your congregation to habitually use Facebook to promote the Gospel and your is something that takes a bit of a sustained effort and creativity. But it’ll be worth it. This requires a rethink about who your page is for. It’s not for your church – it’s for your visitors.

If you think your Facebook page is the best way for you to communicate with your members – you’re doing it wrong. Get a Group. 

Facebook pages are for outsiders. Not insiders. People barely ever come back to a page after liking it. That’s reality. They’re liking it because they’ve landed on it – they’ve either been pulled there by something you’ve done, an ad they’ve clicked, or something someone has shared, or better yet – because they’ve landed in town and they’re searching for a church.

The content on your Facebook page should be aimed at helping people connect to Jesus, via your church, in the real world. Or for equipping your ambassadors – your congregation – with good stuff to share with their friends so that they can connect to Jesus, via your church, in the real world. The Gospel, and the church, are real world deals – not something to click around online. But providing stuff to click around, so that people can get a sense for how your church works, is pretty vital for the primary visitor to your page – the newcomer.

I’m rethinking the way we do this stuff at Creek Road, and I’m nowhere near settled on a working model, nor does our page do the stuff I’m advocating here – this is my thinking out loud, but my e-friend Steve Fogg, who’s the Comms genius at Crossway in Melbourne, has been posting some good stuff on boosting engagement on his page lately (and this list of tips for church leaders). He also suggests promoting posts as a good way for churches to deal with the EdgeRank changes, but I think there’s a better way.

Stop thinking that your Facebook page is an extension of your community, where community stuff happens – there are better tools for that, a Facebook Group, or something like The City. And start thinking of it as an extension of your mission.

Here’s some tips.

  • Use it to share stories – about being part of your church, but ultimately about being a follower of Jesus.
  • Use pictures as wall posts. They rank better, and people share them and like them more frequently.
  • Post engaging content that challenges people. Preferably with the message of the gospel, not your spelling, or your emphasis on silly things.
  • Make it about people. Help people see themselves in your church on a Sunday.
  • Make it interesting. Make it informative. Give people as much information, as many photos, videos, events, and introductions to what’s going on as they’re prepared to click through while they think about coming to your church.
  • Share good content that people can share with your friends that promotes the gospel.
  • Be real. Make sure the church people read about on Facebook is the church they experience if they rock up on Sunday.

Warning – if the use of the word “penis” offends you, or the thought of natural bodily functions like “periods” – then don’t read on, though it’s probably too late.

A guy, of course it was a guy, complained to women’s hygiene product maker BodyForm on Facebook because their mystical picture of a happy period didn’t match the reality when he got a girlfriend. His post got more than 90,000 likes.

Here’s what he said:

“Hi , as a man I must ask why you have lied to us for all these years . As a child I watched your advertisements with interest as to how at this wonderful time of the month that the female gets to enjoy so many things ,I felt a little jealous. I mean bike riding , rollercoasters, dancing, parachuting, why couldn’t I get to enjoy this time of joy and ‘blue water’ and wings !! Dam my penis!! Then I got a girlfriend, was so happy and couldn’t wait for this joyous adventurous time of the month to happen …..you lied !! There was no joy , no extreme sports , no blue water spilling over wings and no rocking soundtrack oh no no no. Instead I had to fight against every male urge I had to resist screaming wooaaahhhhh bodddyyyyyyfooorrrmmm bodyformed for youuuuuuu as my lady changed from the loving , gentle, normal skin coloured lady to the little girl from the exorcist with added venom and extra 360 degree head spin. Thanks for setting me up for a fall bodyform , you crafty bugger”

Body Form responded.

We loved Richard’s wicked sense of humour. We are always grateful for input from our users, but his comment was particularly poignant. If Facebook had a “love” button, we’d have clicked it. But it doesn’t. So we’ve made Richard a video instead. Unfortunately Bodyform doesn’t have a CEO. But if it did she’d be called Caroline Williams. And she’d say this.

The advertising company behind the this move, Carat, has explained their rationale…

“Yulia Kretova, brand controller for Bodyform said in a statement: “We found Richard’s post very amusing and wanted to continue the positive dialogue around periods that this generated. Working with the brand for five years, breaking down the taboo around Bodyform and periods has always been a challenge, and I hope that we have started to address this. Carat has created an original and uniquely personalized response, brilliantly PR-ed by Myriad, allowing Bodyform to quickly engage in consumer conversations in a meaningful way.””

It’s no secret that social media requires respond to criticism with personality – it’s much easier to do this when the criticism is humourous, because everybody wins – the guy who posted the initial complaint gets some attention and a brief moment of internet celebrity, the company comes off showing a human side, and we all get a laugh. Everybody wins.

It’s harder when the criticism is serious and substantial. Getting tone right is important – you don’t want to mock the people who are concerned about a big issue. And it pays to have developed a voice and personality for your online presence before you get hit with a big complaint, so that people can see you’re being consistent and authentic with your brand, and your dealings with customers, not fake.

Body Form smashed this one out of the park, it gives them something to build on, like Old Spice a few years back.

Probably the most helpful thing I’ve read on developing and maintaining a social media personality is the book Likeable, which I reviewed here, and another book, called Platform: Get Noticed in a Noisy World, by Michael Hyatt – that I’ve been meaning to review for a while. This is useful stuff when it comes to responding as a brand, and interacting with people in a way that wins them, and others, to your cause.

But it doesn’t really help when the criticism is nasty, personal, or just down right wrong. All of these are frustrating. All of them happen on the internet with alarming regularity that leaves you despairing about the corporate human intellect. Treating people like they’re dumb, or responding in kind, is a pretty quick way to lose friends and alienate everybody.

This got me thinking about how I deal with criticism. I’ve been struggling with this in recent days – particularly some of the comments here, but I’ve been struggling with it for much longer – because I’m a creature of pride, with a quick tongue (and fingers, when it comes to typing).

It’s easy to talk about dealing with criticism well online – in my experience it’s incredibly difficult to do, especially when you feel like you’ve been involved in the criticism personally. I tend to write passive aggressive posts here, and try to respond to comments in a gentle way while gritting my teeth and wanting to reach through the screen and throttle the person who has dared to attack me, sometimes the anger and hurt comes through – but this is not the way. Responding with actual love and concern for the person you’re responding to is a better way.

I should keep these Proverbs in mind when I’m responding to people:

A gentle answer turns away wrath, but a harsh word stirs up anger – Proverbs 15:1

A hot-tempered man stirs up dissension, but a patient man calms a quarrel- Proverbs 15:18

This bit from James 1…

19My dear brothers, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry, 20for man’s anger does not bring about the righteous life that God desires.”

And this great bit from Romans 12…

14 Bless those who persecute you; bless and do not curse. 15 Rejoice with those who rejoice; mourn with those who mourn. 16 Live in harmony with one another. Do not be proud, but be willing to associate with people of low position. Do not be conceited.

17 Do not repay anyone evil for evil. Be careful to do what is right in the eyes of everyone. 18 If it is possible, as far as it depends on you, live at peace with everyone. 19 Do not take revenge, my dear friends, but leave room for God’s wrath, for it is written: “It is mine to avenge; I will repay,” says the Lord. 20 On the contrary:

“If your enemy is hungry, feed him;
if he is thirsty, give him something to drink.
In doing this, you will heap burning coals on his head.”
21 Do not be overcome by evil, but overcome evil with good.

I’ve got to admit – part of me enjoys the idea that by responding in love you make the person who is attacking you feel uncomfortable, and in some way you’ve got to imagine the guy who wrote that post to Bodyform, while enjoying the response, feeling a little uncomfortable with both the attention he received, and the amount of effort the company went to to respond to his joke.

But the ultimate way to respond to criticism, joke or otherwise, is modelled by Jesus while he’s on the cross. Beside criminals – being taunted, having his clothes gambled for, dying (Luke 23:34).

“Father, forgive them, for they do not know what they are doing.”

I wish I was better at that.

I use “hacking” here in the loosest possible sense to describe the not particularly funny thing people do when you leave your computer, phone, or tablet unattended and they take liberties with your Facebook status.

It was probably funny once. And it’s funniest when it involves toilet humour. But now it’s old. And now, better still, this video is circulating and people are becoming aware that the best revenge for this Facebook misdemeanour is a totally disproportionate response.

This guy learned his lesson (there’s some bad language in this video).


 

Smart Business, Social Business is the most technical of the three books I read during our holiday. It’s not for everybody. Where the other two were “vibe” based, and supplied principles, this is stats and numbers driven. Where the other two were conversational in tone, this is didactic, and assumes a degree of familiarity with some business and marketing terminology.

Out of the 85 percent of people who want companies to be present in social media:

  • 34 percent want companies to actively interact with them.
  • 51 percent want companies to interact with them as needed or by request.
  • 8 percent think companies should be only passively involved in social media.
  • 7 percent think companies shouldn’t be involved at all.

The data is clear. Consumers want to have conversations with companies they care about. They don’t want to engage with corporate entities or logos, either—they want real, live human interaction and two-way dialogue with employees. And this can only be achieved with another person.

“One of the worst things any company can do is create a thriving community and then abandon it. Unfortunately, this happens all too often. Before launching new communities, Facebook fan pages, and Twitter profiles, a company must get a firm commitment from everyone involved to continuously engage in these channels. Otherwise, the company will surely be at the center of criticism and will probably be featured in a Harvard Business Review case study titled “What Not to Do in Social Media.””

“An advocate is a customer who talks about a product, service, or brand without being asked to. These customers may or may not be influential in social media, but that doesn’t stop them from talking about the brand and telling others about it.”

There’s some interesting stuff on the cash value of social media followers…

“In 2010, social media marketing firm Vitrue determined that the average value of a Facebook fan is about $3.60 in equivalent media each year. The firm calculated this using a wide range of clients and their 45 million aggregate fans before arriving at the $3.60 annual valuation. A couple of assumptions Vitrue makes up front are that each status update posted by the company generates an average of one new impression for each fan. It also assumes that the brand is posting two updates per day. Finally, Vitrue placed a value on each impression by assigning a $5 CPM, which translates to $300,000 in earned media per month, or $3.6 million annually, for a fan page with 1 million fans. The mathematical equation follows: 1M impressions × 2 posts × 30 days = 60M impressions 60M impressions / 1,000 × $5 CPM = $300,000 $300,000 × 12 months = $3.6M $3.6M / 1M fans = $3.60 The one flaw in this equation is that the $3.60 valuation heavily relies on the fact that the company needs to post an average of 730 status updates a year to reach that $3.60 value per fan. That’s just less than two posts per day, which is extremely high; sometimes overengagement can appear to be spam and can result in a loss of fans.”

And a bit on the amplification that social media platforms allow…

“For example, assume that company A has 1,000 Twitter followers. Every time it shares a piece of content, its potential reach is 1,000. Of course, this number will naturally grow as the company acquires more followers. The reach of the messages will increase exponentially as more followers retweet the message. If one of the company’s tweets gets retweeted 10 times and each of those followers has 1,000 followers, the total reach of that branded message would be the following: 1 tweet × 1,000 followers = 1,000 10 retweets × 1,000 followers = 10,000 1,000 + 10,000 = 11,000 total reach An engaged community that finds value in content that is shared on Twitter is likely to share that content with its own microcommunities.”

The plan this book advocates is fairly similar to that presented by Likeable Social Media.

  • Create social media policies that address employees’ behavior when engaging online.
  • Train employees on how to blog, use Twitter, and be conversational when interacting in the community.
  • Develop a metrics model to measure the effectiveness of employee engagement on the social web.
  • Find and engage with online influencers and the communities where they spend their time

The first two steps are pretty much described by Likeable. The strength of Smart Business is the emphasis it places on listening to what people are saying online – you can join all sorts of conversations by monitoring when people on Twitter are talking about relevant issues, and even what people in your area are talking about with a tool like Nearby Tweets.

Part of doing social media well online is understanding how people behave online, and what sort of people you want to “empower” or build systems around. The book divvies up people according to how they use the net.

  • Creators—Create and publish content on blogs, Twitter, and YouTube.
  • Critics—Post ratings and reviews on websites such as ePinions, Yelp, and CNET. These users also comment on various blogs and wikis and contribute to online forums.
  • Collectors—Collect content in the form of tags and RSS feeds. They also vote for content on websites such as Digg.com.
  • Joiners—Join social networks but might not necessarily create or interact with any content.
  • Spectators—Only consume content. They read blogs, watch videos, read customer reviews, and listen to podcasts.
  • Inactives—Don’t create or consume any social content whatsoever.

The book also advocates finding advocates who will do the talking about your business for you – or, in the case of ministry, will use the channels you create to share the gospel (and stuff about your church) with their friends.

“Whatever the reason, advocates are vocal, passionate, and unafraid to praise the brand (both online and offline). In some cases, advocates even defend the brand against criticism and negative feedback. And even though they might not have hundreds of Twitter followers, Facebook fans, or RSS subscribers, the conversation with advocates about the brand is always authentic. Why? Because they’re being real and aren’t trying to impress anyone.”

You’d hope that comes with the territory of being part of a church – that should involve a significant level of personal investment.

Like every social media textbook everywhere, Smart Business relies on the premise that content is king – and that producing engaging content is fundamental to any social media success. It makes a distinction between proactive and reactive content (this distinction pretty much applies to all forms of consumer/public relations).

“Proactive content considers all outbound engagement and includes the sharing and distribution of brand-related messages on corporate blogs, Twitter, Facebook, YouTube, and other owned media properties. Proactive content can include product- or company-related announcements, industry perspectives, contest management, and other promotions…” 

Proactive content gives you the opportunity to plan. This is something we do at Creek Road, because the service, not just the sermon, is defined by the big idea of the passage, we are starting to think about how we build the big idea, questions, and application, into our use of social media. This little snippet from the book is particularly useful.

“Some companies create just weekly or biweekly editorial calendars. However, it’s good practice to also maintain a six-month thematic calendar that documents and includes upcoming events, holidays, product launches, and other topics of interest to customers.”

Reactive stuff relies on having that carefully defined voice, and being quick to engage with criticism – preferably in a winsome way. It’s also worth reacting quickly to positives too, there are some great case studies in these books where encouraging and affirming people who have taken the time to engage with your product has worked to boost the good vibes involved as the interactions spread through people’s networks…

“Reactive content happens as a result of listening to conversations on the social web and responding when relevant. It can certainly include responding to comments on corporate blogs, Twitter, and Facebook, but it can also entail leaving comments on third-party blog posts.”

Here’s a “slideshare” that goes along with the premise of the book.

The author, Michael Brito, writes a blog, and you can also follow him on Twitter. He’s also produced an infographic that might help you think about the web.

This book was harder going than the other two books, but it was pretty useful, especially as a companion piece providing some of the technical background and research to support the conclusions the other books assume.