The Gervais Principle

Office cul­ture is best under­stood through the lens of pop­u­lar cul­ture. That’s why Office Space and Dil­bert are so popular.

The Office is another one of those sem­i­nal “texts”* on office life.

A blog­ger named Venkatesh Rao has combed through the Office and diluted from it a new “prin­ci­ple” to super­sede the Dil­bert Prin­ci­ple when it comes to our under­stand­ing of office life.

He breaks office employ­ees down into three cat­e­gories — the sociopath, the clue­less, and the loser.

Below is an extended quote from his first post. He fol­lowed it up with a sec­ond. Check them out.

The Ger­vais Prin­ci­ple is this:

Sociopaths, in their own best inter­ests, know­ingly pro­mote over-performing losers into middle-management, groom under-performing losers into sociopaths, and leave the aver­age bare-minimum-effort losers to fend for themselves.

The Ger­vais prin­ci­ple dif­fers from the Peter Prin­ci­ple, which it super­fi­cially resem­bles. The Peter Prin­ci­ple states that all peo­ple are pro­moted to the level of their incom­pe­tence. It is based on the assump­tion that future pro­mo­tions are based on past per­for­mance. The Peter Prin­ci­ple is wrong for the sim­ple rea­son that exec­u­tives aren’t that stu­pid, and because there isn’t that much room in an upward-narrowing pyra­mid. They know what it takes for a pro­mo­tion can­di­date to per­form at the “to” level. So if they are pro­mot­ing peo­ple beyond their com­pe­tence any­way, under con­di­tions of oppor­tu­nity scarcity, there must be a good reason.

Scott Adams, see­ing a dif­fer­ent flaw in the Peter Prin­ci­ple, pro­posed the Dil­bert Prin­ci­ple: that com­pa­nies tend to sys­tem­at­i­cally pro­mote their least-competent employ­ees to mid­dle man­age­ment to limit the dam­age they can do. This again is untrue. The Ger­vais prin­ci­ple pre­dicts the exact oppo­site: that the most com­pe­tent ones will be pro­moted to mid­dle man­age­ment. Michael Scott was a star sales­man before he become a clue­less mid­dle man­ager. The least com­pe­tent employ­ees (but not all of them — only cer­tain enlight­ened incom­pe­tents) will be pro­moted not to mid­dle man­age­ment, but fast-tracked through to senior man­age­ment. To the sociopath level.

And in case you are won­der­ing, the unen­light­ened under-performers get fired.

*Because thanks to my arts degree (or QUT equiv­a­lent) I know that every­thing is a “text”…

  1. 1

    Some­one at the Guild­hall set an episode of the office to music as an opera, and it got done for Comic Relief — there’s a very funny clip from the BBC show, with a bunch of my friends play­ing the char­ac­ters: http://www.youtube.com/watch?v=V1AnErj2WvU
    (It’s a good idea, but I’m not con­vinced the musi­cal lan­guage totally matches the text.. not really enough pace and the right tim­bre, but the writer is a stu­dent so let’s cut some slack!)


  2. 2

    just remem­bered there’s a video of the orig­i­nal per­for­mance at the Guild­hall, of the first part at least:[youtube 5aiPjm7UlFU http://www.youtube.com/watch?v=5aiPjm7UlFU youtube]
    The music of the first sec­tion is actu­ally really quite good — the prob­lem lies I think with text that’s not really lyrics. Same prob­lem that Previn had when he wasn’t allowed alter the text of Street­car named Desire to make lyrics.

    Sorry for the tangent.


  3. 3

    Also non related. This post gave me deja vu. Are you sure you haven’t posted this before?


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Eutychus was a young man who fell to his death because the Apostle Paul preached for too long (Acts 20). I've decided to canonise Eutychus and make him the patron saint of my dalliances around the Internet.

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