The art of wasting people’s time

David Thorne strikes again. With moderate success.

I like that he’s a bit of a Robin Hood. Fighting for the everyman. Taking on the corruption inherent in the system.

This time he had some overdue DVDs from Blockbuster.

Read the whole lot here

He poses a question you’ve no doubt wondered about for years – why are late fees so high…

I have checked pricing at the DVD Warehouse and the cost of replacing your lost movies with new ones is as follows:

Harold and Kumar Escape from Guantanamo Bay $7.95
Waterworld $4.95
Journey to the Centre of the Earth $9.95
Logan’s Run $12.95

This totals $35.80 so I would rather pay that than the $82 late fee. I have no idea why Logan’s Run is the most expensive of the four movies as it was definitely the worst. Have you seen it? I wouldn’t pay $12.95 for that. I would use the money to buy a good movie instead. Probably something with Steven Seagal in it. The entire premise comprised of living a utopian and carefree lifestyle with only three drawbacks – wearing seventies jumpsuits, living in what looks like a giant shopping centre and not being allowed to live past thirty. This would seem logical though as I would not want a bunch of old people hanging around complaining about their arthritis while I am trying to relax at the shopping centre in my jumpsuit trying not to think about the computer crashing.


Anika Q says:

There are reasons for late fees to be as high as they are. For instance, there's a sort of socialism that goes on. Sure, those un-returned movies don't cost as much as their fees. However, some others (new releases or video games for example) would.

Secondly, she's right – not being able to lend out the movies is a real pain. It's irritates other customers and can harm the reputation of the store if someone has to wait 5 + weeks to rent out a movie while the store fights with the recalcitrant borrower to get it back. On a related point, it wastes the valuable time of staff to have to chase things up.

And even if no-one wants specifically and particularly wants the video, it's nice to have it there for the sake of browsers.

But David Thorne is hard to dislike.