Tag: big tech

Dear Facebook. Please un-kill Bill.

It’s fair to say that I’m not on Bill Muehlenberg’s Christmas Card list (and nor is he on mine)…

In fact, in the past, Bill described me as a “spineless wonder” and my writing as “mainly all waffle, bubble and froth,” where I “foolishly run with all the sorts of things which we expect the homosexual militants and atheists to say,” also calling me things like a “craven, carnal, men-pleasing shepherd” (in case you’re wondering if he’s actually talking about me here, he provides a link in the comments when pressed on what sort of pieces raised his ire).

So, you might expect me to take great delight — schadenfreude even — from Bill’s removal from Facebook for violating its terms of service. But I don’t.

I do find Big Tech, or woke capitalism’s, activist streak problematic.

I don’t like cancel culture.

I don’t think silencing loud and potentially damaging voices like Bill’s actually serves the human project — the pursuit of truth.

I believe we should be contending for truth; that truth should be made public, and that part of the pursuit of truth requires airing views that fall outside an acceptable status quo and that should be debated (publicly).

The idea that ideas and even criticism of a status quo should be limited or restricted because of the damage those words might do does seem like a fast path to totalitarianism.

Though my friends on the left find the spectre of ‘cancel culture’ raised by the right problematic (especially with Bill’s inevitable comparisons to Hitler and Stalin), and will no doubt point out the paradox of tolerance, and that speech has consequences and private media companies do not have an obligation to host Bill’s bigotry — and though I agree with them that virtuous speech is costly, not free — the ability for ideas to be fully and frankly exchanged seems fundamental to our shared pursuit of truth and goodness.

Facebook is not the ‘public square’ — it is a private square, and yet, almost every example of a ‘public square’ has been privatised thanks to late modern capitalism and the digital age.

If Big Tech, and the broader woke capitalist agenda have landed on the objective, capital T, truth — then ideas that criticise such truth should not be a threat, but a chance for that truth to be demonstrated in conflict. It seems more likely that capitalism (or these media corporations) has simply harnessed a series of social agendas and the challenges to this orthodoxy threatens to undermine their money and power.

Bill said:

This is all part of the censorship and leftist tyranny that Tech Giants with near-monopoly powers like Facebook operate with.

And as I have often written about before, most of the other groups are just as bad, be it YouTube or Twitter or even online booksellers like Amazon. They are all singing from the same hardcore leftist song sheet, and conservatives and Christians really are not wanted.

Woke capitalism isn’t a ‘lefty’ agenda out to get us, singing from a lefty songbook; it’s a capitalist agenda out to make as much money, by creating as much power, as possible. Here’s a piece from The Atlantic that outlines the “iron law of woke capitalism,” a development of what was the “iron law of institutions” — that claimed that senior individuals in institutions would inevitably act to preserve their own power, rather than the institution, the piece titled “How Capitalism Drives Cancel Culture” is worth a read beyond just this paragraph.

That self-preservation instinct also operates when private companies—institutions built on maximizing shareholder value, or other capitalist principles—struggle to acclimatize to life in a world where many consumers vocally support social-justice causes. Progressive values are now a powerful branding tool.

But that is, by and large, all they are. And that leads to what I call the “iron law of woke capitalism”: Brands will gravitate toward low-cost, high-noise signals as a substitute for genuine reform, to ensure their survival.

Ross Douhat, who described woke capitalism in a piece for the NY Times, said the problem with this new corporate strategy is that “it encourages cultural conservatives in their feeling of general besiegement, their sense that all the major institutions of American life, corporate as well as intellectual and cultural, are arrayed against their mores and values and traditions.” It’s not that these corporations are left-aligned by conviction, it’s a corporate strategy.

These companies (and their founders) will act in their own self-interest and serve us, the consumer up, with whatever they think protects that self interest; it’s commercial pressure that shelved Israel Folau, not ideological pressure (which is why Qantas will partner with Emirates, from the UAE, where homosexuality is illegal, but not with a footballer whose performance threatens their bottom line).

When it comes to these big tech companies, the real threat they pose isn’t in what they choose to censor as part of a political agenda, but how they commodify our attention and relationships — and us — and the way they manipulate us and our social interactions not from a political agenda but in the pursuit of their golden god. In his stunning piece Worshipping the Electronic Image, Chris Hedges wrote about this risk:

“Those who seek to communicate outside of digital structures to question or challenge the dominant narrative, to deal in ambiguity and nuance, to have discussions rooted in verifiable fact and historical context, are becoming incomprehensible to most of modern society. As soon as they employ a language that is not grounded in the dominant clichés and stereotypes, they are not understood. Television, computers and smartphones have addicted a generation and conditioned it to talk and think in the irrational, incoherent baby talk it is fed day after day. This cultural, historical, economic and social illiteracy delights the ruling elites who design, manage and profit from these sophisticated systems of social control. Armed with our personal data and with knowledge of our proclivities, habits and desires, they adeptly manipulate us as consumers and citizens to accelerate their amassing of wealth and consolidation of power.”

It’s not the political elites pushing a lefty agenda I’m particularly worried about here, it’s that our ability to engage in discourse and the pursuit of truth is manipulated by corporate agendas who operate from utter self interest, censoring views that might cost them a dollar or two and claiming that the censorship is motivated by protecting the vulnerable.

Hedges provides a solution to the breakdown of the public square.

Intellectual historian Perry Miller in his essay “The Duty of Mind in a Civilization of Machines” calls us to build counterweights to communication technology in order “to resist the paralyzing effects upon the intellect of the looming nihilism” that defines the era. In short, the more we turn off our screens and return to the world of print, the more we seek out the transformative power of art and culture, the more we re-establish genuine relationships, conducted face-to-face rather than through a screen, the more we use knowledge to understand and put the world around us in context, the more we will be able to protect ourselves from the digital dystopia.

This isn’t to say that Bill should be happy not to be on Facebook anymore, and to have the opportunity to build real world relationships (though it might do him good not to be, and public discourse good if more of us were having discussions elsewhere) — but rather, that, in his anger, he’s tilting at the wrong windmills. And maybe he should be calling for a decoupling of capitalism and public discourse, rather than left-wing politics.

That might not serve his narrative though — or his culture war. It might, however, help in the bigger and more pressing need — the shared pursuit of truth. That sort of pursuit requires voices being heard, not suppressed though — which is why we shouldn’t celebrate the power of big tech to mute the microphones of the uncivil voices. All revolutionary voices and ideas challenge civility and the status quo. By nature.

If we keep attacking Facebook, or other big tech companies, as though the ‘left agenda’ is the root cause of the problem, we’re missing the mark. The problem, perhaps, is that so many of the hard right are so embedded in capitalism that they can’t see how the problem is with the soil all that discourse — and life itself — is planted in… remember, when we talk about Facebook, we’re talking about a company that has monetised self interest built around algorithmically understanding and grabbing your attention, with a newsfeed philosophy expressed by Mark Zuckerberg’s theory that “a squirrel dying in front of your house may be more relevant to your interests right now than people dying in Africa.”

The problem with big tech companies deciding which views they want to connect to their worship of mammon is multi-faceted, it has knock on implications for all of us when they operate as mediators (or priests) for the sort of public imagery and religiosity that is acceptable.

Media platforms work best when they are hosting conversations that serve the pursuit of the common good; commercial media platforms are almost immediately distorted (though you don’t hear Bill and friends complaining about Sky News). These priestly mediating companies do provide a song sheet — but it’s not one that is designed to form us into lefties, but into consumers. Facebook is a giant advertising beast harvesting your data to sell you more things, and to sell you to more companies.

Call me old fashioned, but I prefer a public square that is free from the manipulative power of the market — such a square is probably an ideal that has never actually existed; even the literal public squares of old were formed by physical architecture (including statues and temples) that articulated and shaped a ‘social imaginary’ — providing a coherent worldview that would ground dialogue between parties who disagreed on small things but agreed on the foundational vision of the world. Our physical public squares are as bombarded with imagery and noise (like outdoor advertising, branded buildings, and pop up marketing events) as the old ones, so the answer to this very modern dilemma is not just to start holding discussions (or protest groups at ten paces) on village greens.

I (also) fear that pushing people out of public squares — whether online or in the real world — forces them into ghettos and echo chambers (Facebook’s algorithms do just this too, which is doubly concerning). This is why religious freedom is something the government should take an interest in, because ‘banning’ a religion (or even shadow banning it, to use some social media terminology for a ‘soft power’ ban) doesn’t stop people holding such beliefs, it stops people publicly holding problematic beliefs and sends them into these ghettos with a victim narrative. It’s a path to radicalisation.

Ask yourself if Bill will be more or less radical without Facebook’s terms of service looking over his shoulder (though, let’s face it, Bill’s not the kind of person who moderates his language for the sake of others or because of platform ‘rules’ anyway)? Ask yourself if he’s going to do more or less harm without a wider market offering pushback on his views.

I worry, too, that cancellation is a form of martyrdom in the culture wars — that it actually takes Bill’s views too seriously, and means he now joins his account to a litany of complaints from those who are simultaneously perpetually angry at the victim narratives they see driving society into the pits while taking every opportunity to position themselves as victims.

And look, I will say that I find it fascinating that those who call out against cancel culture the loudest — whether that’s the leader of a political movement with the slogan “truth made public” who censors voices critical of their positions on their own platforms (like a Facebook page — and, in an update, I’m not just not able to comment on Marty’s page now, but unable to view it while logged in… I’m actually blocked, and the featured image on this page is what I get when I try to visit), or the editor of an online publication that publishes regular screeds against cancel culture are the keenest to cancel voices who are critical of their positions not only on platforms they control, not just via blocking, but also by writing to church denominations seeking to have church employees who are critical of their positions defrocked and/or disciplined, while simultaneously threatening court action. The same outlet is happy to post Bill’s opinions on his cancellation with no sense of irony.

So Facebook, please un-kill Bill. Even if there’s no dollar in it. At least he’s more interesting to some of us than a dead squirrel. Just.