Author: Nathan Campbell

Nathan runs St Eutychus. He loves Jesus. His wife. His daughter. His son. His other daughter. His dog. Coffee. And the Internet. He is the pastor of City South Presbyterian Church, a church in Brisbane, a graduate of Queensland Theological College (M. Div) and the Queensland University of Technology (B. Journ). He spent a significant portion of his pre-ministry-as-a-full-time-job life working in Public Relations, and now loves promoting Jesus in Brisbane and online. He can't believe how great it is that people pay him to talk and think about Jesus. If you'd like to support his writing financially you can do that by giving to his church.

It’s beginning to sound a bit like Christmas…

Argh. Tim Allen is on my TV. He’s not Santa yet – but the transition from Grinch to all round good guy is beginning. It’s almost enough to send me in the opposite direction.

Anyway. Here’s a nice little Christmas tune, from Pentatonix, that five piece a cappella group who did that Gotye cover.

They’ve got a Christmas Carols album out on iTunes. Exciting if you like that sort of stuff. I guess. And certainly better than Tim Allen.

10 timeless tips for excellent communication from Cicero

Back in ancient Rome there wasn’t “PR” or “Marketing” or “social media” but there was a “public square” and there was “communication” and there most certainly was “persuasion” and “propaganda” – and it largely depended on rhetoric, and oratory, and the type of oratory most highly prized was eloquence.

Cicero was a bit of an expert on eloquence, and oratory. Not only did he publish a bunch of material on how to speak, and be eloquent, other famous people like Julius Caesar, dedicated their own published works on oratory to him. This makes him an ancient expert, somewhat anachronistically, on public relations, and communication. All you have to do is replace “Oratory” with “communication” and “eloquence” with “being good at communicating”…

cicero statue

Image Credit: Cicero Statue, The First Premise, Cicero

As I read through Cicero’s handbooks and other stuff for a bit of research, and for fun, I’m struck over and over again by how timeless his principles and advice are. His single-minded pursuit of oratory excellence, and thus, excellence in communication led him to study communication, and persuasion, from its earliest days as a science – to his present day, an approach we can probably learn from, even if we want to pretend everything of value has been invented in the last couple of generations (and even if we don’t – it’s worth seeing how timeless truth is).

He acknowledges that this pursuit is pretty difficult, because while there are some objective qualities of good oratory, and an objective essence of good communication – that all communication can be judged on, the actual act of communication is almost purely subjective.

“How then shall we strike out a general rule or model, when there are several manners, and each of them has a certain perfection of its own? But this difficulty has not deterred me from the undertaking; nor have I altered my opinion that in all things there is a something which comprehends the highest excellence of the kind, and which, though not generally discernible, is sufficiently conspicuous to him, who is skilled in the subject.”

Here are 10 things I think modern communicators can learn from Cicero, with some quotes (and if you hit the “read more” link after the list, there’s a bunch of quotes from his Cicero’s Brutus or History of Famous Orators, and The Orator).

It’s a pretty long post including the quotes – sorry if it all makes it into the RSS feed.

  1. Words are powerful. Especially when they’re well used.
    Words persuade people.

    This is the Eloquence that bends and sways the passions!—this the Eloquence that alarms or sooths them at her pleasure! This is the Eloquence that sometimes tears up all before it like a whirlwind; and, at other times, steals imperceptibly upon the senses, and probes to the bottom of the heart!

  2. Know what you’re trying to do when you communicate (move your audience to action or change their thinking).
    Good communication means thinking about who your audience is, and how you want to change them (or stop them changing).

    As, therefore, the two principal qualities required in an Orator, are to be neat and clear in stating the nature of his subject, and warm and forcible in moving the passions; and as he who fires and inflames his audience, will always effect more than he who can barely inform and amuse them” 
  3. Know your audience, and their expectations. Contextualise. Don’t bore people.
    Given these two points, the communicator should choose words that speak to their audience, so communication requires observation, education, thinking, and participating in life.

    “He, therefore, is the man of genuine Eloquence, who can adapt his language to what is most suitable to each. By doing this, he will be sure to say every thing as it ought to be said. He will neither speak drily upon copious subjects, nor without dignity and spirit upon things of importance; but his language will always be proportioned, and equal to his subject.”

  4. Be clear
    Use words and phrases people will understand, phrased as concisely as possible, but pay heed to convention and context, don’t be so clear you’re boring.

    …the simple and easy Speaker is remarkably dexterous and keen, and aiming at nothing but our information, makes every thing he discourses upon, rather clear and open than great and striking, and polishes it with the utmost neatness and accuracy.”

  5. Pay attention to the structure of your argument.
    Think about pace, rhythm, rhyme, and verve, but most importantly – how to structure your argument around your purpose.

    “For every cause can have but one natural introduction and conclusion; and all the other parts of it, like the members of an animal body, will best retain their proper strength and beauty, when they are regularly disposed and connected.”

  6. Be engaging.
    This means cleverly, or inventively, using new and exciting combinations of words designed to stir people, and using humour sometimes (carefully and originally).

    “This kind of Oratory will likewise be frequently enlivened by those turns of wit and pleasantry, which in Speaking have a much greater effect than is imagined. There are two sorts of them; the one consisting in smart sayings and quick repartees, and the other in what is called humour. Our Orator will make use of both;—of the latter in his narratives, to make them lively and entertaining;—and of the other, either in giving or retorting a stroke of ridicule.”

  7. Use familiar structures, concepts and tools, but change the words to paint new, clear, pictures.
    Sticking with what people know, and using it to change what they think, is a good strategy.

    “But in the use of metaphors, he will, perhaps, take greater liberties; because these are frequently introduced in conversation, not only by Gentlemen, but even by rustics, and peasants: for we often hear them say that the vine shoots out it’s buds, that the fields are thirsty, the corn lively, and the grain rich and flourishing. Such expressions, indeed, are rather bold: but the resemblance between the metaphor and the object is either remarkably obvious; or else, when the latter has no proper name to express it, the metaphor is so far from appearing to be laboured, that we seem to use it merely to explain our meaning.”

  8. Character, and personal substance, is important, bad character corrupts communication
    It’s not just the medium that is the message. You are the message too. Partly because in oratory you were the medium – in modern communication who you are is as important, if not more important, than what you say.

    “But (as I have before observed) I have been so much transported, not by the force of my genius, but by the real fervor of my heart, that I was unable to restrain myself: —and, indeed, no language will inflame the mind of the hearer, unless the Speaker himself first catches the ardor, and glows with the importance of his subject.”

  9. Communicating well is hard, successful communication achieves its purpose.
    While there are plenty of communication principles, it should be judged on its fruits – how well does what you’re communicating achieve its purpose?

    “The general merit of an Orator must and will be decided by the effects which his eloquence produces. For (in my opinion at least) there are three things which an Orator should be able to effect; viz. to inform his hearers, to please them, and to move their passions.”

  10. Practice, imitation, reading, and writing makes better, and if at first you don’t succeed, keep pursuing excellence.
    Communicating well is hard work. But it’s better to try to communicate well, and fail, than to simply communicate poorly.

    “It is but reasonable, however, that all those who covet what is excellent, and which cannot be acquired without the greatest application, should exert their utmost. But if any one is deficient in capacity, and destitute of that admirable force of genius which Nature bestows upon her favourites, or has been denied the advantages of a liberal education, let him make the progress he is able. For while we are driving to overtake the foremost, it is no disgrace to be found among the second class, or even the third…” 

If you want to read further, I’ve included the list again, with more supporting quotes from Cicero, below…

(more…)

What if you were not quite the last man on earth?

This made me laugh the three times I’ve watched it. So it must be funny. Right?

The Last Man On Earth from Peter Atencio on Vimeo.

Eyetracking and church websites

In my post on church websites the other day I mentioned that principles of page layout, and information architecture, from newspapers were still a good yardstick for web design. And there’s good data for this – because it’s possible to track how people read, or experience, websites using eye tracking.

The basic rule of thumb is that people pay the most attention to the top left of your page, and stay hooked as long as your content is good, and so long as they’re finding what they expect to find, where they expect to find it.

Eye tracking is a pretty cool, and reliable, measure of how people experience your website – and a good way to figure out if it’s doing what it should do, and if people are noticing what you want them to notice. Here’s a nice journal article from a Web Usability Journal that explains it. Here’s an article that provides a slightly more balanced view on its value than you’ll find from people spruiking its merits.

Eye tracking and Text

This is like a Bureau of Meteorology weather map – red and yellow represent places where people’s eyes lingered longest.


Image Credit: Yahoo Eye Tracking article

“Yahoo! eye-tracking studies reveal a general pattern to the way people browse webpages:
People scan the main sections of a page to determine what it’s about and whether they want to stay longer.
They make decisions about the page in as little as three seconds.
If they decide to stay, they pay the most attention to the content in the top part of the screen.
When people do decide to read a page, their eyes sweep horizontally from left to right, often focusing on a roughly triangular area in the upper-left corner of a webpage, or the upper-left corner of the webpage’s main block of content. But this pattern varies depending on a page’s layout and purpose. For example, a person’s eyes will move differently over a photo-heavy slideshow, a text-heavy blog, or a page with a two- or three-column layout.”

Jakob Nielsen is a web usability guru. His company put together a book on eyetracking, and found, like the Yahoo thing above suggests, that users tend to focus on the top half of a page to figure out if they’re going to stick with you – if you’re putting the important stuff at the bottom, you’re missing out.

This is true for pretty text heavy pages too – but why you’d have a text heavy page that isn’t a blog these days is beyond me…

 

They say readers tend to follow an F shaped pattern, something like this:

f_reading_pattern_eyetracking

They also found that people love information in bulleted lists.

Interestingly, on the scroll/above the fold front – people will scroll if you grab them with the stuff you feature “above the fold”

“The most basic rule of thumb is that for every site the user should be able to understand what your site is about by the information presented to them above the fold. If they have to scroll to even discover what the site is, its success is unlikely.”

Here’s another study on scrolling and “the fold.”

Eye Tracking and pictures

One of the interesting things Nielsen’s research found is that images can make or break a page – depending on how relevant they appear to the site’s content – so how much they relate to what people are looking for… Their research says:

  • Some types of pictures are completely ignored. This is typically the case for big feel-good images that are purely decorative.
  • Other types of pictures are treated as important content and scrutinized. Photos of products and real people (as opposed to stock photos of models) often fall into this category.

Here’s the application of the eye-tracking stuff to the first point…

users ignore stock photos of “generic people”:

facesignored

Nielsen suggests images work best when they carry information and aren’t generic (these guys say the same thing).

This is why I like the concept of an image slider featuring pictures that include descriptive captions/text within the image and clearly contribute something for your audience.

Another cool thing, this time from a Smashing Magazine list of usability facts, is the finding that people like pictures of people’s faces.

And, perhaps even cooler – we are guided by where people are looking…

eye tracking

There’s a study that demonstrates this

Eye Tracking and videos

I mentioned that we’re going to be putting a bit of effort into videos as part of the story based nature of our content, it’s worth having a read of this Nielsen post about how boring talking head videos are.

In this case, the blue bits that are overlapping the red stuff indicate the places people aren’t watching… the guy’s face draws the eye for a while, but the viewer’s attention wanders pretty quick smart. This is from a 24 second clip of a four minute video.

Heatmap from an eyetracking study

While some people are paying attention to what the face is doing, a lot of people are trying to figure out how to get away from that head as quickly as possible, checking out the other links and the video controls. There’s a nice little video of how the eye tracking software worked in this instance (or rather, where the viewers were looking) at the Nielsen article.

Nielsen has these useful tips for video:

“… the main guideline for producing website video is to keep it short. Typically, Web videos should be less than a minute long.

A related guideline is to avoid using video if the content doesn’t take advantage of the medium’s dynamic nature. This doesn’t mean incessant use of pans, zooms, and fades to add artificial movement. It does mean that it’s better to use video for things that move or otherwise work better on film than they would as a combination of photos and text.

Finally, recognize that Web users are easily distracted, and keep distracting elements out of the frame of your shots. If there’s a road sign in the video, for example, users will try to read it and will thus miss some of the main content.”

I featured a gallery of church websites in my last website post, some seem to be designed, either intuitively, or deliberately, with this sort of approach to content in mind. Here’s another church website, from Metro Church on the Gold Coast that seems to hit the eye tracking boxes, by not having too much content, and also uses video in a really nice way.
Metro Church

 

I love (robot) lamp

This is, I think, what the Pixar lamp would be like if it wasn’t just a short animation in the opening credit of Pixar movies. It’s pretty clever.

Pinokio from Adam Ben-Dror on Vimeo.

A clock for all seasons

The Present is a Kickstarter project which is part installation art, part really slow clock. It rotates once per year.

ThePresent from m ss ng p eces on Vimeo.

It’ll set you back $300.

What are the essential elements of a church web site?

We’re rethinking our website at church. It’s exciting. We’re looking at changing everything from the Content Management System (CMS), to the content itself – how we distribute it, where we pull content from, and the type of content we’re aiming to produce.

Did I mention it’s exciting.

I’ve spent the last few days thinking about what a church website should do – and looking at a bunch of other churches, and then we had a great meeting this afternoon. And I’m excited.

As is the case in any communication, or marketing, the first step is thinking about who you are communicating to, and in this case – who our website is for. We’ve decided that it’s largely for the newcomer. And when it’s not for the newcomer directly, it’s for helping people who are already part of our church family connect their friends with Jesus, and Creek Road.

We can cut loose a bunch of traditional (and slightly boring) church website information. You won’t find pitches for money, or mentions of our “diaconate,” or the inner workings of our Committee of Management, Session, or Presbytery.

We’ve invested in The City, which is a combined intranet/social network/church database solution/communication tool for people who are part of our church family, and while the website will still be useful for our members – we’re really keen for it to be a useful tool where we can be confident that someone who hasn’t come through the doors of our church, or any church, will get a good feel for who we are, what we believe, and what a Sunday might feel like.

We consider it part of our “Connect” ministry (Creek Road uses a Connect, Grow, Serve ministry pathway which helps us figure out what we do and don’t do, and provides a bit of clarity for people in terms of where we expect people to head when they plug-in, or connect, with our church). This means we ditch a lot of the in house stuff (or move it to The City), we’re going to avoid buzzwords and jargon wherever possible (so always), and we’re not going to talk about giving, or have notices, announcements, or other boring stuff (we will have two blogs that will occasionally cover some of this stuff, more on that later…).

We’re also keen for our kids and youth programs to have their own sites, or sub-sites, which serve much the same purpose for kids, youth, and their parents.

Finally, we’re pretty keen to use the human resources we have to produce resources for churches that don’t have the same number of people working together to produce all sorts of things – from Bible Study books, to kids material, to videos, to song selection for congregational singing – we want to be making our stuff easily accessible for other churches…

Add these things up and we’re starting to make for a pretty complicated landing page, which is potentially so jumbled it’ll make your eyes bleed.

And we don’t want that. Visual clutter and bad information architecture is the enemy of the newcomer.

Having our audience in mind means we’ve got a bit of clarity in terms of what we’ll be including.

I’ve been trying to narrow down a list of the minimum number of elements I think our site should have on the homepage, and I’m pretty committed to the usability theory I read once that suggested if a page is buried more than three clicks into your page design then it’s unlikely people are going to bother.

Here are my thoughts, there’s a gallery of other websites I’ve been looking at in producing this at the bottom of this post.

Though the Internet is an ever-evolving visual feast, I also like thinking of web pages, effective web pages, as Newspaper front pages – the Newspaper has evolved based on how people read things, and what draws the eye – it seems silly to waste all that time and investment just because we can.

So I think the basic structure of a home page should be something like:

  • Masthead – Logo, Name, Address
  • Banner Menu – Key pages, the stuff that helps people decide if they want to buy your paper or not.
  • Lead/Featured Story – Headline, Big photo.
  • Smaller stories – still important, but at this point you’ve hopefully grabbed the attention of your readers.

We also want something that can be dumbed down for mobile browsing relatively easily. So the less content on the front page the better.

When it comes to the internal pages, we’re wanting a split between video and images and text – and we want the page to be driven by people’s stories, not us blowing our own trumpet.

I mentioned in the opening paragraph that one of the things we’re thinking through is where we’re pulling information and content from, where we’re creating it, and where we’re sending it… here’s a quick snapshot of what that’s about before we get to what I’m thinking page design wise (this isn’t revolutionary stuff).

Content Sources

Video – We’re going to be posting videos to YouTube and Vimeo, which we’ll then embed on our site. Posting them elsewhere means our hosting overheads are lower, but it also puts the videos in a format and context people are more familiar with, and allows our visitors, and members, the freedom to share, or interact with the content on other social networks in a way they’re used to.

Images – Much the same way, we’re thinking about how we use Instagram, and older more boring sites like Flickr, the added benefit of hosting images, well tagged (ie with good metadata etc), off site, is that these platforms usually rank better with search engines than your site (this is something a Digital Consulting team told me once – Google may have changed their approach since then). There are other sound reasons for hosting things on other platforms – multiplying your presence across the web on platforms people already use is a good thing.

Blogs – we’re committing time and energy to a blog content strategy, and we’ll be producing and scheduling the material well in advance. There’s nothing worse than a corporate, or church, website with a stagnant blog, but we’ve got some ready made content with weekly podcast/sermon bits and pieces, book reviews, video material, and other things that we’re already creating, to keep a steady stream of up to date content hitting the interwebs. The plan is to have two blogs – one for our visitors, to get a good sense of what happens at church in byte sized chunks (see what I did there…), and one for people we’re hoping to benefit with our resources, which will outline some philosophy of ministry type stuff for the extra-curious church shopper.

The idea is that the content we’re producing is both:

  • modular enough and valuable enough to be shared by itself – by our members to their social networks to invite their friends along to church or give them a good understanding of the church they’re part of;
  • and integrated enough (using links between posts, thematic and series type links, etc) that when you land at one post you’ll be pulled through to others and get a feel for what we’re on about.

Distribution Channels

While the website is, itself, a distribution channel, we want to push content out from it to other places, so that people can share and interact with our posts in those environments – that’s particularly related to how Facebook works.

These channels, at this point, include Facebook, Twitter, the City, and email. The first three are relatively straightforward posting of links with appropriate commentary to those channels. The email stuff includes offering email subscriptions to the blogs, and the functionality for people to send anything they want from our page to their friends, via email, and specially made email invitations for each sermon series.

The Design

Above the Fold

This is the part of the page that people see without scrolling – in newspaper terms the fold was literal, and this was the stuff people saw when they glanced at a pile of newspapers at the newsagent.

This isn’t set in stone – not simply because code is much more flexible than the old school chisel, or even, to keep the metaphor running – the press room – but because this is a work in progress, and we’ll keep working on the website so that it delivers the results we’re looking for – people coming through our doors saying it was helpful. Foot traffic – rather than web traffic.

The other good newspaper principle to apply is the old “inverted news pyramid” – putting the important gear first, and answering the: “Who?” “What?” “Where?” “When?” “Why?” “How?” questions for people as quickly as possible, and as early as possible.

Because the website is a connect tool – or a marketing tool – we also want to answer the big marketing question – the “what’s in it for me” or “where do I fit” question.

Masthead

This will have our logo, which, for us, incorporates our name, and I’d suggest it’ll have our address and service times as some sort of subheading – this is the information people will be searching for on their smartphone, in their car, as they’re running late for the first time they come to church, so it’s nice to frontend it.

Banner Menu 
Each of the pages this banner links to needs to carry the story about our church through stories told by people who are part of our church. People like reading about, and thanks to the power of the YouTubes, watching, stories about real, relatable, people. We want our website to feel real and relatable, and to really relate to what goes on on a Sunday (or during the week at our other programs).

1. What we believe – A page about the good news of Jesus, and a little introductory blurb to Creek Road’s application of the gospel – we’re committed to the Bible, we teach it clearly, we want to connect, some basic info about the pathway, and our kids and youth programs etc. This will probably feature our reach the city, reach the world, video.

2. New here? – An invitation to join us at church, and to meet us in the Connect Lounge after the service, a contact form if they have questions or want us to look out for them, and some information about how the website might be useful for them as they investigate Jesus and us. This will probably include a bit of a video tour of a Sunday at Creek Road, with quick sound bites from across the demographics of our church family.

3. Where and When – A page dedicated to service times, and our location (which will also be below the fold on the front page).

4. Kids – a link to our Kids Ministry Page.

5. Youth – a link to our Youth Ministry Page.

6. Podcast/Vodcast – a link to the page which will collect our sermons and the linked Bible study books that go with them in both video and audio format.

7. Contact Us – contact details – including a phone number, links to our presence elsewhere, an enquiry form.

Featured Story

Every hip church on the internet has a slider that features four or five stories. There are good reasons for this. It lets you put a few pictures into one space, and promote a few different things. Pictures are pretty powerful communicators. I’m really keen for this spot to be taken up by pictures of people doing things – things that are obviously related to life at church. A lot of churches put their current teaching series in this slot. I’m not sold on that being obviously important to the new person who may not be a Christian yet – though we know it’s important for them (and hopefully all our sermons are, in some way, related to the good news about Jesus). I’m not sure a gripping ten week teaching series is necessarily what is going to get the majority of non-church, or de-churched, Australians through our doors on a Sunday. And because we’re seeing this as a part of our attempts to connect with people, that is going to be a big factor in what gets featured.

Personally, I can’t understand why you’d use what’s essentially something like a mix between a billboard promoting your church, and the eye-grabbing image on the front page of a newspaper, to do anything other than try to make both the gospel of Jesus and your church appealing to non-Christians.

So many of the churches I looked at (some are below) treated their front page like a noticeboard for members, even a well designed noticeboard, and there’d have to be a pretty convincing ecclesiological rationale for doing that before I’d even start to consider that being the purpose of a public site.

Smaller Stories

In this section, I’m thinking three columns, but that may change, and probably two rows (check out Mars Hill and Hillsong (though it’s further down the bottom of their page), for what I’m picturing…

In the first row I’m thinking:

1. A 100 word (or less) summary/description of Creek Road’s understanding of the gospel, approach to church, and our understanding of how we relate to Brisbane. This needs to be search engine keyword heavy, because it’s one of the only parts of the front page that features text – and each keyword, or key phrase, should be linked to the page that it relates to – so when we summarise the gospel, that part of the description should be linked to the “what we believe” page, etc.

2. An embedded Google Map, with our church, and a photo of the building so people know what it looks like.

3. A link to invite people to church, with an e-card featuring some info on our current sermon series and links to our presence on social media places.

In the second row I’m thinking:

1. The most recent post from our “consumer” blog.

2. The most recent post from our “resources” blog.

3. A spare spot for things like current releases from our video team, or promotions for carols, our Community Connect school holiday program, our iPhone app if we develop one, etc.

I’m pretty excited about this whole process. It’s a lot of fun bringing my communications hat and my ministry hat together into some sort of twin peaked legionnaire’s cap…

Some of these ideas have been pinched from seeing what I think works on these pages, pages which were selected on the basis that either I thought they have something going for them, or the people who go there/work there have something going for them.

So. Over to you – what are the things you look for in a church page, or think should be included? What do you think visitors are looking for?

Have I missed any essentials?

Can you prove to me that your church web page should be some sort of Community Message Board?

Perhaps most importantly – what can we cut that is just cluttering up the place without damaging the function of the site?

My 2012 Guide to Christmas for Coffee Snobs

I made an infographic thing yesterday. It took longer than I anticipated, so I feel like I should post it here as well as on thebeanstalker.com.

There’s a bigger version here.

For your educational benefit and edification

This is the longest word in English. Apparently. Read in a Russian accent.

I can’t help but think there’d be a more efficient way to articulate whatever it is this describes.

Infographic: Roy’s Shirts from the IT Crowd

This is a great bit of link bait, infographic style…

The people who made this, who happen to be some sort of T-Shirt Company, have also compiled a list of where to get each shirt.

Piano juggling: not what it sounds like, but still awesome

How anybody figures out this is a thing you can do is beyond me.

Personal evangelism, oratory, and the fine art of cross-shaped persuasion

Like it or not, a recent article in the Briefing has fired up an old argument on personal evangelism that Gen Ys like me, think of in some way analogous to the worship wars… it happened in the past, and we’re slightly too post-modern to think there’s only one right answer to the question.

In a nutshell, John Dickson’s excellent book Promoting the Gospel (and other work) suggested that “evangelists” are a special category of person, much like preachers and teachers – and while all Christians are called to be part of the body of Christ, which is called to participate, together, in the Great Commission, and perhaps, the “Mission of God,” we’re not all called to play the specific role of heralds of King Jesus, proclaiming, via words, directly, and persuasively, the case for Jesus. Now, he says we should take whatever opportunities we have to give the reason for the hope that we have – but he wants the emphasis to be more on what we can achieve together, and what we can achieve in the way that we live our lives, and love the people around us, pointing people to Jesus. You can read my review of the book here.

Some people didn’t like that idea. They had an argument. Now, Tony Payne, at the Briefing, has (not intentionally), restarted the argument with his piece on Personal Evangelism.

Like a few others, I can’t really tell the difference between what he say the individual’s role is, and what John Dickson says the individual’s role is, which seems to boil down to using the skills God gives you as gifts for God’s kingdom and for those outside it.

It seems most people accept these two truths, but reach different conclusions:

1. We’re each called to serve God with the different gifts he has given us, as we worship him and take part in his mission (or worship him by taking part in his mission).

2. Some people are better at evangelism, and even human relationships, than others.

It’s this last bit of the logical chain that seems to divide people.

3. If people are better at evangelism than others, we should assume that they are gifted in that area and see part of our role, in the body, as freeing, supporting, and equipping those people to serve with those gifts. So that we’re on mission together.

Other people seem to say this is an area where gifting doesn’t come into play – because we all have to evangelise. But we’re all evangelising in that point 3.

I wonder if it’s easier to make a judgment, like Dickson’s, that not all people are evangelists if you are one, and if part of your job is helping clean up the mess that well-intentioned people make – perhaps, for example, those who stand on street corners and yell at people about sin and judgment (this isn’t really a post about the relative merits of street preaching).

Anyway.

I think Paul was an evangelist. That “evangelist” was a role that distinguished him from other figures in the early church. That he wasn’t the only “evangelist” – and that he wanted people to imitate him, in their lives as they were able, even if they weren’t especially gifted as evangelists – because promoting the gospel is about more than words – by sacrificially offering their gifts to the work of the Gospel. And we’re one body. Working for one mission. Together.

“Personal evangelism” is a bizarre outcome of western individualism being applied to the work of the church. We might live in an age of individualism – but part of the message of the gospel might have to be a counter-cultural indictment of that idea.

But each of us is called to take part in mission and evangelism, with the people we know. I’m going to suggest, in the next 3,000 words, that when it comes to evangelism as persuasion, all Christians are called to evangelise by ethos – being Christ like, and to be prepared to do logos (logic and knowledge about God and the Gospel), and I wonder if “pathos” and a strong mix of logos and ethos is what marks an “evangelist.”

So. Here are some thoughts I have, after thinking about how Paul frames his evangelism and approach to communication, that I think are somewhat relevant to the debate. This will be part of my Masters project next year, so shh… don’t tell anybody…

Oratory, Cicero, Paul, and Evangelism

Aristotle literally wrote the book On Rhetoric. He said there were three elements of successful persuasion:

1. Ethos: Persuasion is achieved by the speaker’s personal character when the speech is so spoken as to make us think him credible.

2. Pathos: Persuasion may come through the hearers, when the speech stirs their emotions.

3. Logos: Persuasion is effected through the speech itself when we have proved a truth or an apparent truth by means of the persuasive arguments suitable to the case in question.

After Aristotle, these elements were bounced around in different shaped triangles depending on which element you thought was more important. There were literal schools of thought, like the Attic School, who thought flashy eloquence, which played with the emotion, were easier and more convincing than dry, boring speeches that were full of logic. And there were other more classical types, like Cicero, who wanted to try to balance out the triangle into something more equilateral.

I’m fairly convinced that Paul, who was a Roman citizen from Tarsus, was educated in rhetoric in Tarsus, which had famous rhetorical schools (see Strabo, the historian, on Tarsus). Cicero was the governor of Tarsus just after he wrote De Oratore – this is a guess, but I reckon there would have been a bit of Cicero on the curriculum of rhetorical training in Tarsus.

Cicero didn’t like the flashy, insubstantial, approach to Rhetoric championed by the Attic school of rhetoric, and he criticised it extensively.

Paul, in his letters to the Corinthians, is engaging with the rhetorical grandchildren of the Attic movement – the Second Sophistic – and he deploys pretty much the same argument against them that Cicero did, championing the triumph of substance, both in content – or logos – and character – or ethos, over style – the ability to speek eloquently (pathos).

Paul speaks against the Corinthian desire to have the flashiest communicators lead their churches –

Here’s an interesting comparison between something Cicero says about approaching a speech with trembling, and what Paul says about his approach in Corinth…

Cicero:

For the better the orator, the more profoundly is he frightened of the difficulty of speaking, and of the doubtful fate of a speech, and of the anticipations of an audience… While as for him who is un-ashamed — as I see is the case with most speakers, — I hold him deserving not merely of reprimand, but of punishment as well. Assuredly, just as I generally perceive it to happen to yourselves, so I very often prove it in my own experience, that I turn pale at the outset of a speech, and quake in every limb and in all my soul

And Paul:

And so it was with me, brothers and sisters. When I came to you, I did not come with eloquence or human wisdom as I proclaimed to you the testimony about God. For I resolved to know nothing while I was with you except Jesus Christ and him crucified. I came to you in weakness with great fear and trembling. My message and my preaching were not with wise and persuasive words, but with a demonstration of the Spirit’s power,so that your faith might not rest on human wisdom, but on God’s power.

Paul is subverting the rhetorical expectations of his audience – but I’d say he’s doing it by harking back to an older rhetorical convention. He condemns the Corinthian addiction to eloquent oratory, and its encroachment on the church. But this isn’t to say that Paul wasn’t capable of presenting well when the need arose – Acts portrays him as a pretty accomplished orator, as comfortable preaching to a group of religious philosophers in Athens, quoting their ancient poets back at them during his Areopagus address (Acts 17:28), in court rooms (Acts 24), and before councils (Acts 23:1-9), governors (Acts 24, 25:1-12), and kings (Acts 25:13-26:32) – all places that orators would commonly perform their tasks as entertainers, philosophers, or advocates.

Imitation isn’t just about flattery

Here’s another cool thing before I get to the point (hint – I think a special role of evangelist might potentially be related to the the orator – whose job it is to persuade).

Here’s what Cicero says about choosing who you copy.

“For nothing is easier than to imitate a man*s style of dress, pose or gait. Moreover, if there is a fault, it is not much trouble to appropriate that and to copy it ostentatiously… he did not know how to choose the model whom he would most willingly resemble, and it was positively the faults in his chosen pattern that he elected to copy. But he who is to proceed aright must first be watchful in making his choice, and afterwards extremely careful in striving to attain the most excellent qualities of the model he has approved… “

This is pretty much what the Corinthians were doing in Corinth and in the Second Sophistic movement – 100 years after Cicero wrote this. So he didn’t convince everybody. Here’s how Paul addresses this practice…

31 So, whether you eat or drink, or whatever you do, do all to the glory of God. 32 Give no offense to Jews or to Greeks or to the church of God, 33 just as I try to please everyone in everything I do, not seeking my own advantage, but that of many, that they may be saved.

11 Be imitators of me, as I am of Christ.

This comes a bit after Paul says he is prepared to become all things to all men to win some, in 1 Cor 9, which Dickson really nicely sums up in his book:

“Following the example of Paul and Jesus does not necessarily mean that we do what they did. It means that we live by the same flexible ethos, seeking the good of many so that they may be saved.”

I would suggest that one area where Paul may mean we can do what he did – if our gifts and skill sets allow – is imitating him by being a faithful persuader, or evangelist, for the cause of the gospel. I think Dickson is right to warn that we won’t all have Paul’s training, abilities, or specific calling – so won’t all feel comfortable doing what he does, but, within limits, we can imitate him by using what we have to serve the kingdom of God (cf Romans 12).

The foundational importance of Ethos

Here’s what I’m thinking. It’s not rocket science. But it has the benefit of this oratory stuff backing it up. We’re all called to persuade people of the truth of the gospel, with whatever we have at our disposal – but the most powerfully underrated element of persuasion is not words and knowledge (logos), or fine sounding words that appeal to the emotions (eloquence and pathos), but personal character and living out what you believe (ethos).

I’d say we’re all called to live like Jesus, as an act of evangelism (though also because that’s the goal of the Spirit’s work in us – see Romans 8:29) – but we’re not all called to persuade with pathos (or even logos – beyond knowing the essentials – Christ, and him crucified).

Here’s what Cicero says about the importance of believing your own press (or the press that you’re producing).

“I give you my word that I never tried, by means of a speech, to arouse either indignation or compassion, either ill-will or hatred, in the minds of a tribunal, without being really stirred myself, as I worked upon their minds, by the very feelings to which I was seeking to prompt them.”

But showing your character (and having character to show) is an essential part of Cicero’s approach to persuasion. Though he was prepared to fudge character where necessary.

“Now feelings are won over by a man’s merit, achievements or reputable life, qualifications easier to embellish, if only they are real, than to fabricate where non-existent… Moreover so much is done by good taste and style in speaking, that the speech seems to depict the speaker’s character. For by means of particular types of thought and diction, and the employment besides of a delivery that is unruffled and eloquent of good-nature, the speakers are made to appear upright, well-bred and virtuous men.”

But virtue is important, because bad people can use oratory to bad ends.

“For if we put the full resources of speech at the disposal of those who lack these virtues, we will certainly not make orators of them, but will put weapons into the hands of madmen”

Here’s how Paul shows that he really lives, and believes, his message, when he again defends his lack of eloquence in 2 Corinthians 10-13.

He defends his ministry as a triumph of ethos over the eloquence of the “super apostles” – even though he can out apostle the super apostles. He makes it clear that imitating Christ means being prepared to imitate Christ for others, here are a couple of what I think are the important bits that make this case… in Paul’s reluctant string of boasting in 2 Cor 11:

23 Are they servants of Christ? I am a better one—I am talking like a madman—with far greater labors, far more imprisonments, with countless beatings, and often near death. 24 Five times I received at the hands of the Jews the forty lashes less one. 25 Three times I was beaten with rods. Once I was stoned. Three times I was shipwrecked; a night and a day I was adrift at sea; 26 on frequent journeys, in danger from rivers, danger from robbers, danger from my own people, danger from Gentiles,danger in the city, danger in the wilderness, danger at sea, danger from false brothers;27 in toil and hardship, through many a sleepless night, in hunger and thirst, often without food, in cold and exposure. 28 And, apart from other things, there is the daily pressure on me of my anxiety for all the churches. 29 Who is weak, and I am not weak? Who is made to fall, and I am not indignant?

30 If I must boast, I will boast of the things that show my weakness.

And 2 Cor 12:

But he said to me, “My grace is sufficient for you, for my power is made perfect in weakness.” Therefore I will boast all the more gladly of my weaknesses, so that the power of Christ may rest upon me. 10 For the sake of Christ, then, I am content with weaknesses, insults, hardships, persecutions, and calamities. For when I am weak, then I am strong.

11 I have been a fool! You forced me to it, for I ought to have been commended by you. For I was not at all inferior to these super-apostles, even though I am nothing.

What Ethos based gospel persuasion looks like

Paul lives his message. I’d argue this is what he calls all Christians to imitate – demonstrating the strength of the gospel in our weakness. Imitating the crucified Jesus.

But he also knows and speaks his message appropriately to his circumstances. I’m not sure this skill is transferrable to all people everywhere, this certainly isn’t the case from experience. This is where I think the evangelist role might kick in – people who are skilled in speaking and persuading people regardless of their background.

For the Corinthians, whose ethos was broken by their pursuit of status-boosting eloquence, he resolved to know nothing but Christ, and present him plainly.

At the Areopagus (Acts 17), he quoted poets, turned his audience against each other by pointing out the philosophical differences between Stoics and Epicureans, and appeared to stick to the conventions of presenting a new God to the Areopagus for their consideration.

When he was in front of a Jewish council, he turned Pharisee and Sadducee against each other because he knew his audience, and knew how to communicate with them.

When he’s talking to Agrippa in Acts 26, he appears to obey the legal rhetorical conventions while also trying to convert the king (Festus, who’s hanging out, listening – says Paul has “great learning”):

24 At this point Festus interrupted Paul’s defense. “You are out of your mind, Paul!” he shouted. “Your great learning is driving you insane.”

25 “I am not insane, most excellent Festus,” Paul replied. “What I am saying is true and reasonable. 26 The king is familiar with these things, and I can speak freely to him. I am convinced that none of this has escaped his notice, because it was not done in a corner.27 King Agrippa, do you believe the prophets? I know you do.”

28 Then Agrippa said to Paul, “Do you think that in such a short time you can persuade me to be a Christian?”

29 Paul replied, “Short time or long—I pray to God that not only you but all who are listening to me today may become what I am, except for these chains.”

Paul uses legal and religious trials, philosophical speeches, and political engagement to present the gospel of Jesus to his audience.

This is evangelism par excellence. I don’t think Christians fail to be Christians when they don’t speak about Jesus at their school council meetings. But I think an evangelist is failing to use their gifts if they can, but don’t.

It’s interesting that this was also the way the early church saw apologetics – both Tertullian and Justin Martyr wrote to the Roman Empire, basically asking for a fairer go for Christians, and each of them (partly to make the case that Christianity wasn’t dangerous), spelled out the gospel for their readers.

There’s an interesting objection to this view of what’s going on for Paul – the idea that he’s a specially gifted orator, based on Paul’s own words in 2 Corinthians 11:6:

Even if I am unskilled in speaking, I am not so in knowledge; indeed, in every way we have made this plain to you in all things.”

There are a few cool, and convincing responses to this.

First – the “even if” isn’t really a concession, he’s simply dealing with the criticism that has been made about him – that he writes like a rhetorician, but speaks weakly.

Second  – when he says “unskilled in speaking,” the Greek underlying this is transliterally, “idiot” – and it conventionally referred to people who were trained in rhetoric but weren’t professional orators.

Third, and perhaps more important, Paul is placing a high price on knowledge, and plain speaking –  Cicero did too. He suggested you couldn’t be a good orator without either.

On plain speaking:

“…let us select as our models those who enjoy unimpaired health, (which is peculiar to the Attic orators,) rather than those whose abundance is vicious, of whom Asia has produced numbers. And in doing this (if at least we can manage even this, for it is a mighty undertaking) let us imitate, if we can, Lysias, and especially his simplicity of style: for in many places he rises to grandeur. But because he wrote speeches for many private causes, and those too for others, and on very trifling subjects, he appears to be somewhat simple, because he has designedly filed himself down to the standard of the inconsiderable causes which he was pleading.”

On knowledge:

“Yet I maintain that such eloquence as Crassus and Antonius attained could never have been realized without a knowledge of every matter.”

Ethos-based persuasion and evangelism

Interestingly, Dickson picks up on this when it comes to how he defines an evangelist.

First, a bit of a word study to show that evangelism and oratory basically went hand in hand (as, did apologetics).

In the ancient world the noun “gospel” (euangelion) and its verb “telling the gospel” (euangelizomai) were media terms. They always referred to the announcement of happy or important events. News of military victories, national achievements, weddings, births and, in one ancient text, the bargain price of anchovies at the marketplace were all called “gospels”. The modern media term “newsflash” probably comes closest in meaning to the ancient word gospel…

The most well-known “gospels” proclaimed in the ancient world were those announcing the emperors’ achievements. The caesars’ ascensions, conquests and political deeds were all the subject of the gospels of the empire. “Gospel” was very much an imperial term in the period of the New Testament.

His definition of “evangelist” follows this definition of the good news…

“The word literally means gospeller, that is, one who announces the gospel. The term seems to have been coined by the first Christians (it appears nowhere else in Greek literature before the New Testament) as a shorthand way of referring to those in the church who took on the task of proclaiming the life, death and resurrection of God’s Messiah (the gospel) to those for whom this message was still news”

And he doesn’t rule out the option of having gospel conversations with the people you’re in relationships with (so I can’t see how it’s possible he rules out personal evangelism).

In reality, most of our opportunities to speak about Christianity will occur in passing, in the to-and-fro of daily conversation. It should not surprise us, then, that the two clearest passages in the Bible calling on all believers to speak up for the Lord urge them simply to “answer” for the faith—to respond to people’s comments, questions or criticisms with a gentle and gracious reply (Colossians 4:5—6 and 1 Peter 3:15). Most Christians are not “evangelists” (in the technical, New Testament sense of the word) and should not be made to feel the pressure to be something they are not. The Scriptures certainly urge us all to be open about our faith whenever opportunity allows, but doing “the work of an evangelist” (2 Timothy 4:5) is something God’s Word asks only of some of us.

But here’s the fourth characteristic he identifies for an evangelist (after desire to proclaim Jesus, ability to relate well to people, and Christian maturity).

“An evangelist will be clear with the gospel. I do not just mean clear about what the gospel is-hopefully, that will be all of us. I am talking about clarity in outlining the gospel. This point arises directly from the word “evangelist” itself. A “gospeller” must be particularly able to explain the message plainly. I am not talking about having a gift of the gab or even being an extrovert-clarity does not always go with these. I am talking specifically about an ability to take the truths of the gospel and make them plain to others (key here will be an ability to talk about Christ without jargon, in the everyday language of those who don’t believe).”

I think there’s a good case to be made that there is a specific role within the body of Christ for people who are skilled as modern day orators and keen to use those skills sacrificially, as a gift for others and in an act of worship to God. And I don’t see why you wouldn’t call that role “evangelist.”

I wonder if the pay off, for those championing every member evangelism, is that orators were built for imitation – both Paul and Cicero say it’s important to pick who you imitate. And imitation, of good models, will boost the quality of gospel engagement with the world across the board. Our corporate ability to know and tell the gospel – our logos and pathos – will improve if we recognise, equip, and imitate the right people, and work at knowing complex truths and speaking them plainly.

But the pressure is off, a little bit, at least for evangelism, for those who are worried about not having the right skills for doing the logos and pathos stuff well. Because without a Christ shaped ethos – and a good corporate ethos within the Church – our words are powerless. Our rhetorical triangle is flat, or a point with no foundation.

If we focus on doing the much harder work on getting our character, or ethos, to imitate Paul, but more importantly – to imitate Jesus, that’s going to communicate the gospel clearer than any words we speak – and the words we speak will be much more powerful if we, and others in the body of Christ, are consistent with the way we live, both individually and corporately.

What if this was your last month on earth?

The Mayan Calendar reckons we’ve got a month until something really big happens. Either the world ends with some sort of cataclysmic bang or whimper, or the beginning of a new world order.


Image Credit: Sevenstreets.com: The radio cast of the Hitchhiker’s Guide to the Galaxy performing at the Restaurant at the End of the Universe

I think, frankly, that’s a load of bollocks. I don’t think the world is going to end in a month. I’m not planning to run out of food, or money, and I’m still thinking about the good things I want to do next year, and in the future.

But I also think, frankly, that there are no guarantees that the world won’t end next month, next week, or tomorrow. It’s pretty clear, if you listen to the Greens, some scientists, or the weird guy at the train station, that our ability to live on this planet is finite, and things are going to come to an end sooner or later – some say sooner, some say later.

It’s also pretty clear, if you are a Christian, that we should be living like the end is near. Because it might be. And because that shapes our priorities in a really helpful way. Knowing that tomorrow could be it, means you spend today on what’s important.

So what if we had a month to go? How would you spend your last 30 days on earth? How would you spend the last 30 minutes?

For some people, getting ready means fleeing to a mountain in France. Sadly, the French government is getting in the way. But how do you get ready if you know the earth is a fleeting mist?

What Jesus says

In Matthew 24 Jesus talks a bit about the end of the world as we know it… and what that means for people who think he’s the promised Messiah, from the Old Testament, God’s chosen king (that’s what messiah means), and what it means for the world – if he is the king, he’s king of the world.

He says, just to make it clear that there’s a bit of urgency in deciding who he is:

36 “But about that day or hour no one knows, not even the angels in heaven, nor the Son, but only the Father.

It could be tomorrow.

42 “Therefore keep watch, because you do not know on what day your Lord will come.43 But understand this: If the owner of the house had known at what time of night the thief was coming, he would have kept watch and would not have let his house be broken into. 44 So you also must be ready, because the Son of Man will come at an hour when you do not expect him.

He’s speaking mostly to his followers – he says you better make sure you’re not just off partying until your master suddenly returns. Because he’ll smash you, just like he’ll smash his enemies.

A little earlier in Matthew 24, Jesus makes it pretty clear what’s involved in waiting for the end, if you believe he’s who he said he is…

13 but the one who stands firm to the end will be saved. 14 And this gospel of the kingdom will be preached in the whole world as a testimony to all nations, and then the end will come.

Interestingly, he also somewhat figuratively, talks about fleeing to the mountains as legitimate. So there you go. French government… take heed…

16 then let those who are in Judea flee to the mountains”

But it’s the other two bits – the standing firm to the end, and the gospel being preached to all nations, that are the important part of the response to knowing the world could end.

This preaching, in particular, becomes the mission of his followers a couple of pages in the Bible later, in Matthew 28, after Jesus has been killed, and, to prove he is who he says he is, been raised. That’s the evidence he offers for his claim – it’s the truth that Christianity is built on. And Jesus says now that you’ve seen who I am, that I am the king… this is a little passage called the “Great Commission”…

18 Then Jesus came to them and said, “All authority in heaven and on earth has been given to me. 19 Therefore go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, 20 and teaching them to obey everything I have commanded you. And surely I am with you always, to the very end of the age.”

So, I hope the answer, if you’re a Christian, is that you’d do lots of this in those last 30 days – excited by the prospect that Jesus is king, and wanting people to know that so they avoid the pain of not being one of his people.

What Paul says (for those who don’t believe Jesus is king)

But what about if you don’t believe Jesus is king, or that aliens are going to blast off from a mountain in France? What do you do in those last days? Paul has one answer, when it comes to whether or not you think the resurrection happened – which is what Jesus’ claim to be king hangs on, he says if you don’t believe – and that’s up to you – then this is what you should do, in 1 Corinthians 15:

“Let us eat and drink,
for tomorrow we die.”

I love how Paul sums up what Christians are hoping for, at the end of the world here – the future for all people, dead and alive, who follow Jesus.

51 Listen, I tell you a mystery: We will not all sleep, but we will all be changed— 52 in a flash, in the twinkling of an eye, at the last trumpet. For the trumpet will sound, the dead will be raised imperishable, and we will be changed. 53 For the perishable must clothe itself with the imperishable, and the mortal with immortality. 54 When the perishable has been clothed with the imperishable, and the mortal with immortality, then the saying that is written will come true: “Death has been swallowed up in victory.”

55 “Where, O death, is your victory?
Where, O death, is your sting?”

56 The sting of death is sin, and the power of sin is the law. 57 But thanks be to God! He gives us the victory through our Lord Jesus Christ.

What I think is incredibly cool is that his advice for how to live in the light of this is exactly the same as Jesus’ advice – so much for the idea that “Paul invented Christianity”…

58 Therefore, my dear brothers and sisters, stand firm. Let nothing move you. Always give yourselves fully to the work of the Lord, because you know that your labor in the Lord is not in vain.

What’s the work of the Lord – that’d be the stuff Jesus said in the “Great Commission” – the job he, the Lord, gave those who believe he was raised.

I like that we’re meant to live like the world’s going to end next month every month.

Russell Brand meets Westboro Baptist

This is weird.

Via 22 Words.

This highlights some of the weird problems with this debate. You’ve got Russell Brand essentially, at one point, equating love with wanting to kiss someone on the mouth (for cheap laughs), and generally suggesting that tolerance and love trumps understanding what sin is – and you’ve got the Westboro Baptist guys who are trying to be loving by proclaiming sin in an incredibly unloving and insensitive way. Why they go to Leviticus, and not to the New Testament, Jesus, and the created order, is beyond me. Especially if they eat prawns.

Christianity’s branding problem out of Russell Brand’s mouth:

“I just feel, from what I’ve read of Jesus, and what I’ve had explained to me, is that his main message was tolerance, and love, and beauty, and acceptance.”

I thought his main message was:

“Repent, for the kingdom of God is at hand”

So sadly, the Westboro Baptist guys are closer to the mark – Jesus’ main message was that he is Lord, and that access to God is through him…

How my wife hears Radiohead

A couple of weeks ago I spent $130 really well, and wasted another $130 at the same time. Robyn and I went to see Radiohead.

This video has some language in it. But it’s pretty much how what she experienced one of the best shows I’ve ever been to. It’s amazing what sitting next to somebody who is experiencing the same event you’re enjoying in this manner does to you…

Meanwhile, I was watching something more like this… (skip to 1:44:08, I can’t get the timed embed code thing to work…)