Category: Communication

Five essential skills for the modern worker

I don’t really like giving advice where I’m not qualified. But I’m Gen Y. So I know everything about work. Here are my five essential ways to get ahead in the workplace…

  1. Communicate better. Learn to do public speaking – it’s invaluable in meetings and day to day interactions to be able to confidently put forward your views. Learn to write in plain language. Keep things simple. Don’t waste people’s time.
  2. Learn to say no to things you can’t do – outsource. Paying an expert is often the best decision you can make.
  3. Learn the 80/20 rule. Be prepared not to be perfect in order to do more stuff.
  4. Keep up to date with new developments in your field. Read the right blogs and magazines, keep in touch with technology, find new ways of doing things and suggest them to others.
  5. Learn a little bit about desktop publishing and graphic design. The basics are easy.

iBlog 2.0

A similar nomenclature was enough to sink the latest Vegemite flavour – so perhaps I should expect too much from this. But I’m fiddling with some new Facebook connect options that have recently been developed before I unleash it on our work websites.

To do this I’ve had to make a fan page on Facebook – you should join up. I’m hoping people will use it to give me ideas for things to blog – like Ali has been doing lately via her comments.

Here’s the link to the fan page, and feel free to add me as a friend (I may ignore you if you look weird).

Eventually you’ll be able to do all sorts of funky interactive stuff between here and Facebook – if I can get it working. I love being a technological guinea pig. You can keep tabs in the sidebar – where I’ve also added a live traffic feed. Interesting times.

If Facebook isn’t your thing but you’ve got a google account why not join the Google Friend Connect thing also on the sidebar… it’ll even add my blog google reader automatically if I’m in the “blogs you follow” category.

Finally, while I’m talking technical stuff and appealing for online friendship – check out my link list in the sidebar too. If you think you should be on it (or would like to be) let me know… and if you’ve got one, well, you could always add me too…

Orwell on Writing

A while back I quoted George Orwell on writing clearly. The link to that article is now broken – but the ABC’s Mark Colvin has taken a stab at some problems with modern English – and included Orwell’s tips in a handy list form… it’s worth repeating.

1. Never use a metaphor, simile, or other figure of speech which you are used to seeing in print.
2. Never use a long word where a short one will do.
3. If it is possible to cut a word out, always cut it out.
4. Never use the passive where you can use the active.
5. Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent.
6. Break any of these rules sooner than say anything outright barbarous.

Timeless.

And thanks to Angela for the link.

Benny on electoral reform

The latest Electoral Reform Green Paper, Strengthening Australia’s Democracy (available from http://www.pmc.gov.au/consultation/elect_reform/strengthening_democracy/index.cfm ), was recently released. While it covers an issue that has been jumped all over recently by mainstream media, that of lowering the voting age, which while somewhat interesting, it also covers issues which I think are far more discussion worthy.*

I love talking about electoral reform. It is one of my favourite topics. I could talk about this paper a lot.

For today, sections 5.42 to 5.62 discuss the voting system used in the house of representatives. Currently, the house of representatives uses a preferential voting system. In effect, this means you can choose to give each candidate a number, and if for some unknown reason you give your first preference to a Family First candidate, throwing your vote away, you get an automatic reprieve and your vote is reallocated to your second preference. This process of preference skipping is repeated until a preference for a sensible party (or occasionally the greens) is reached.

In all seriousness though, the preferential system is a mostly sound system. The main problem from most perspectives is preferential systems always favour majority groups. A candidate needs to be the first to reach 50% of votes, via an initial majority or through preferences. For example, in Queensland, in each electorate, the candidate who gets to 50% first will win. Thus, as one of the main parties will generally get to 50% on preferences first in each electorate, minority parties will generally fail. Thus, even if 10% of Queenslanders support the anti-environment party and everyone else puts them as last preference, if those who support are roughly distributed evenly across all electorates, they won’t win a thing. Thus, sizeable minorities that otherwise do not form the majority views in any electorate will have no representation in the lower house.

Alternatively, the Senate has a proportional system. A fantastic article on how our proportional voting system for the Senate works can be found here : http://www.abc.net.au/elections/federal/2004/guide/senatevotingsystem.htm . Or if you are dull like me, go read (the incredibly wordy and complex) section 273 of the Commonwealth Electoral Act 1918. The way our proportional quota vote counting system works is very interesting, and I don’t think too many people in Australia have much idea how the Senate is actually elected.

So, back to the new green paper. One of the opportunities it outlines is for the House of Representatives to shift to a form of proportional representation, with divisions at the state or sub-state level. The green paper even discusses many of the arguments for and against the idea (it is quite the paper). This change has the potential to change the political landscape. It also raises some interesting issues for how the ballots will be developed (i.e. will the option remain of voting “above the line” for a single political party, thus accepting the party’s preference order for candidates).

I am still making my way through this paper (at 260 pages it is quite a study). And there have already been a few parts of it I have been disappointed with (the discussion of current proportional vote counting in the paper is poor). But this thing provides topic fodder for months.

*Utilising Nathan’s asterix technique, and noting my prior post, lowering the voting age is pulp news. Further, a 16 year old who wants to sail around the world is not news, and everytime the State Premier/Deputy Premier etc has a press interview, they should not be asked their opinion on said teenager sailing around the world, and their comment is not news.

Two types of people

There are two types of people in this world – those who think Dropbox is awesome and those who don’t know what it is.

You can now get Dropbox on your iPhone. Awesome…

For the uninitiated – Dropbox is a file syncing program with 2GB of online storage space.

One way to annoy people less via email

In the spirit of my “let me google that for you” post recently, let me share with you another little piece of online etiquette that is bound to make you less annoying to friends, family, and coworkers.

It’s called Snopes.com. And it’s the place to go before sending on any forwarded warning/sob story/wealth generating chain letter.

If you send me a stupid forward about a missing child who needs prayer, or a sick kitten, and I find it on snopes, I am going to mercilessly call you out on your stupidity in the hope that you’ll learn your lesson. These letters are designed to clog up the Internet.

You don’t even have to go to snopes – a quick google will normally kill any stupid internet rumour.

One stop informercial shop

Remember those really exciting little videos about technology these days? You know, the ones that boggle your mind with the sheer size and amount of information floating around. Figures like the ones in this picture (found here):

Here are a bunch of the videos, including a couple I hadn’t seen before, in one easy post. Watch them before your next dinner party.

Benny on journalism

I thought long and hard about what my next article was going to be. I have been working somewhat on a series of articles related to children, including should children be subsidised and are current custody laws in the Family Law Act adequate. However, these article take a fair amount of time to do.

However, for me, there were two events last week that really stood out. The first was the release of the latest Sensis Business Index.

On Wednesday the Sensis business index came out, and included one of the findings that, after 21 consecutive quarters of this prestige title, New South Wales was overtaken by Queensland as the least popular Government amongst Small and Medium Enterprises (in terms of their opinions of government policies impacting small business).

Anna Bligh is already struggling in the poles, and you think that this would be a fine source to use to ridicule her. Instead, the Queensland opposition seemed unblissfully unaware of this. Instead, from my limited media exposure, the main topic for journalistic reporting for the day was the Treasurer beating up the opposition over teddy-bears. Further, few media outlets even realised the Sensis report. Queensland Business Review picked it up rather early, but otherwise it mostly went missing.

This compares to earlier in the week, when the most recent Tourism data was released. The big story was Victoria overtook Queensland in Domestic Tourist Visitors. It led to quotes like this:

“The offer of big events, cultural events, retail, food and wine is considered more attractive than stuff like theme parks, Big Pineapples and gee-whizzy type of stuff,” Victorian Tourism Industry Council chief Anthony McIntosh said.

Apparently culture includes the absence of severe storms, floods, an oil spill and all the bad PR stemming from these. But this is beside the point.

Last week highlighted two things, the severe disadvantage the opposition is at due to its lack of human resources, and the absolutely woeful state of Queensland journalism.

I have always hated Today/Tonight. I think it more miseducates the public rather than provides a good consumer watchdog type service. While I think the media has become to an extent the method of exposing and crushing certain elements of society that seemingly fall through other safety nets (e.g. exposing dodgy dealings, etc), I am not sure Today/Tonight deserves much kudos in this regard. I tend to think Today/Tonight more highlights rather unimportant issues, directing attention away from issues that deserve focus and onto things that benefit less from continual oversight. It gives many issues that really don’t deserve much more than a passing comment a place in the limelight, determining the content of talkback radio switchboards the following day. And the ABC isn’t much better. I watched some Tony Jones interviews a while back that were absolutely terrible. He got various politicians on to discuss policy, and Tony Jones’ interviewing technique was all about aggressiveness and trying to get the interviewee to trip up. If a certain issue wasn’t working, he moved on to the next one. Providing an interview that provided information to the public and discussing the actual policy was non-existent. It was all about the spectable.

In a perfect world, the media would be on-top of issues, and be able to disseminate and present it to the public in understandable chunks. While it seems many journalists aspire to report the facts and avoid opinion, it seems that disection, inference and explanation also have disappeared. Instead, they go for the candy issues, the stuff that BTN would present to schoolchildren if all BTN’s employees were dead.

Analysis should be an integral part of journalism. Journalism has become a spoon-fed role. Journalists get given a prepared statement, and they put it through the journalism machine and out pops an article. I think the machine applies quotation marks and a snappy headline. Still, the commercial goals of the media are not in alignment with Australia’s democratic processed. With the media more concerned with the easy stories and the politician cheap-shots or trips-ups, politicians will be more focused on media and perception management rather than governance and providing policy related information.

Without the resources and personnel the government has available, opposition attacks seem to be limited to what they can derive from mainstream media. These days, Australian opposition parties are very limited in the extent of their government oversight roles, and winning an election is more a case of the government losing the support of the populace rather than the opposition winning it.

We have to begin to wonder, given the importance of the media in our political structure, does something need to be done?

Doughy Ads

Play Doh is one of those play things that has no doubt suffered because of the sheer awesomeness of modern toys. Have you seen the new Transformers toys?

Play Doh’s marketer obviously has – because this new campaign they launched in Singapore is pretty awesome. And edgy. Here are some of the print ads.

Journalistic hazards

I deal with journalists frequently. They are often a cause of professional frustration. But it can be a tough job. Especially when your screw ups are very public, and live. Like these.

Rebranding God

The Jesus All About Life campaign is on in earnest – though it’s unlikely it’ll get much attention as far north as Townsville. Steve Kryger from Communicate Jesus had some insightful critiques of the campaign’s methodology. He copped a bit of flack for daring to stick his head up and say what anybody who thinks a bit about marketing (or works in the field) was already thinking.

My problem isn’t so much with the style of the campaign – I’ve got a problem with the substance.

I think we’re creating a generation of apathetic nominal Christians whose only knowledge of the Bible is John 3:16, and whose only knowledge of God is that he is loving. And all they have to do is “believe”.

I believe in lots of things that I don’t really care about, and if I use that understanding of the word and apply it to God, without reading the rest of the Bible then I can comfortably, and apathetically, rest assured that God and me are mates. And God is loving. So he’ll do right by me…

I don’t think there are many people stopping to think about what this loving God wants them to do with him past belief. And I don’t think “thank you Jesus for birds that look like they’re wearing pants” is the way to move people past that nominal point and into active Christian “belief” – that where thought is outworked, and where Jesus’ righteous place as Lord of our lives is realised.

Yes, God is loving. Yes, we do need to believe in him (as he actually is, not just that he is). But we need to move past that in our marketing campaigns – every marketing campaign needs a call to action. The call shouldn’t be “be thankful for…(whatever makes a nice postcard)” it should be something that enhances the understanding of what it means to be a Christian.

In our marketing at work part of what we’re aiming to do is “sell the sizzle, not the sausage” – which is what you do in a crowded marketplace like tourism where every customer already knows they’re looking for a holiday but haven’t necessarily chosen where. You can’t do this with Christianity. People need to better understand what goes in our sausage before we even try selling it.

UPDATE: Steve Kryger has posted some research that led the campaign in the direction it went in. It makes for interesting reading – basically the people behind the campaign found that people have negative thoughts about Christianity (particularly secular humanists) and they wanted to move away from “traditional” advertising…

“At a more fundamental level, non-Christians tend to reject the idea of ‘one truth’ as a divisive concept that is to blame for much of the conflict in the world today, and that clashes with the secular humanist ideal of taking personal responsibility for lifestyle choices and interpersonal values.”

I don’t get it. The gospel is no good because we can’t sell it?

I maintain my hypothesis that the gospel is less effective because we’ve spent so long selling it so badly. And pulling out the important bits in a bid to not be offensive (I guess reacting against the “turn or burn” fire and brimstone preachers of the previous generation) doesn’t seem to be a greatly effective strategy.

Nice spam

Some commenters around the interwebs should take a note out of this spammer’s book…

“This blog rocks! I gotta say, that I read a lot of blogs on a daily basis and for the most part, people lack substance but, I just wanted to make a quick comment to say I’m glad I found your blog. Thanks,

A definite great read…:)”

Thanks Bill Bartman. I appreciate your candor and kindness.

Incredible Apple

Apple launched some good stuff this week. Like iTunes 9. And new iPods, with cameras. But don’t let me tell you how good they are. Let them – at their launch…

Someone needs a speechwriter…

Hi five

Ben is top 5-ing all week this week. I’m looking forward to his lists of awesomeness.

I’ll join the fun.

Here are my five favourite posts from elsewhere this week (in no particular order):

1. Ali’s post on how to catch a koala – I didn’t think it was that challenging, a rock and a big net would have been all I’d have used.

2. Ben’s post about signing off letters (and his one about the etiquette of extracting oneself from annoying conversations)

3. Simone’s post about how to make mud pie

4. Izaac’s post about bad bible jokes.

5. Justin for his posts tracking notable quotes from “Inspiring People” a mission running in Sydney

Captcha conspiracy

Captchas are pretty annoying. I hate them. Google just bought ReCaptcha – the company that makes captcha forms. And they published this little interesting little piece of info about what you’re actually doing when you fill out a captcha – you’re probably indirectly aiding the development of robots who will one day make captchas pointless.

“The words in many of the CAPTCHAs provided by reCAPTCHA come from scanned archival newspapers and old books. Computers find it hard to recognize these words because the ink and paper have degraded over time, but by typing them in as a CAPTCHA, crowds teach computers to read the scanned text.
In this way, reCAPTCHA’s unique technology improves the process that converts scanned images into plain text, known as Optical Character Recognition (OCR).”