Tag: social media

Writing about talking about reading Writing On The Wall: a meta-review

If you’d asked me two months ago who I’d have around for dinner in one of those fantasy dinner guest arrangements, I’d have said, listed chronologically:

  • Solomon
  • Cicero
  • Jesus
  • Paul
  • Augustine
  • Luther
  • Marshall McLuhan

While I reckon that’d be a pretty interesting group of guests, I realise it isn’t the sort of group that appeals to everybody. They appeal to me because they are people, communicators in fact, who loomed large in my Masters project. Which was a look at how communication mediums and technology have been harnessed by Christians (and their Jewish predecessors) to communicate to people about God. You can read my project here to see where I went – it informs my excitement about this new book.

After this week, I think I’d squeeze in an extra dinner guest. Tom Standage. Eight is a better number for dinner anyway.

I’d invite him as much for his sake as for mine – because having read his new book Writing on the Wall: Social Media – The First 2,000 Years, I suspect his list of dinner guests would be pretty similar to mine. But I also reckon he’s a pretty fascinating thinker – his other books include telling the story of world history through food and drink, and he’s an editor at The Economist. And we all know journalists make the best dinner guests…

A little preamble to explain my excitement about this book

You might have caught this post last week, featuring a presentation Tom Standage made at a TEDx about Cicero and social media, where I talked about how Paul was a pretty efficient user of social media too.

Cicero is a pretty fascinating guy – and, for what it’s worth, in my project I argue that he was pretty influential, directly, on how Paul approached communication, especially oratory, as a Christian. I think his letters to the Corinthian church – a city enamoured with sophistic oratory (all flash, no substance) draw from Cicero’s writings about oratory to critique the Corinthian’s buying into Sophistic standards by suggesting that Jesus was the ideal orator who should be imitated. There’s another link between Paul and Cicero – the city of Tarsus. The capital of Cilicia.

Very few people have bothered to make any connection between Paul and Cicero – because most modern Biblical scholars assume that Paul was an idiot. Because he calls himself one (quite literally – it’s the Greek word he uses in 2 Corinthians 11:6). But there are incredible overlaps in the terminology they use, in their critique of other forms of oratory, their emphasis and use of ethos and character in persuasion, and in the position they implicitly or explicitly adopt towards the Roman Empire. There’s a huge similarity in their communication praxis. And one thing modern Biblical scholars fail to explain is how Paul, if he’s an idiot, managed to be one of the most effective communicators of all time…

So it was exciting to me that Writing on the Wall opened with…

In July 51 B.C. the Roman statesman and orator Marcus Tullius Cicero arrived in Cilicia, in what is now southeast Turkey, to take up the post of proconsul, or regional governor.

He gets to Paul, he talks about Luther (in fact, it was an article he wrote about Luther’s use of pamphlets in the Reformation, that forms part of this book, that inspired a significant part of my project). The book offers a fascinating approach to the use of media through history by different groups or in support of different causes – it is massively useful for people who want to think about how they might participate in spreading any sort of message (ie Christianity), and it’s an interesting look at how the world works. I’m not just saying this because it meshes, pretty substantially, with what I already thought… Standage is a pretty compelling storyteller, and has weaved some incredible threads through history together into a rich picture of the way media works – and the way people work with media. There’s lots to learn, and a fair bit to digest. I like to highlight interesting passages as I read on my kindle, and I refer back to my highlighted passages more than the book itself – this book was more highlight than text when I finished.

I mentioned Marshall McLuhan as one of my dinner guests – he’s a guy a lot of media studies people now hold up as some sort of oracle, because he, somewhat like a horoscope (in that he was so general he couldn’t fail) – predicted the Internet and social media (the “Global Village”) before its time. I like McLuhan mostly because he makes some nice quasi-theological (or actually theological at times) observations about the impact of media on its users, and the importance of harnessing new, complementary, mediums for advancing a message.

He said, at one point:

“Any change in the forms or channels of communication, be it writing, roads, carts, ships, stone, papyrus, clay, or parchment, any change whatever has revolutionary social and political consequences.”

The empires that survive or thrive, through history – are those that figure out how to use these mediums. This is powerfully demonstrated in Writing On The Wall – not just at the “empire” level, but at the level of communicating ideas. McLuhan drew largely on a book called Communication and Empire by Harold Innis, which is a profoundly interesting companion to Writing on the Wall (and is available in full from Project Gutenberg).

Standage’s treatment of social media throughout the ages features Cicero, Paul and early Christianity, seditious and salacious poetry in the British court, the independence movement in the United States, the importance of coffee houses in the developing, fermenting, and sharing of ideas, and the rise of pamphlets, journals and newspapers, then the Internet – it tracks the fascinating movement from media being the voice of the people, to people being the commodity sold by centralised media, to advertisers. It’s profoundly useful, and very interesting.

You should read it.

Reading as conversation: what really excited me about reading this book

But what really excited me about reading this book – was the way social media augmented the reading process. There’s quite a bit of stuff written out there about how social media is changing the way we read and experience texts. An example would be Nicholas Carr’s The Shallows: What the Internet Is Doing to Our Brains. Which spends a significant amount of time quoting McLuhan.

And it’s true. Often these are quite pessimistic – they tend to lament the halcyon days of long attention spans, and being cloistered somewhere with a hard copy book. Interestingly – Standage shows in Writing On The Wall that the introduction of every new medium sees the same old criticisms rehashed (and this idea isn’t all that new – there’s even an XKCD comic about this, and I wrote about it somewhere)…

Enthusiasm for coffee houses was not universal, however, and some observers regarded them as a worrying development. They grumbled that Christians had taken to a Muslim drink instead of traditional English beer, and fretted that the livelihoods of tavern-keepers might be threatened. But most of all they lamented, like critics of social media today, that coffee houses were distracting people and encouraging them to waste time sharing trivia with their friends when they ought to be doing useful. – Writing On The Wall

I think most of us are a little bit inconsistent in our thinking here – and we’re happy to be inconsistent. Even early adopters. A nice example of this can be found in two essays by Nicholson Baker, published in the same book of essays – The Way the World Works: Essays – a significant number of essays in this book (also a great read) are devoted to Baker’s attempts to conserve physical media – particularly Newspapers, but also old library books, one essay is about how to read a book. A tactile book. And yet, he also writes and essay celebrating Wikipedia, talking about his addiction to editing and contributing to the online encyclopedia. He’s probably the champion of preserving physical media – he may be the closest thing to a literary luddite – and yet, he writes a celebration of the site that killed the printed Encyclopedia. He also writes a celebration of reading on the iPhone (while writing off the original Kindle).

Anyway. McLuhan, and Carr are right. New mediums change the way we experience texts, and life. And I think this is exciting (which puts me firmly in the optimist camp when it comes to this debate). Baker is right – new mediums owe a profound debt, that we shouldn’t forget, to old mediums. But Standage has something more to add – the more things change, the more they stay the same – experiencing texts has almost always been a social activity. When the social element is removed from the communication equation – namely, when participants become the product, not the audience – something is missing in how media is being produced. This missing “social” aspect is something essential to communication. Why write something down if it’s not to be transmitted to, and experienced by somebody else? An audience. Communication is inherently social. Social media is, at this point, simply helping a text reaching its natural end. Faster. With great efficiency.

So texts should be being produced to be shared and discussed. And social media – as we currently know it – survives and thrives when this happens.

So, because I was already excited about the book’s material, and had already put a fair amount of thought into the subject matter, I thought why not read this book as though it’s a conversation with Tom Standage. And why not make it one. He’s on Twitter. I’m on Twitter.

He’d even already responded to a couple of things I’d tweeted him while anticipating Writing On The Wall’s release.

I read Writing On The Wall as an ebook, on my iPad, in the Kindle app. And as I read, when I found things that excited me, or had questions, I tweeted @tomstandage. He seems like the kind of guy you’d want at a dinner party. So he tweeted back.

And this is what excited me most about reading Writing On The Wall. It’s what excites me about social media being a tool that breaks down distance, and allows people who share interests to discuss things from opposite points on the globe. Sure – you’ve always been able, in a round about way, to write to an author. To send fan mail. To ask questions. To publish in response – but never like we’ve been able to now.

This exercise, where I’m publishing a review of a book on my blog, this is the continuation of a book promotion strategy that began in ancient Rome – but the ease with which this will be shared by people who are interested, and the link this contains to a place where you can buy the ebook, and start reading it right now. That’s amazing. Time and space have truly collapsed.

The distance between author and reader has collapsed. I started tweeting Tom about this book the day it was released. The day I started reading it. I tweeted him as I read it. Day after day. We chased tangents. Shared our passion for Cicero. And the content of the book – while excellent when contained in the book – came alive a little more as I asked questions, and received answers. I was even able to share a quote from Luther, one of his letters, that given the response, seemed new to Tom. I’ve even just started calling him “Tom” in this paragraph – such is the added familiarity or breakdown in formality this experience created. I’m not reviewing this book as someone with an academic interest in the book – though I have that (and the extensive bibliography at the end of the book was pretty exciting to me). I’m reviewing it as a guy who feels like he spent the week talking to another person. The author. And that is something. Something different. Something exciting. For me it demonstrated the substantial premise of the book better than the content itself – we people are wired to be social, and the networks we create or in which we function as nodes, and the ‘media’ that brings such nodes together work best when medium, message, and participants come together in harmony (where medium and message are in sync) and without impediment.

Talking about reading Writing On The Wall

I’ll understand if you’re already over this post – but before you check out, I do want to thank Tom for talking to me (via Twitter). He seems like a really nice guy. And Tom – if you’re reading – feel free to take me up on the dinner offer. The other guys are dead though (except for Jesus, but he’s elsewhere). So I think it’ll just be you and me.

So here are some highlights from our conversation. Starting when I read a post on his blog about Cicero… Before I started reading the book – because social media, in this case, actually extended the experiencing of the book beyond the actual reading of the book. Which again, serves to demonstrate the principle in question – and is another nice parallel to Cicero’s approach to promoting books.

 

 

 

 

 

 

 

 

 

 

 

This is when I wrote the post about Paul as a social media pioneer – ignorant of what was in Writing On The Wall about Paul…

 

 

And here’s where I actually started reading the book.

 

 

 

 

Here’s where I asked Tom a question about something not in the book, which I reckon is a nice piece of support for his argument (and where my project had gone a little more – the use of imagery to complement text/spoken stuff by providing visual representations of “ethos”)…

 

 

 

 

 

 

 

 

 

We talked a little bit about Machiavelli, Cicero’s brother’s guide to winning elections, and Marhsall McLuhan (he’s less of a fan than I am) – but I’m trying not to post everything. As you can see, he was quite generous with his time, and patient with a young punk from Australia lobbing him just about everything that sprang to mind while reading his book…

 

 

 

 

And this is where it gets more meta. Because I was tweeting him as I wrote this review…

The commonplace book features in Writing On The Wall…

 

 

There’s lots to love about Writing On The Wall, and every criticism I had, or that I anticipated making, as I read was tied up as a loose end or answered by the bibliography. There were times that I wanted to dig deeper or find out a source – these times are more than adequately addressed by the end of the book. And if you’ve got more questions, you can always do what I did – and ask the author. Because that’s a social reading experience – and medium and message wouldn’t add up like they do in this case if @tomstandage was an anti-social type.

October 13, 2013

Cicero and the Apostle Paul as social media pioneers

Tom Standage’s piece “How Luther Went Viral” from The Economist is one of the most important things I’ve read during my time at Queensland Theological College. It became a significant part of the thinking behind my Masters thesis. It was published a while back – but it was a foretaste of Standage’s forthcoming book about ancient social media – Writing on the Wall. Which I’m very much looking forward to reading.

Here’s 16 minutes on ancient social media from Tom Standage that is worth your time.

He defines social media – in order to avoid anachronistically reading web 2.0 platforms back into the past as:

Media we get from other people, exchanged along social connections, creating a distributed discussion or community.

He says the elements required for “social media” to flourish are:

  1. Literacy.
  2. Low cost of transmission.

He looks at Cicero, and he looks at Luther – two of the people I deal with in my project – but I think he misses the missing link between these two.

The Apostle Paul.

(note: other than the fact that there’s a direct link, because Luther was a big fan of Cicero – as, incidentally, was Augustine, he’s pretty popular with Christians who are serious about communication).

I think the Apostle Paul was also a practitioner of ancient social media.

UPDATE: Tom Standage tweeted me to let me know Paul is in his book… Which is another compelling reason to pre-order it.

There’s an article doing the rounds about Jesus being the original tweeter too – but I don’t think he had a monopoly on pithy statements of wisdom. Moses, Solomon, and plenty of people outside the Judeo-Christian tradition were speaking in soundbites before Jesus.

Anyway.

Standage provides a bit of a teaser for his book in a post on his blog that describes Cicero’s approach to promoting his books (this gets a mention in the video), where he suggests Cicero was a social media practitioner in the context of the Roman publishing industry.

He describes the reliance on social networks for books to be circulated, and printed… which I’ll suggest is interesting when one considers the form/genre the New Testament takes. Coming, as it does, in easily (and widely) copied written volumes, about 100 years after Cicero…

Here’s an interesting insight into the purpose of publishing in Rome.

The sign of a successful book was that booksellers would have copies of it made for sale to the public — something they would only do if they were sure people would buy them. Roman authors, then, wanted their books to be as widely copied by as many people as possible, and ideally wanted copies to end up being put on sale, even though the author himself would not benefit financially. Instead, Roman authors benefited from their books in other ways: they were a way to achieve fame, highlight or strengthen the author’s social connection with an influential patron, get a better job, and generally advance in Roman society. Roman publishing was all about social networking, and Roman books were a form of social media.

If the success of an ancient document is assessed based on the volume of copies of manuscripts circulating and the spread, and longevity of the social networking spreading them – then the New Testament texts, and the Christian community are incredible examples.

While I believe that this is divinely orchestrated, the “natural” explanation of this success – because I think God works through natural, human causes, by equipping people for tasks – is equally fascinating. I’d suggest that the Apostle Paul was every bit as effective when it came to social media as Cicero, and that the relatively egalitarian social structure of the early church and non-reliance on famous and educated patrons for works to spread removed some of the inhibiting factors at play in the late Roman Republic, such that the New Testament spread further, and faster, than Cicero’s works.

I’ve tried to make the case for a link between Paul and Cicero for a while – here, I’m just going to compare them…

Cicero: Communicator par excellence

Here’s a cool quote from Cicero, who Standage suggests is the father of social media, from the video above:

“You say my letter has been widely published: well, I don’t care. Indeed, I myself allowed several people to take a copy of it.”

Sharing and circulating has always been at the heart of social media – it’s not something Facebook discovered.

Here’s Standage’s justification for that suggestion (from the blog post linked above):

To modern eyes this all seems strangely familiar. Cicero was, to use today’s internet jargon, a participant in a “social media” system: that is, an environment in which people can publish, discuss, recommend and share items of interest within a group of friends and associates, passing noteworthy items from one social circle to another. The Romans did it with papyrus rolls and messengers; today hundreds of millions of people do the same things rather more quickly and easily using Facebook, Twitter, blogs and other internet tools. The technologies involved are very different, but these two forms of social media, separated by two millennia, share many of the same underlying structures and dynamics: they are two-way, conversational environments in which information passes horizontally from one person to another along social connections, rather than being delivered vertically from an impersonal central source. This exchange of information allows discussion and debate to take place within a distributed community whose members may never meet each other in person.

The two-way thing is particularly interesting to me – there’s a guy, James Grunig, who’s the doyen of modern, ethical, public relations theory. His big thesis is that rather than being a one way information distribution thing, or an attempt to persuade or manipulate, public relations and communication should be “two-way,” and rather than being two way where the communicator adopts a posture of power and authority – it should be “symmetrical” – a genuine conversation, where your partner is treated as equal.

Cicero wasn’t just an orator par excellence, or a social media user par excellence – he was a public relations strategist par excellence – except he lost. And was executed by his opponents. But he was only executed because he was noticed, heard, and understood – he just happened to be speaking against the move from Republic to Empire.

Here’s a bit more from Standage…

“By the end of the first century BC a more formal way to announce and promote a new book, called the recitatio, had established itself. This was a launch party at which a book (or excerpts from it) were read to an invited audience, either by the author or by a skilled slave known as a lector. Once the reading was over, a presentation copy of the book would be given to the dedicatee, and other less fancy copies would be made available to the author’s friends and associates. The work was then considered to have been published, in the sense that it had been formally released by its author for reading, copying and circulation. At that point the book was on its own and would either spread — or not, depending on whether the author had succeeded in generating sufficient buzz.”

James Grunig, incidentally, had this to say about social media and symmetrical communication in a Q&A on a PR blog, before Facebook became the global behemoth it now is, back in 2008…

I believe the new media are perfect for practicing the two-way symmetrical model. I think it would be difficult to practice any of the other models effectively with the new media. Unfortunately, I’m afraid a lot of public relations practitioners try to practice these other models with cyber media.

Historically, whenever a new medium is invented people use it in the same way that they used the existing media. So, for example, when television was invented journalists tended to use it like radio by simply televising someone reading the news rather than using pictures.

With today’s new cyber media, public relations practitioners first used it like they used publications—as a means of dumping information on the public (following either the press agentry or public information model). With the advent of Web 2.0, however, practitioners seem to be adopting a dialogical model by listening to publics, discussing problems and issues with them, and interpreting their organization’s actions and behaviours to publics.

Effective communication through “social media” isn’t about dumping information on people and running away. Not now – and not for Cicero.

Effective communication through “social media” has, since Cicero, been about getting the conversation happening to spread your message further, growing its influence.

For Cicero, this meant propagating the values of the Republic through his books. His version of the Republic. His virtues. His understanding of the ideal Roman, the ideal orator, the ideal statesman, the ideal state… which are (largely) the focus of his publications.

Cicero’s books – and I’ve read quite a few of them – are packed with ideas. They were a sometimes subtle, sometimes not so subtle, rear guard defence of Republican values. They were pointed social commentary, offering a strong alternative vision for the shape of Rome.

And while I’m a big fan of Cicero, and a big fan of a lot of his principles in the face of the Empire – his integrity, the value he places on democracy and his semi-egalitarian desire to see people rise on merit, not limited by birth, his championing of oratorical substance over style (though style was pretty important), even his faux-stoic Roman virtues – one often feels that his writing functions to underline his fundamental thesis – Rome and Roman society should revolve around people exactly like him…

That’s between the lines of all his treaties on the ideal orator – where he never names himself as the ideal, but always hints at it, while encouraging people to find worthy orators to imitate. In many ways I’d like to be like Cicero, especially in how I communicate.

But, in many ways, I’d rather be like Paul. Who I think takes Cicero’s approach to new heights.

Now. Lets compare the pair.

Paul: A more excellent Communicator

Brand Jesus has lasted almost 2,000 years. The message has circulated, and been propagated with a pretty incredible degree of accuracy since it was first written down – and a huge part of the message was written by Paul. Even if you’re a “minimalist” type who doesn’t think Paul wrote some of the stuff attributed to him. These arguments usually rely on assuming Paul was incapable of employing more than one written style, or voice, an objection that is baseless if he is actually a trained communicator.

In any case, the popular criticism that Christianity was invented by Paul contains a kernel of truth. If not for Paul, then Christianity wouldn’t have circulated the way it did, reaching the heights of influence it has, lasting the length of time it has. Paul is, by any modern measure, a master communicator.

While there’s heaps of New Testament scholarship out there that writes off Paul’s rhetorical or oratorical abilities on the basis of one self-deprecating verse about his speaking in 2 Corinthians (which I think can be nicely explained as part of a connection with Cicero), when it comes to communication excellence Paul the publisher is closely related to Paul the speaker. This is equally true for Cicero. His speeches and books work together to present his message – they feed into one another. This relationship is tightened, and formalised, when one considers volumes that contain speeches by each communicator – for Cicero, there are plenty of extant copies of his speeches, for Paul, there’s Luke’s description of his modus operandi, and summarised content, in the Book of Acts.

I think Acts indicates that Paul gets “social”… here are a couple of quick examples… when establishing an audience for his message, Paul always heads to places where discussion is happening, like in Athens (Acts 17). Where he starts in the marketplace, where Luke says:

“All the Athenians and the foreigners who lived there spent their time doing nothing but talking about and listening to the latest ideas”

That’s where you go to start a conversation. If you get the social media thing.

His longer term strategy – in places he stays for a while – is to converse in the same location, presumably with the same audience. So when he hits Ephesus (Acts 19)…

“Paul entered the synagogue and spoke boldly there for three months, arguing persuasively about the kingdom of God. But some of them became obstinate; they refused to believe and publicly maligned the Way. So Paul left them. He took the disciples with him and had discussions daily in the lecture hall of Tyrannus. This went on for two years, so that all the Jews and Greeks who lived in the province of Asia heard the word of the Lord.”

That’s a lot of people. It’s a pretty big network of relationships.

He also writes to the church in this town – an epistle – Ephesians – that most scholars believe was to be read out to the church, but also to be duplicated, kept in the community, and circulated further afield. The evidence – manuscript evidence, and historical evidence, suggests this happened.

He maintains this network of relationships – with a bit of a driveby catch up with the Ephesian elders as he bypasses Ephesus on his way back to Jerusalem (Acts 20).

His words in that meeting are interesting because they support the view that Paul was a “social media” practitioner, who used relationships to drive the circulation of his message such that Luke says the whole town and region heard it.

From Miletus, Paul sent to Ephesus for the elders of the church. When they arrived, he said to them: “You know how I lived the whole time I was with you, from the first day I came into the province of Asia. I served the Lord with great humility and with tears and in the midst of severe testing by the plots of my Jewish opponents. You know that I have not hesitated to preach anything that would be helpful to you but have taught you publicly and from house to house. I have declared to both Jews and Greeks that they must turn to God in repentance and have faith in our Lord Jesus.

Paul’s approach is all about authentic relationships. And conversation.

You could mount an interesting comparison between Paul’s letter to the Ephesians and any of Cicero’s works on virtues, or being a citizen. Citizenship of God’s kingdom is pretty high on his agenda – but Paul, in Ephesians, also intentionally democratises the spread of his message. That’s where it lands.

All the Ephesians, not just Paul, have a role to play in spreading this message. Owning it. Not just endorsing it.

Which is a particularly cutting edge use of social media – Cicero might have relied on endorsements and patronage – but Paul deliberately encourages every person in his network to transmit their own version of his message, through their words and lives.

Here are some bits from the letter to the Ephesians, chapters 4 and 5, that reveal, I think, part of this strategy… First, in terms of developing social networks that last…

So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, to equip his people for works of service, so that the body of Christ may be built up until we all reach unity in the faith and in the knowledge of the Son of God and become mature, attaining to the whole measure of the fullness of Christ.

Then we will no longer be infants, tossed back and forth by the waves, and blown here and there by every wind of teaching and by the cunning and craftiness of people in their deceitful scheming. Instead, speaking the truth in love, we will grow to become in every respect the mature body of him who is the head, that is, Christ. From him the whole body, joined and held together by every supporting ligament, grows and builds itself up in love, as each part does its work.

Second, encouraging this network to participate in communicating – in part through ethos (another thing Paul and Cicero have in common) – the message of Jesus in a multimedia way… he keeps referring to sensory inputs beyond hearing speech, and reading that communicate something… and again, he encourages people to participate in the process.

Follow God’s example, therefore, as dearly loved children and walk in the way of love, just as Christ loved us and gave himself up for us as a fragrant offering and sacrifice to God…

… Be very careful, then, how you live—not as unwise but as wise, making the most of every opportunity, because the days are evil. Therefore do not be foolish, but understand what the Lord’s will is. Do not get drunk on wine, which leads to debauchery. Instead, be filled with the Spirit, speaking to one another with psalms, hymns, and songs from the Spirit. Sing and make music from your heart to the Lord, always giving thanks to God the Father for everything, in the name of our Lord Jesus Christ.

He expands on the communication side of things a bit more in his letters to the Corinthians, which I think are more deliberately focused on questions of communication (amongst other issues)… But finally, the way he closes the letter (Ephesians 6) reveals two things – his understanding of his message, and his role as messenger, and the importance he places on an ongoing friendship and partnership in this expanding network…

Pray also for me, that whenever I speak, words may be given me so that I will fearlessly make known the mystery of the gospel, for which I am an ambassador in chains. Pray that I may declare it fearlessly, as I should.

Tychicus, the dear brother and faithful servant in the Lord, will tell you everything, so that you also may know how I am and what I am doing. I am sending him to you for this very purpose, that you may know how we are, and that he may encourage you.

The repetition in that last part is emphatic. The strength of Paul’s social media model depends on feeling connected, socially. This has a spiritual aspect for Christians, but in sociological terms it proved quite effective as a communication tool, and still proves to be the case today.

We’ve seen that just this week – with the shocking and horrific bombing of a church in Pakistan, churches from across the globe – including in Australia – are communicating with those on the ground in Pakistan with a spirit of brotherhood, in a giant social network. This time with the modern convenience of social media.

I think Paul’s fairly consistent references to his fellow workers, and to people he has close relationships with in the towns receiving his letters is further evidence that they function, much the same way as Cicero’s books. These are indicative of some of the relationships Paul must have relied upon to spread his books. Priscilla and Aquila would be a great example – geographically mobile, they pop up in Corinth and Rome, they could well have been responsible for taking copies of Paul’s letters from church to church, and they would’ve had access to new letters Paul was writing in the times they were together with him… Even though both men ended up dying for their convictions, Paul’s social media campaign has been much more effective than Cicero’s. If we accept Standage’s definition:

Media we get from other people, exchanged along social connections, creating a distributed discussion or community.

Chances are people today are much more familiar with Paul’s work than Cicero’s – even outside the church.

This is probably, in part, because death was part of the package for Paul – as he promoted a crucified king, while Cicero’s horrible death simply served to highlight the death of that which he stood for. The values of the Republic.

This has implications for Paul’s approach to “public relations” – where Cicero adopts something like Grunig’s two-way symmetrical model, or something slightly manipulatively asymmetrical such that he uses his contacts to grow his influence through the appearance of conversation – Paul, as a follower of the “suffering servant” adopts a deliberately asymmetrical approach where he isn’t interested in his own power and influence so much as how we can serve and encourage his ‘public’ while he’s in chains, as a status-renouncing embodiment of the gospel.

Interestingly, and as a final tangent, of sorts regarding the parallel between Paul and Cicero – Cicero published widely, articulating his vision of the ideal theological system, ideal political system, ideal person, ideal virtues, ideal orator and statesman – often championing his own life, which embodied his message, Paul did the same – articulating a theological position – Christianity as the globally significant fulfilment of Judaism, a political system – the ethics of living in this world as a citizen of heaven, an anthropology with Jesus held out as the ideal person, the ‘virtues’ of a life led by the Holy Spirit, and he spends a significant amount of energy defining what it looks like to be an orator of the cross – such that Jesus is the example – but his example can be followed by anybody, not just somebody of Paul’s incredible gifts and abilities.

That, at the end of the day, is the biggest difference between Paul and Cicero as communicators.

Paul isn’t his own ideal. He’s not self-promoting. He’s not seeking his own power and influence. He’s not climbing the social ladder – if anything he’s climbing down it. He’s promoting Jesus.

September 28, 2013

Self-promotion in Rome and now…

Here’s a paragraph from a book I’m reading about the power of images in the Roman empire. People were pretty much using images of themselves doing cool stuff (cooler than their neighbours) to establish their own brand. Their own significance. Their own place in the great pecking order of life.

The disintegration of Roman society created individual rivalries and insecurity that led to exaggerated forms of self-promotion even among people who had nothing to gain by it. What began as a traditional agonistic spirit among the aristocracy denigrated into frantic displays of wealth and success. But the scope of opportunity for such display was often still rather limited. P. Zanker, The Power of Images in the Age of Augustus, 15

Sounds a lot like now. Except we have Facebook.

Screen Shot 2013-04-30 at 4.04.16 PM
Image: A screenshot from Facebook’s “Timeline” page

Using Facebook to glorify something other than yourself and your curated life is pretty hard. Even the links we share about stuff that we’re passionate about tends to be stuff that tries to make us look good. Check out this TechCrunch article that may as well be titled the hypocrisy of our use of the Internet, but is actually titled “Sex is more popular than Jesus on Google” (for some depressing confirmation – try going to google and watching the autocomplete results for “I’m 10 and” and then adding a number until you get to your 50s, 60s, or 70s…).

The TechCrunch article features this series of snippets from a presentation the guy who made buzzfeed (Jonah Peretti) gave at a conference today.

When you look at google searches, he says perhaps unsurprisingly, “sex is more popular than Jesus on google.” Compare the search terms “diet pills” and “Arab spring,” diet pills win. Obviously, this isn’t what Larry and Sergey had in mind when they started Google.

We use Google to search for secret things, to investigate what other people are saying about our deepest darkest secrets, interests and curiosities. Google Image search is filled with pictures of pets doing hilarious things, while Google search serves up results on the great ocean of porn out there on the Web.

Facebook, on the other hand, is a projection of our social relationships and behavior. Together, they generally represent and are a metaphor for the two ways we use the Internet. On Facebook, the same person who is looking at stories involving nude pics, is also looking at and sharing inspiring stories about victims overcoming disabilities and so on, along with politically-motivated stories.

My goal for the next little while is to practice something like the 80/20 rule – where 80 percent of the stuff I post isn’t about me and how great my coffee life is – but about how thankful I am for Jesus, and how thankful I am for other people. And the other 20 percent of stuff is authentically me – not the curated me. I’ll try to be interesting, and not just reflect on my toast (unless it’s a really cool instagram shot of my toast. No wait. That’s doing it again).

April 30, 2013

How the new new facebook will change things for your church (or page)

Facebook is changing. Again.

The newsfeed is getting more compelling. It’s getting a facelift. The dross is being cut, and that mostly means that pages will suffer because people’s profiles will trump them. Very few people (I’d say “nobody”) join Facebook because they want to follow brands.

Fresh Feeds

Such is the way of Facebook.

They have no business model if they can’t entice people to spend money on advertising, and if they can’t keep users interested and on the site. They’re already losing out to other sites because they’re a little more boring than your average social media platform.

The key to success on Facebook is being interesting. Getting people talking about your brand.

Facebook has this thing called “EdgeRank” – it’s an algorithm they use to decide what gets into newsfeeds and what gets edited out. You’ll see stuff you want to see because Facebook tracks who you interact with, and tracks what other people are interacting with. This doesn’t seem to be changing in the new newsfeed – pictures, check-ins, and video get interacted with (shared, liked, and commented on) more than text. The changes are emphasising what is already popular.

This means, if you’re running a page, there’s more value in multimedia content than text updates.

But the key for pages is as it always has been – producing good content.

I feel like I’ve said this all before. Because I have.

What do these changes mean for your church?

We’ve been thinking about how we use social media as a church as part of thinking about how we use the web. Here’s our Facebook page.

We’re interested in sharing stories, and sharing this sort of multimedia content – at the moment, we’re especially interested in sharing videos.

The key, as far as I’m concerned, to succeeding on social media – and in most PR – is getting other people endorsing your product, talking about you, and pushing your agenda. I’m convinced almost nobody listens to anything that sounds “corporate” or like advertising. But people do listen to other people. Especially other people they trust. The real power and value of social media is in people talking about and sharing things.

Our strategy is to get other people sharing the content we’re created. People who are bought into the idea of using Facebook for Jesus.

These changes mean this is even more important than ever. Because as a page you need people who come to your page, without being hooked, in order to share the content you’re producing.

It works. We’re in pretty early days of our strategy of asking people to share our content (offline as well as online), and it seems to be working. Here are some stats from recent posts on our church page. We were starting from a relatively low base in terms of sharing and views per post, and we have less Facebook likers than we’d like.

On the 31st of December – our last post for last year – a link to our podcast (coincidentally, one I preached) scored 152 “organic” views on Facebook – that’s 152 views where the link made it into the newsfeed of people who already like the page, or where people came to the page.

A month later, on the 30th of January, we posted a promo poster thing to announce the launch of our new 4:30 service, it was shared 10 times, but only liked twice – it scored 141 organic views, and 4 “viral views” – where people saw it beyond the “organic” process, because it showed up in their newsfeed when a friend shared it.

We posted another post card type picture for our big term 1 teaching series “Got Questions” – it was shared 37 times, liked 10 times, but was only seen by 213 people.

We started sharing our vodcast instead of a podcast – and the numbers began a steady increase. A video of our podcast on Hell was viewed 503 times, 356 of those times were “viral”…

A video post featuring a friend of mine from our church wondering if the Bible was anti-gay was shared by 8 people and scored 684 “viral” views. Then, last week, a young woman from our church anonymously shared her testimony as a story on our page, which was shared 6 times and scored 50+ likes and was seen by 1500 “viral” viewers, and 300 organic viewers.

In the same time this was happening – a business I do some social media consulting for spent $200 on advertising on Facebook to reach about 21,000 people a day during the 6 day campaign, and increase likes on the page by 145 people (in a targeted demographic based on a location).

We could start paying for advertising for church – but because I’m a PR type not an advertising type – I’m biased towards not paying and trying to get people talking about our product – the good news about Jesus. I think this fits with our message too. It’s a person-driven message and anybody who becomes a follower of Jesus has their own story of transformation to share. That covers our “content”…

One of the other big markers for communicators/advertisers is the ability to “convert” messages into results. A “conversion” for us, online, is getting someone to church in the real world, or seeing someone come to know Jesus. When it comes to conversations with our friends – the real power of social media rests in the ability of Christians to engage in gospel conversation online that they take offline.

I think our non-paid model is a good long term strategy. It’s a better fit with who we are and what we’re on about.

Getting people to like and share our content has seen our reach on Facebook increase by a multiple of seven. The only way Facebook is going to work for your page – if you’re not going to pay to promote it – in the long term is by encouraging real people to share your content and to discuss it with each other on social media.

If your social media isn’t “social” you’re doing it wrong.

We have a pretty great story to tell. And telling real stories of real transformation – especially our own stories of transformation, offered by Jesus – like the story the girl from Creek Road shared – is something that can work in just about any platform. Social media or otherwise.

The Facebook newsfeed changes mean we need to think about how we’re sharing our message – the media types we use – so pictures and images are in, and text is mostly out. But the method and content is the same – we’re ambassadors for Jesus sharing the good news about what he means for us and can mean for others.

2 Cor 5:17 Therefore, if anyone is in Christ, the new creation has come: The old has gone, the new is here! 18 All this is from God, who reconciled us to himself through Christ and gave us the ministry of reconciliation: 19 that God was reconciling the world to himself in Christ, not counting people’s sins against them. And he has committed to us the message of reconciliation. 20 We are therefore Christ’s ambassadors, as though God were making his appeal through us. We implore you on Christ’s behalf: Be reconciled to God. 21 God made him who had no sin to be sin for us, so that in him we might become the righteousness of God.”

March 8, 2013

A social media infographic

Once the church website is up and running, I’ll be putting some more thought into how we use social media. I’m also toying with turning some old blog posts, some other bits and pieces, and my masters project, into a social media ebook.

This is a handy infographic. Because it’s a visual reminder that using the right content on the right platform is important.

framed-visualstorytelling-e1361895487860

Via Churchmag, from M Booth.

March 6, 2013

Why I welcome the new Instagram Terms of Service

If everybody leaves there will be less pictures of cats, and food I don’t care about.

Leaving more room for my photos of coffee…

… and my daughter…

 

…and my wife.

But mostly of coffee…

But seriously. I like Instagram.

Its social networking meets fauxtography nature is perfect for producing the picture content for my coffee blog. Its hashtagability means it’s perfect for pulling together real time user-generated picture content at an event.

Liking Instagram means I want Instagram to survive. Especially now they have great web profiles. Instagram surviving means they have to make money.

How did people think they were going to do that if not through the content that we produce using their app, and store on their databases, with all sorts of great metadata and user generated responses to brands and places. That’s where the value in their service is, so it makes sense that that’s where they’ll try to become profitable.

Instagram says things aren’t as bad as the interwebs made out anyway, and The Verge has a great piece showing what they can and can’t do, legally speaking.

This Funny or Die response is probably my favourite.

December 19, 2012

How to write a Twitter profile that doesn’t make you seem like a self-serving goose…

I’m expanding my presence on Twitter. Which involves getting more followers. This happened by accident. Deliberate accident.

Lots of expert Twitter types have a policy of following back the people who follow them. And I’ve spent the last couple of days tracking down, and following (like a good stalker), people who do church communications stuff. So when I followed 100 new people, I scored about 25 new followers.

One of the questions I’m trying to figure out when it comes to social media in general, and Twitter in particular, is how you be present on these platforms in a way that points people to Jesus. How do you use these platforms with humility shaped by the cross? This is true for St. Eutychus too, and for Facebook (though I have some thoughts on ways to use Facebook in a gospel-promoting way (linked, for ironic self-promotional purposes)).

twitter crown of thorns

 

Reading through a few thousand Twitter biographies has been an interesting exercise.

Incidentally, one of the reasons I’m doing this is that I’m drinking some of the social media kool-aid (also this Kottke piece) that says Facebook is a weird mish-mash of relationships largely made up by incidental people in your life – former colleagues, school friends, and random acquaintances – which is true, with all the caveats about how I love you very much if you are one of those people… while Twitter is fresh and exciting, and you can follow people you share interests with. So I follow the coffee industry, and its various parts, and personalities, and people keen to see the good news of Jesus presented to as many people as possible, in the best ways possible.

I’ve followed lots of people in the last few days, and there are some pretty useful people saying some pretty useful things out there.

But there are some people who I’ll never follow, because their 160 letter bio – which is what Twitter gives you – is too cringeworthy. I have limits.

I should make a slight qualification at this point – I’m particularly interested in what people choose to feature as “individuals” rather than as “professionals” – professional accounts need to be professional. They’ll have a different set of standards – and a different set of communication priorities. And that’s fine. I’m really interested in what individuals, especially Christian individuals, choose to feature in their bio. Because most of the people I’m following are running what essentially amount to mixed accounts – which deal with their professional interests from a personal perspective, or are in vocational ministry – so professionally Christian – some of these quibbles I’m making in this post will apply more or less directly on a case by case basis.

160 letters isn’t a lot. I’d prefer to err on the side of not using all the characters (you can see my profile here). But here is what my blurb said before I started thinking about this:

Christian. Husband. Father. Blogger. Coffee Blogger. Theological Student. PR Mercenary. Coffee snob. http://thebeanstalker.com  | http://st-eutychus.com

Here’s what I’ve changed it to.

A broken human. Bought by God. Following king Jesus. Trying to love people.
Relentlessly curious | Fixated by words | Pursuing coffee perfection

There’s a long and rambling post I’m writing and editing, and writing and editing, about the perils of being a Christian on social media – with its built in tendencies towards default narcism. I’ll post it, somewhat ironically, when I can finally get it to a point where it doesn’t seem to all be about me.

The biography is an interesting, and fixed, part of who you are on Twitter – even if, as Kottke suggests, you are your last six tweets, the bio provides an interpretive framework for how your tweets are read and understood. It’s a big part of your personal brand – in that it shapes how people who don’t know you outside of Twitter perceive you.

So the Twitter bio presents the best, and worst, of this part of social media. This isn’t a post about the content of your feed – but the bio both frames how people perceive you, and provides some indication of what you’re going to post. You can make everything you post about Jesus, and ruin it with a bio that’s all about how great thou art – not how great he is.

Biographies and about pages are the distilled essence of your presence on social media, more than each individual tweet, or post. They’re designed for self-promotion. They’re the billboard that wins you new followers. Your sales pitch. If there’s ever a time to talk about yourself, in a flattering way, it’s the Twitter bio… and maybe this is a cultural thing – maybe my good, old-fashioned, Australian, tall poppy syndrome kicks in here – but if you have to blow your own trumpet, and beat your own drum, it’s not really a tune I’m all that interested in listening to, or a rhythm that gets me tapping my feet along…

It’s hard to be simultaneously “self-promoting,” in line with the expectations of the medium, and self-effacing, in line with the cross-shaped approach to self that Christians are called to adopt.

How do we take up our cross and follow Jesus in this space? How do we imitate Paul, who resolved to know nothing but Christ, getting rid of the eloquence that would focus attention on himself when his Corinthian audience, who couldn’t separate style from substance, forced him to… as he imitates Jesus?

This is one area where I think Mark Driscoll, channeling Luther, does a stellar job. Here’s his bio:

“A nobody trying to tell everybody about Somebody”

What I’ve found is that there are certain common elements to Twitter bios that I’d argue are essentially redundant. And a few elements, when individualised and freshened, that I find really appealing, and I’ll be trying to fit into my bio. I’ll do those first.

5 Elements of a Christian Twitter profile that I like

  1. It starts with Jesus. If Jesus isn’t defining who you are, and one of the things you want people to know about you – then why do I want to read about you?
  2. It humanises. It doesn’t just end with Jesus. That’d be boring – and the sort of pietism that, if reflected in your tweets, is a real turn off (I’m looking at you Piper). I like the idea that Twitter isn’t just about being in a Christian-to-Christian love-in. I like Twitter profiles that show me something of a person’s humanity (I’ll get to some short cut ways of doing this that annoy me below) – and acknowledges human limitations.
  3. It’s humble. This is related to the first two, and it’s a genre subverter. And I love people who pull this off in a bio, it often requires a bit of well thought out self-deprecation. It’s part of the reason I like Driscoll’s bio so much (even if the content of his social media presence can occasionally run counter to that).
  4. It uses humour appropriately. Generally this follows being humble, but it can also be a matter of what you choose to focus on, other than yourself.
  5. It gives some idea what sort of content you’ll be tweeting. This goes two ways – it’s a great tool for you, the tweeter, to give you some sort of editorial policy, but it also means if I follow you on the basis of a common interest you highlight in your bio, I’m not going to be inundated by pictures of your cat.

5 Elements of a Twitter Profile that scare me off

Those are the good. Here are the things that irk me…

  1. It’s all about you. Even if you’re sufficiently self-effacing, if you’re a Christian, and you’re not using this 160 characters to give some account of the hope that you have (even using the label “Christian” is better than nothing), then you’re wasting letters.
  2. It’s all about your idea of your qualities. Calling yourself a “leader” or a “genius,” or a “creative,” or anything better demonstrated than claimed – this stuff always reads, to me, a bit like the lame person who tries to give themselves a nickname to fit in somewhere. Nicknames come when you demonstrate that you fit in, or as part of the process. Leaders lead. They can’t just say “I’m a leader”… Creative people demonstrate creativity.
  3. You waste letters on disclaimers. There’s nothing more boring than reading “ideas my own” or “retweets are not endorsements” in your bio. Boring.
  4. You put faux-interesting expressions of humanity in your bio. It’s not ground breaking to tell people you love coffee, or your family (which is why I cut those bits). Nor, I would argue, is being “into coffee” all that interesting – especially because being “into coffee” is so relative. Do you drink instant four times an hour? (I’m guilty of this one – though I’d argue having a coffee blog means referring to coffee in my profile is indicative of the content I’m going to tweet). It’s another shortcut to interestingness to tell me that you like sports, and you support a particular team – I can’t believe how many people put that in their bio (I’m a Manly-Warringah Sea Eagles fan by the way… and a Man Utd fan). If that’s the tribe you want to claim some sort of allegiance to, then that’s fine.
  5. It’s full of doublespeak/weasel words. I read a bio about optimising such and such through creating synergies and blah blah blah. That’s exactly what I thought. Why would you waste 160 characters on words that either mean nothing, or could be explained in less letters in a way that isn’t just designed to make you look smarter than the other guys.

So. Are these the worst? Or am I missing something? And perhaps more importantly – how do you navigate the minefield that is the narcissism inherent in the system, and the humility inherent in recognising that you’re a broken human following the crucified king? Even posting something like this is fraught with the possibility of being a little self-indulgent, so what’s been helpful?

December 7, 2012

Get a pad: note this social media life lesson from a feminine hygiene company

Warning – if the use of the word “penis” offends you, or the thought of natural bodily functions like “periods” – then don’t read on, though it’s probably too late.

A guy, of course it was a guy, complained to women’s hygiene product maker BodyForm on Facebook because their mystical picture of a happy period didn’t match the reality when he got a girlfriend. His post got more than 90,000 likes.

Here’s what he said:

“Hi , as a man I must ask why you have lied to us for all these years . As a child I watched your advertisements with interest as to how at this wonderful time of the month that the female gets to enjoy so many things ,I felt a little jealous. I mean bike riding , rollercoasters, dancing, parachuting, why couldn’t I get to enjoy this time of joy and ‘blue water’ and wings !! Dam my penis!! Then I got a girlfriend, was so happy and couldn’t wait for this joyous adventurous time of the month to happen …..you lied !! There was no joy , no extreme sports , no blue water spilling over wings and no rocking soundtrack oh no no no. Instead I had to fight against every male urge I had to resist screaming wooaaahhhhh bodddyyyyyyfooorrrmmm bodyformed for youuuuuuu as my lady changed from the loving , gentle, normal skin coloured lady to the little girl from the exorcist with added venom and extra 360 degree head spin. Thanks for setting me up for a fall bodyform , you crafty bugger”

Body Form responded.

We loved Richard’s wicked sense of humour. We are always grateful for input from our users, but his comment was particularly poignant. If Facebook had a “love” button, we’d have clicked it. But it doesn’t. So we’ve made Richard a video instead. Unfortunately Bodyform doesn’t have a CEO. But if it did she’d be called Caroline Williams. And she’d say this.

The advertising company behind the this move, Carat, has explained their rationale…

“Yulia Kretova, brand controller for Bodyform said in a statement: “We found Richard’s post very amusing and wanted to continue the positive dialogue around periods that this generated. Working with the brand for five years, breaking down the taboo around Bodyform and periods has always been a challenge, and I hope that we have started to address this. Carat has created an original and uniquely personalized response, brilliantly PR-ed by Myriad, allowing Bodyform to quickly engage in consumer conversations in a meaningful way.””

It’s no secret that social media requires respond to criticism with personality – it’s much easier to do this when the criticism is humourous, because everybody wins – the guy who posted the initial complaint gets some attention and a brief moment of internet celebrity, the company comes off showing a human side, and we all get a laugh. Everybody wins.

It’s harder when the criticism is serious and substantial. Getting tone right is important – you don’t want to mock the people who are concerned about a big issue. And it pays to have developed a voice and personality for your online presence before you get hit with a big complaint, so that people can see you’re being consistent and authentic with your brand, and your dealings with customers, not fake.

Body Form smashed this one out of the park, it gives them something to build on, like Old Spice a few years back.

Probably the most helpful thing I’ve read on developing and maintaining a social media personality is the book Likeable, which I reviewed here, and another book, called Platform: Get Noticed in a Noisy World, by Michael Hyatt – that I’ve been meaning to review for a while. This is useful stuff when it comes to responding as a brand, and interacting with people in a way that wins them, and others, to your cause.

But it doesn’t really help when the criticism is nasty, personal, or just down right wrong. All of these are frustrating. All of them happen on the internet with alarming regularity that leaves you despairing about the corporate human intellect. Treating people like they’re dumb, or responding in kind, is a pretty quick way to lose friends and alienate everybody.

This got me thinking about how I deal with criticism. I’ve been struggling with this in recent days – particularly some of the comments here, but I’ve been struggling with it for much longer – because I’m a creature of pride, with a quick tongue (and fingers, when it comes to typing).

It’s easy to talk about dealing with criticism well online – in my experience it’s incredibly difficult to do, especially when you feel like you’ve been involved in the criticism personally. I tend to write passive aggressive posts here, and try to respond to comments in a gentle way while gritting my teeth and wanting to reach through the screen and throttle the person who has dared to attack me, sometimes the anger and hurt comes through – but this is not the way. Responding with actual love and concern for the person you’re responding to is a better way.

I should keep these Proverbs in mind when I’m responding to people:

A gentle answer turns away wrath, but a harsh word stirs up anger – Proverbs 15:1

A hot-tempered man stirs up dissension, but a patient man calms a quarrel- Proverbs 15:18

This bit from James 1…

“19My dear brothers, take note of this: Everyone should be quick to listen, slow to speak and slow to become angry, 20for man’s anger does not bring about the righteous life that God desires.”

And this great bit from Romans 12…

14 Bless those who persecute you; bless and do not curse. 15 Rejoice with those who rejoice; mourn with those who mourn. 16 Live in harmony with one another. Do not be proud, but be willing to associate with people of low position. Do not be conceited.

17 Do not repay anyone evil for evil. Be careful to do what is right in the eyes of everyone. 18 If it is possible, as far as it depends on you, live at peace with everyone. 19 Do not take revenge, my dear friends, but leave room for God’s wrath, for it is written: “It is mine to avenge; I will repay,” says the Lord. 20 On the contrary:

“If your enemy is hungry, feed him;
if he is thirsty, give him something to drink.
In doing this, you will heap burning coals on his head.”
21 Do not be overcome by evil, but overcome evil with good.

I’ve got to admit – part of me enjoys the idea that by responding in love you make the person who is attacking you feel uncomfortable, and in some way you’ve got to imagine the guy who wrote that post to Bodyform, while enjoying the response, feeling a little uncomfortable with both the attention he received, and the amount of effort the company went to to respond to his joke.

But the ultimate way to respond to criticism, joke or otherwise, is modelled by Jesus while he’s on the cross. Beside criminals – being taunted, having his clothes gambled for, dying (Luke 23:34).

“Father, forgive them, for they do not know what they are doing.”

I wish I was better at that.

October 18, 2012

Curiosity rocks the social media world

Twitter is making this mission to mars extra fun.

First, Curiosity has been tweeting with a great blend of personality and substance. NASA’s social media team are doing a great job. Apologies if this doesn’t show up nicely in the RSS, I’m going to use the new WordPress embed tweet function for the majority of this post…

It has made the Curiosity mission to Mars lots of fun, and shows some of the benefits of doing social media well. And its spawned a few fun spin offs.

Like today. As Curiosity announced it was about to employ its rock zapping laser for the first time on a humble rock named N165. N165 soon had its own Twitter account.

Here’s the science behind the story of this poor rock on Mars.

 

August 20, 2012

Sheet music album where it’s at for Beck

Remember Beck?

No? Not the Ted Danson show. That was Becker. And it sucked.

Beck. This guy.

The guy John Safran “exposed” as a scientologist (he was already well and truly known as a scientologist).

Anyway. Now that the short primer on Beck is over – he’s doing something a bit cool, he’s releasing an album. As sheet music. Through McSweeney’s – and they’ll be featuring notable user generated versions of the music.


(this is a mockup.)

 

This is ultra low fi. It’s lower fi than a 4 track tape release. It’s also a really nice way to tap into the music culture of the internet – in a fashion similar to Gotye’s remix of covers of his own song – harnessing user generated stuff is my favourite way to use the power of web 2.0.

August 13, 2012

A “viral” guide to “viral video”

Warning: There are some clips in here that may slightly, or significantly, offend.

Some guys who make really successful viral videos are talking about what makes a viral video, and the history of viral videos. Useful stuff if you’re thinking about making YouTube part of your social media mix as a church or company.

The “Viral storytelling” part about 5:30 in was, I reckon, particularly interesting.

It’s good stuff.

August 9, 2012

“This is Now” gives an instagrammed snapshot of life in the city

This is Now pulls current instagram shots from five international cities (including Sydney). It’s pretty cool.

This is a few minutes ago in Sydney.
Sydney in the now

And in Tokyo.

Tokyo in the now

August 4, 2012

How churches use Social Media

It shouldn’t surprise you that I think churches should be using social media, and the ones who do use social media should be doing it better. Mostly because I think we should be going to where people are communicating and communicating the gospel to people (because I think that’s what Paul models in Acts 17 in Athens, and because I think it’s part of “always being prepared to give an account” ala Colossians 4).

It doesn’t surprise me that the churches that are using social media think that it helps them reach people, which seems to be the implication of this infographic from an American survey that was featured on Mashable yesterday.

Here are some resources for using Social Media for ministry, or thinking about Social Media.

August 2, 2012

Introducing “Resources”: Some content housekeeping

I’ve been working at pulling together some streams of content and sporadic bursts of related content into something that is less “blog” and more “website”…

So I’ve gathered together a few streams of resources, and you can find a nice little drop down menu on the top of the page.

I’ve got:

I’ll be updating these over time, but hopefully this will provide a better return on investment for me content production wise, and be of cal

July 26, 2012

When crowd sourced campaigns attack

Savvy user generated content is pretty much the holy grail of social marketing – or marketing of any sort – generating “buzz” also known as “word of mouth” also known as “having other people blow your trumpet for you” is the best, and most cost effective, way to spread the word about your product, cause, church, or company.

But boy can it go wrong. The Qantas Twitter fiasco is a testimony to that, as is the time Justin Bieber let people vote for where his next international tour would take him – the denizens of the Internet made sure North Korea topped the vote.

There have been a few funny campaigns like this in recent weeks, where the collective imagination, or hive mind, of the Internet has turned on a couple of campaigns – in the crosshairs, in the United States, weighing in as one of the biggest companies in the nation, is Walmart, but Australia is not immune to such frivolity, as Queensland Rail can attest.

Walmart ran a vote to sent a hip hop character known as the Pit Bull to any of its stores, well, the store that gained the biggest number of likes. Voters jumped on board to send him to the smallest, and most remote, Walmart in the country with a campaign called #ExilePitbull. At Kodiak Island. Somewhere in Alaska. Where Russia is visible from the sporting goods department. The campaign seems to have originated from a Boston website called The Phoenix.

Walmart embraced the result, so Pitbull is off to Kodiak Island.

Churchm.ag has a good little analysis of the Walmart situation as it pertains to social media marketing for churches.

A couple of months ago QR launched a train etiquette campaign, where its online followers could generate, or customise, their own “Super Simple Stuff” campaign poster. The interwebs took over, many of the posters that resulted are far too crude to share, but it’s fair to say the campaign backfired.

Here’s a relatively tame example. Via Know Your Meme.

Queensland Rail responded pretty much the way they had to when the Courier Mail turned the campaign’s memeness into a story.

“The etiquette campaign has encouraged customers to be aware of their own behaviour and think about what is socially acceptable behaviour while on the City network,” he said.

“Since its launch in September 2011, our campaign has sparked a lot of interesting discussion on train etiquette faux pas.”

The third little example is slightly different – Shell Oil is facing a parody campaign, some environmentalists have created a page that looks very similar to Shell’s own website. The parody site gives people the chance to generate an ad that looks a lot like a Shell ad – and these have spread around the net.

Here’s the ad I just made.


Image Credit: Arctic Ready Generator

Some “social media commentators” couldn’t tell the difference between satire and real life, and slammed Shell – who have been forced to be pretty gracious about the whole thing. This confusion was exactly what the campaign was designed to achieve. The campaign even involved setting up a fake Shell account to respond to the campaign…

That reaction highlights something interesting about playing in this sphere. If someone has it in for you online – like Greenpeace do with Shell – there’s not a whole lot you can do about it to come out a winner. The SMH piece has a few opposing perspectives on the issue…

“As an observer it would seem Greenpeace actually wants Shell to take legal action, which of course would draw even further attention to their campaign,” said McDonald.
“For Shell it’s the nightmare of juggling perception and reality and right now they are probably damned if they do, damned if they don’t.
“My only advice to Shell in this instance would be to suggest that they launch a fake Greenpeace site and laugh it off.”

And…

“”It’s behaving, smelling, looking as though it was Shell under siege so the only way that you would ever know that it wasn’t Shell is through the Twitter ‘verified account’ but I know that a lot of brands haven’t gone through the verified account process.”
Gloria said she saw a real Shell “Let’s Go” banner advertisement on a US site that “looks identical” to the spoof Arctic Ready site.
She said Greenpeace had realised that it was much more effective to campaign online rather than appearing as “hippy do-gooders”. Why chain yourself to polar bears in the Arctic when you can create a fake Twitter page and do more damage?
Gloria criticised Shell’s response, saying it was behaving too “corporate” and not adequately responding to the campaign in the channels where the hijacking is occurring.
“They mistakenly believe they will give Greenpeace traction by ‘dignifying’ a response. Unfortunately the opposite is occurring – by not responding, Shell look corporate and out of touch,” she said.

I tend to sit somewhere between the two – Shell needs to do something funny and brand salvaging, in a voice the collective mind of the internet will appreciate, or it needs to issue a mea culpa on its practices and promise to change, and then actually deliver (a bit like Maccas have done with responding to rumours and criticisms about their burgers in Canada)… This is partly to do with having thought out a Crisis Communication Plan for social media stuff – which the books I reviewed last week touched on, and also with figuring out your “voice” or personality online so that you can respond accordingly.

Of the three situations, only Walmart has come out a winner, QR hasn’t been particularly damaged, but at the very least their campaign shows that not all publicity is good publicity, and the Shell situation surely demonstrates the utter foolishness of that idea – their brand is being hammered and laughed at, with no potential positive outcome, unless they think that motorists are more likely to think Shell when their “fuel empty” light flashes up on the dashboard on their next drive, and less likely to think about dying polar bears.

July 23, 2012